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June 2024 by Brad Long
Great customer service! Huge turnaround from my first experience. Thank you BA! Your products are unparalleled within the outdoor industry. You have a good staff as well.
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January 2024 by Jim Hostetler
They produce some of the best hiking / backpacking gear you can buy. Excellent brand, friendly staff, quaint little store.
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January 2024 by Keith Rozzarian
I don't know where these bad reviews are coming from I'm in my fourth big a tent a tiger wall ul2 and it's been taking 50 mph winds and rain here on the north shore of kauai like a champ I'm the last tent here all others have blown away its also four years old and has been on a thru hike of th PCT in 2021 Alaska this summer. Take it from the pros this is the tent you want on a budget.
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November 2023 by Nick Mountain
I had a BA Fly Creek UL(?!) 2. Fly delamed after a year or so. Seam tape fell off after a few months. The pole shock cords got stretched out and I had to relace them to make the tighter. Made of sagy water absorbent material. But then what can you expect from a cheap heavy weight tent? I've since owned 3 MSR tents which are way better. I've ordered a Dan Durston DCF tent for this year. If BA got with the times and made a FlyCreek out of DCF or Ultra 200, I'd consider it. But BA is a cheap mass produced company, I can't see them making decent product any time soon. At least the store I got the tent from offered me some rebate for having to replace it so soon.
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August 2023 by Casey Denton
Bought a big agnes tent. Pole shockcords lost all elasticity in 1st year with minimal use which makes it very difficult to set up , slowly feeding each cord through each pole. Then the fly zipper broke in the 2nd use making the fly and tent unusable. They claim sustainability but it's terribly wasteful to make products with such a short useful life that require constant replacement.
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June 2023 by Mac Hawley (Mac)
Amazing ultra light camping gear. The store manager was very knowledgeable and helpful without being pushy.
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April 2023 by Casey Buckleitner
Lee was super friendly, knowledgable and helpful in answering my many questions
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February 2023 by Holly Fieglein
Love big Agnes, although didn’t get to take anything home because they didn’t do Apple Pay/tap but that is also my fault
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December 2022 by Derek Sexton
I needed a new sleeping bag for camping trip yesterday.. The the guy was very informative and helpful. He asked many questions about how I slept, where I was camping and how I camped. He put me in the perfect sleeping bag. Last night, the tent at 7 degrees was comfortable and cozy. I would definitely go here to get what you need instead of just grabbing on off the shelf at some local store. Praise to the employee. God Bless, from the little blue jeep
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December 2022 by David Hirsch
Great store with amazing service! Sean was very nice and helpful. Love Big Agnes products, will always be a customer.Thanks!
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September 2022 by Jen Chapman
Stopped by today to try to find a kids jacket for my daughter. Got lucky in finding a perfect fit and price for her right here in town after searching at several stores in Steamboat. The nice guy working today might be one of the sweetest people in this town. I’ve lived here for 20 years and this was a great experience and a great deal and you have to give a shout out when this happens. Thanks so much BAP!
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August 2022 by ryan adams SYMMENTCO
I’m always happy to gave the support of Big Agnes for great gear on the trails as well as fantastic support for repairs. They have become a super reliable team for me to rely on and that gives me confidence when I’m making a purchase or ready to send it into the great outdoors!!
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August 2022 by Adam Jesse
Visiting the area from a local town and was treated extremely well by Shawn. He told us about the company history and was a pleasure to shop.
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April 2022 by Adam Bragg
Best in the west for outdoor great. The staff is friendly and super knowledgeable. Sean and Andrew are super awesome and Chris is the bomb!! Killer shop for locals and visitors alike. The biggest selection of tents, sleeping bags and backpacks for all your outdoor shenanigan’s at a fair price and unmatched quality. I LOVE BAP!
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December 2021 by Jen Jen
Stopped by today to try to find a kids jacket for my daughter. Got lucky in finding a perfect fit and price for her right here in town after searching at several stores in Steamboat. The nice guy working today might be one of the sweetest people in this town. I’ve lived here for 20 years and this was a great experience and a great deal and you have to give a shout out when this happens. Thanks so much BAP!
