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September 2023 by The P.
The Strasburg Vet is our family's only choice for all of our pets and it should be yours too. They are very knowledgeable, kind and make taking care of your pets affordable but there is something more important... We had to put down one of our pets recently and they were very helpful during this tough time. What really sets them apart though was the unexpected HAND SIGNED card from the entire staff. It really meant a lot.
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March 2023 by Matthew Raye
Was forwarded here by an understaffed clinic. They’d said this location had an after hours emergency line. The woman returned my call within ten minutes at something like 3AM on a Saturday.She was exceptionally kind and patient as I tried to articulate a very stressful medical complication with my pet. I suspect that she knew that my dude was too far gone, and I appreciate her calmness in directing me to 24/7 clinics.I’m new to the area and was struggling to find anyplace to go. Am beyond grateful for their help.
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July 2022 by A V.
The vets are AMAZING but their front end staff...not so much. Most of the ladies at reception are rude and unhelpful. Unfortunately they are enough to drive business away
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January 2022 by Jennifer W.
First, let me start off by saying that this is one of the hardest reviews I've ever written. It took me awhile to be able to, but it's one I hope helps another in there most desperate of times. We live in Colorado Springs. There are many veterinary clinics, hospitals, and vets between here and there that are great I'm sure. Having said that, we found ourselves in a unique situation with one of our senior dogs. Our first encounter with Strasburg Veterinary Clinic was when we initially moved here. Our pups were not established yet with a vet, but our 15 year old Australian Shepherd who has CHF came down with a terrible case of kennel cough. He was not doing well at all and after two nights of staying up with him and still unable to get him into a vet the third day, we were desperate. (The pandemic didn't help as all vet hospitals were taxed) A friend of ours told us that she was sure her vet would see him and gave us their information. We called and they said to bring him right over. We were so thankful and felt the hour and a half drive was worth it if he could get help asap. They did a complete work up on him, gave him medication, and that night he was able to finally rest. We were so very thankful for his comfort!! We tried establishing him at a couple more vets here in COS, but wasn't completely thrilled with the "he's just an old dog" mentality. So when we needed help managing his CHF, we took him back to Strasburg Veterinarian Clinic. They helped ease our minds that he could be comfortable and have a good quality of life through management and helped us ensure that for him. Fast forward through him moving my daughter into her first home, being the Best Dog at her wedding, helping her through her first Christmas and Thanksgiving in her new home and several more important moments of life that he made sure to be there for... we woke up one November morning and found him in a great deal of pain, unable to move much or get comfortable. We knew something wasn't right, so we called SVC and they got us right in. When we got there, they took us directly back to a private room where they did X-rays and other tests to see how he could best be helped. They came back and delivered some of the hardest news we've ever had to receive in the most compassionate way that I've ever experienced. I will forever be thankful for their help in ensuring that Durango's last couple years of life were comfortable and his last hours of life were filled with love, peace, and were without pain. Katie, was amazing. She sat with us and helped us get through this most difficult time. He didn't have control of his bowels or bladder but we had no idea, she kept him covered and cleaned up. They gave us as much time as we needed to face time all the family that was out of state so that everyone could say their farewells and shared in the laughs as we reminisced about his life. They made beautiful paw and nose prints for us to go home with and delivered clay paw prints that will stay on my daughter's mantle forever. I've had to say goodbye to many fur babies, each time I think it will be our last because it seems to break me. But this time was the most beautiful, peaceful, while also being the hardest of them all. I will forever be grateful to this clinic and their staff for taking care of our beloved Durango while also taking care of us during the most difficult moments of all of our lives.
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September 2021 by Karla C.
We were in need of an emergency service after hours last night, and SVC was amazingly accommodating to my dog and her needs. The staff was super friendly and welcoming, McKenzie exceeded our greeting. Dr. Shireen was very gentle and was very clear on what would happen and how to proceed with care. So grateful for the team that was able to help especially being so far from everything.
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May 2021 by Vicky Boyd
The employees were great
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December 2020 by C M.
Dogs actually love going to the vet. They treat them well. During covid, they have been communicative on rules of what they need the customer to do for a smooth appointment. Everyone has been friendly on the phone and in person. They answer our questions and are understanding with any of our concerns.
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November 2020 by Cari F.
The staff at the Strasburg Veterinary Clinic are life savers! We are traveling cross country with our puppy and 4 year old dog when we noticed the puppy wasn't feeling good. We called their office when we were about 200 miles out of town and started talking with them about what was going on. They were great and worked us in when we arrived in town. They diagnosed his ailment, kept in contact with my vet back home and myself during his treatment and sent us home with medication and a treatment plan. We were so impressed we called the office back the next morning and talked to them about our 4 yr old and some nagging concerns we have had that we felt our local vet had not addressed. They again made time for us and spent all day with our dog, called our vet back home and got records, ran tests and eventually were able to diagnose a medical condition and treat him. We have treatment plans for our dogs and peace of mind that we would not have had otherwise. I would highly recommend this office to anyone considering their services!
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August 2020 by Allison Napolitano
These employees are amazing. They do great work and they kept me updated multiple times throughout the day when my dog needed emergency surgery! I would recommend them to anyone
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July 2020 by Crystal M.
I wanted to give strasburg veterinary clinic a great big thank you for their be help and caring for our dog Shadow. We rushed her there after a weekend of her showing signs of illness (We were unable to take her to our regular vet). They were able to let us know she was so I'll that we had to put her down. As we were returning home they called to offer us condolences for her passing. Not many do that nowadays and my husband and I were so touched by their caring.
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July 2020 by Colette Underwood
The Vet is very Knowledgeable about pigs and takes her time with them she did a great job on my pigs hoofs he was in and out no problems. I highly recommend and will continue to use them.
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July 2020 by Marti Every
They are very kind, professional, reasonably priced, I would recommend them to everyone!
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June 2020 by Tina B.
I've been really thinking about this review. We used this vet all last summer. We have 7 horses, cows, pigs, dogs, goats and more. They did wonderful for us last year and we felt we were able to build a professional trusting relationship with this office. After specifically speaking to one of the vets last summer about an abused horse we rescued, I took down her advice so I was ready this summer to move forward with their help. This summer (June 2020) I called to make the appointment for them to come and explained to the lady taking the appointments exactly what I was looking for and needing to accomplish. One of the vets we used last summer called me back and explained the previous option was not available so we had no choice really but to try another route. The vet who came out to do all the work on all our horses was not very helpful about the situation at all. We had done the best we could and remember, I even explained the difficult situation to them BEFORE they came to our property. Some where down the line of communication apparently there was a "misunderstanding" about what exactly it was we were dealing with and what exactly we were looking for. This "miscommunication" is honestly not my deciding factor of this review even though it was in itself extremely disappointing. My biggest problem was the vet who came out. She was so extremely rude to us over this situation I honestly can't even believe it. She was snotty and extremely irritated we wasted her time. By their suggestion we had made a shoot for our mare. We fully knew this was not going to work in this particular situation and we were worried about it, however, she still felt it was necessary for the safety of her and her tech. Then she explained to us how unsafe it was to use the shoot for this particular mare and she just couldn't put anyone's safety at risk. We were all extremely confused and irritated by now because we only acted off their previous suggestion. To us it appeared as though it was HER that was afraid of the horse and HER that clearly had no prior knowledge of how to handle a horse like our mare or how to handle the situation. She was quick to shoot down all of our suggestions and quick to make her own yet also very quick to blame us for her suggestions not working. After she left I had thought about the visit and was not real happy about the out come so I called the office. The office staff put me on hold and then put the vet that came out on the phone. She then took the time to explained to me that we had already had a 20 minute conversation and wasn't sure why I had questions and called the office. She also took the time to explain to me that it was not her job to come rodeo my horses for me. First, that vet absolutely ruined the progress we had made with our mare last summer by not listening to us and asking us to try to catch a wild, abused horse we had previously explained to them was unable to be caught. Second, no one ever asked or would ever ask nor expected anyone to come rodeo our horses for us. That was honestly the dumbest statement I have ever heard from someone who is supposed to be a professional, ESPECIALLY when I have been very specific with their office about the problem we have and were trying to solve. She did apologize, but I honestly do not believe her apology was sincere. I really feel she is a horrible person who is very snotty and she treated us as if we were total idiots who knew NOTHING about the animals we have in our care. I think I'm going to have to move our entire ranch care to another vet which I'm sure is no skin off her back. I really feel badly about this and I really feel badly for other ranchers/people who end up with her on their call.
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March 2020 by Alvin Harry
Amazing and awesome staff. Got my furbaby in as soon as they could. Highly recommended
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March 2020 by Grace Sutherland
Strasburg Vet and the compassionate staff have been so wonderful over the 18 years we have been coming to see them. Through good times and bad