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“Dylan was a great help from the moment I walked in the door! Having not purchased a new phone since 2017, Dylan made the whole process a breeze and I’m very happy with my purchase.”
“This the 2nd time I have been helped out by the employee CJ. It’s because of him that I will keep coming to this location for my Verizon needs. He is very professional, knowledgeable, and easy to work with. When you need help at this location ask for CJ. And Verizon needs to give CJ a raise,promotion, good 401k, and stock options! He deserves it! He is head and shoulders the best Verizon employee I have dealt with in the last 10+ years!”
“Malina was very helpfulShe knows every product she is very knowledgeable and very very kindHer customer service is superior to what I have experienced in other storesThank you for hiring her!”
“Tommy was extremely helpful getting my family new phones. He helped us save a ton of money and was easy to talk through our options in upgrading. I’d 100 percent recommend him!!”
“This place is great. I've been in for an affordable protective case and a charger port cleaning. James is great! I recommend supporting this shop before Verizon, Target, etc.”
“I was treated with so much respect today. I didn’t feel rushed in making the decisions to make my phone look great. The staff was very warm and friendly and I felt very comfortable with them fixing my phone and making it look so cool.”
“Sandra greated me as soon as I entered leaving my wait time at 0. Every question I had got a sure answer. I was in and out in no time. Very good customer service and did I mention I'm enjoying my purchase.
Thank you for the help ???”
“We were happy with Richard on our initial visit, however we never received a phone call telling us our part had arrived. Initially, We dropped our Ipad off and were told they had the part to repair it. They then realized it was the wrong glass cover, and that they would order one, and call us when it arrives.”
“Ari was very helpful… Answered all questions, knowledgeable about all the Phones, Accessories and Verizon plans. I would highly recommend the store in regard to the service provided.”
“I'v been a cricket customer for several years and I love the way that the store manager Joana has trained her employee Sarita they are so kind and respectful and have had a lot of patience while helping me and other customers at the same yime. They always have a way to help out their customers with their needs I haven't seen this customer service for a long time in this store. So if you need any help stop by at this location! Rose.”
“Super generous and helpful! Apple told me I had to repair my broken phone if I wanted to transfer data to my new phone. These guys helped me get it working enough to transfer the data FOR FREE. Definitely coming back if I have any more trouble.”
“The manager helped me setting up a business account and move My Number to itHe knew what he was doing, done it fast and very professional!Also he provided me with all the information I neededHe went far and beyond! It was such a great experience!THANK YOU SO MUCH”
“Mr Brandan B. Helped me out today. He was very fluent in trying to make things go my way and we agreed on my plan so that was a win win. Thank you Brandan. Thank you Verizon Wireless. Keep up the great work.”
“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”
“I took my mother in today to find out information about her plan. We worked with Kaden and Richard. They were very helpful and knowledgeable about what was the best plan for my mom. I really appreciated their honesty and professionalism.”
“Natalie was fantastic! Super sweet and helpful. She remained calm when some angry customers came in and handled the situation with grace & professionalism! It's not easy. Be kind. Natalie deserves a congratulations!!!”
“Amya was so very helpful! She gave me clear advise, described my options and took the time when needed to get other answers she did have access to right away. Thanks so much!”
“The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.”
“Oh this att is the best most of the time the people who come into store are not there to even purchase anything mostly problems they just have no clue how to deal with I sat and waited while they helped another customer who was just being absolutely terrible and I couldn’t believe how much they were able to deal with the rude person but they were so professional and I would definitely recommend you go and do your business here because they are BEYOND PROFESSIONAL !!!!!!”
“First time using cricket after quite a few years of prepaid service, I decided to switch my number and take part in a free phone when switching deal. The ladies that work there are absolutely fabulous. It took us nearly two hours to figure out my account information from my old carrier and she did a wonderful job explaining the reason/reasons for the delay, deals and every other question I had. Wonderful staff wonderful service. I couldn’t be happier switching for the first time. They also have a surprisingly good selection of accessories like Bluetooth speakers, chargers, glass screen protectors and phone cases.”
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“Noel Francis was phenomenal we came in on valentines night and he helped my husband and I add my phone to his account an he did amazing and was patient!! 5 stars for him”