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October 2023 by Sarah Wernsman
We received excellent customer service in-store; the items we wished to purchase were available and delivered the same day. The delivery team was equally exceptional, and we appreciated their help so much! We will definitely be repeat customers. Thank you!
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October 2023 by Nathan Smith
It was my first time ordering furniture through the store and Katie was absolutely incredible and helped me throughout the entire process.
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June 2023 by Karri Pence
Beautiful furniture and excellent customer service! Katie was particularly helpful. I highly recommend Furniture Mart in Sterling, Co!!
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February 2023 by Hannah Farwell
Katie with the customer service team was super helpful! Furniture shopping from the other side of the country has been very stressful and Katie helped answer all my questions and her follow up was amazing. While Furniture Mart may not have been the cheapest option, I happily paid a bit more money for the peace of mind that they cared about me and my order.
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October 2022 by Amanda Lee
FIVE STARS and I would give more if I could. Melissa was amazing in helping me place an order when my last couch fell through (from a different store in Denver that messed up) and she was so patient and kind when helping me sort through the options/inventory. Diana was also a rockstar and completely revised the delivery schedule so that I could have a couch in my new apartment and not have to sit on the floor. Without both of them, I would still be sitting on a blow-up mattress in my living room. Will recommend this place to anyone for the amazing customer service!
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October 2022 by Brenda Lebsack
Katie went above and beyond to help me with my purchase. You kindness was greatly appreciated!
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August 2022 by Leota Thayer
One of the reclining chairs we bought had some seams come apart. I have called three times to have it repaired, and was told the repair person would contact us to get fixed. We still have not been contacted.
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August 2022 by Lori McCaffrey
The time taken by the sales staff to make sure we got exactly what we wanted was so very appreciated. Her knowledge of the mattresses we were looking at and her patience with our questions and indecision was beyond measure. Furniture Mart has always been great at meeting our needs and helping us stay within our budget!
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June 2022 by Mike Long
Katie was so great. I am moving to Sterling in July and needed to find furniture to furnish my small house. I called and Katie took her time to help me find furniture that was just right that could be delivered the day I arrive. One of the better furniture shopping experiences I’ve ever had!
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June 2022 by Tis Me
This is one of the BEST furniture stores we've been to. I've purchased from them numerously over the years now & every time, they have excellent service & quality items to choose from.This time we got a recliner, a area rug, a layout couch, end table, and table & benches & love everything. ❤️ Very pleased with their services. They wrapped the furniture & loaded it, and gave us great deals along with great service in the finances checking out department.Previously we've purchased a bed, that has lasted now over 3/4 years & still in superb condition. Along with awesome sheets, that I ended up ordering more from them, because I like them so much & they last a long time & feel great!Thanks FurnitureMart!We RECOMMEND y'all highly!
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November 2021 by Crystal Lanckriet
This is our second purchase from Furniture Mart in less than a couple of months. Both times we have had exceptional customer service. We've worked with Katie both times. She is super friendly and knowledgeable about all of their products. We will definitely be returning for more business!!
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November 2021 by Matthew Kerber
Katie was the absolute best! Very patient and polite. I had changed my mind after we had finalized and Katie helped me find a better bedroom set! Thanks Katie!!!
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November 2021 by Erik Rokus
Great helpful and easy to understand will definitely be back for more.
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October 2021 by Heather Faye
The lady that I worked w the few times I have been there is amazing. She is super patient and super helpful and really takes time with you to make sure you are getting what you want. I love the furniture selection and was able to pretty much furnish my whole house. If I need something in the future I will be back
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October 2021 by Jimie Ridnour
Super easy shopping experience! Told her what I was looking for, she found it, and sent it over to my house!