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March 2024 by Kurt Kaisler
Bought a SnowDogg plow here 8 years ago. Jim steered me to the best plow for my truck and mountain road. Works great, zero problems.
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August 2023 by Андрей Девишев (A.Devishev)
The best! Coolest price, good inventory, lots of trailer parts in stock. Salesman is a super professional guy. Strongly recommended!!!
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August 2023 by Андрей Девишев
The best! Coolest price, good inventory, lots of trailer parts in stock. Salesman is a super professional guy. Strongly recommended!!!
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July 2023 by Andy Kelly
Really great shop that does prices right. Thank you for my trailer parts!
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July 2023 by Janine Dillabaugh
Frank was super helpful with our Durango and fuses. He is knowledgeable and quick. Highly recommend Vital Parts.
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June 2023 by Charlie Decker
I had an issue with my trailer connection and called Vital Parts because I had purchased a trailer hitch from them years ago and appreciated the custom service and Frank told me simply to drop by and he would take a look at the connection issue. I had no expectations because my request was so last minute but when I arrived Frank, James and Mike went to great pains to sort out the problem and ultimately did after careful troubleshooting, with a straightforward workaround. They completely salvaged my weekend work plans. I’m very thankful. Unparalleled friendliness and customer service!
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April 2023 by Ilan Brown
I was attacked by a dog kept at this business. Sheridan animal control was involved and cited the owner of the dog who was required to appear in court. When I spoke with the store manager about the incident he was rude an unapologetic. The owner of the business was totally befuddled when I told him about the inherent liability. As a result of the dog attack I am seeking medical treatment with litigation pending. If you value customer service I would highly recommend you find another shop to do business with.
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March 2023 by Greg V.
I have gone to Vital Parts for trailer parts and repairs. They've always been courteous, prompt, and efficient highly recommend.
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December 2022 by Brian Turner
Best place in town if you need trailer towing or snow plowing equipment. They've been there a long time and they're stand behind their reputation. They have an excellent selection of parts and accessories as well
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May 2022 by Jon Young
Great shop, good people working hard and doing the right thing with customer service. Had my travel trailer axles serviced. They found a broken part and ordered it. Kept the trailer and fixed it right after they got the parts in less than a week. It was easy to schedule and an easy drop off and pick up. Very friendly staff. The only minor complaint is the tight area around the shop, not their fault, sure they would love to have a larger area to do this work. They have a lot of business coming through there.
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October 2021 by Loewen Design Delivery
Wow. These guys are the best. We had a very scary experience on the highway and almost lost our trailer! We rushed over to Vital Parts to help ensure we were good to carry on. They absolutely set us up and checked it all over. Thank you so very much. 100 percent would recommend this company!!
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September 2021 by Aaron Rozell (NxD FLxNDxRS)
Quick and convenient. Jim's as honest as they come, and more Fair than a county, lol.. Nice guys for sure. I'll be back.
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September 2021 by Danny Cash
Great trailer repair services!
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August 2021 by JW
One of the few places with a good stock of trailer parts in the area. Guys were friendly and knowledgeable. I wouldn’t hesitate to go back.
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July 2021 by Callie Alspach
You’re from out of town and had a broken leafspring on our trailer. They were super welcoming and helpful they fixed it for us that same day got us back on the road very friendly helpful great price. Highly recommend!
