8:30AM - 6:30PM
1815 Central Park Dr, Steamboat Springs“Mike is absolutely amazing. Before him the service was poor, lacking, and seemed like they just didn't care. I had a shipment that I shipped next day air on a Friday for Monday delivery and he and the staff got it to me on that Saturday. Most importantly, I paid next day air for a very expensive shipment on a Thursday for a Friday delivery but it got lost. Mike took the time to look for it, apologize, and most importantly tell me he would look for it and follow up. He even called me on a Saturday to apologize that it still didn't show up and gave me details to know it wasnt "lost". He never bashed Fedex at all but honestly tried to solve the problem and cared. The package showed up today (Monday) and he called right after it was delivered to let me know he saw it was delivered. While I was initially expecting another bad experience, Mike proved why I have a corporate Fedex account and honestly gave a service level that I hope my own business gives daily. Great job Mike!! Great service and very professional on how you represented your company when it struggled and failed.
Thank you,
Dave”
“The staff were helpful and get to know the locals. The postmaster called us late one night to address our inquiry and was also professional and helpful. We recommend you find out the proper way for addressing mail directly from the post office. If you do this, it will make your experience with mail handling much better.”
“I love the UPS store! The guys are all friendly and completing transactions is really quick. Parking usually available right in front too - an extra benefit that makes doing business here easy!”