-
April 2024 by Melissa Ruland
So the lady working tonight was so super rude. She had the shortest attitude. Not ok. Makes me not want to go back honestly. This after I asked for a pretzel and she damn near yelled at me that there none thawed out!
-
April 2024 by mazzy mcfarlin
Whoever is working as of right now (older woman with black hair) had mad attitude. I made an online order and when reviewing it the order specified everything even being toasted but the bacon. To insure I did nothing wrong on my end I asked to make sure and she replied “yeah that that’s what a BLT is” in an unfriendly tone. Then left it at that.
-
April 2024 by Samantha Avila
We stopped here for lunch today. There was a new employee named Tiffany. She was so kind and apologetic as she was taking her time to LEARN. Fran, I’m assuming she’s the “manager” was so disrespectful. Tiffany was making sandwiches helping a customer in front of us, and Fran took it upon herself to scold her in front of everyone because she wasn’t making online orders first. As someone who oversees a whole division of a company, there is absolutely a time and place to correct behavior. That wasn’t it. Wait until the lunch rush is over and let her know that online orders take a priority. Do not embarrass her in front of multiple people. And if you don’t enjoy training and helping team members learn and grow into their role, find another job. It was gross and made multiple people feel uncomfortable.
-
March 2024 by George SacredGem
They literally just charged me $7 for 2 extra scoops of tuna after the fact. That’s absurd $7 is outrageous and I wouldn’t have said yes if that was listed anywhere. They didn’t even know how to add it on the computer and literally decided that. WildAnd they were rude and acted like I did something terribly wrong by asking for extra scoops of tuna which I said I’d pay for - he said “charge her for an extra 6inch sandwich that’s basically what she did” like no that’s not the same ??? Idk I never like leaving negative reviews but like that was ridiculous like I feel like I got punished for orderingAnd to edit again - I only ever get a PLAIN tuna sub like cheese and tuna that’s it. There was barely any I didn’t even use toppings so an extra $7 is truly ridiculous
-
February 2024 by MaryLou Solano
I came into this store location to get three sub sandwiches footlongs mind you.. there was a lady that was working there she is a full figure Hispanic or Native American Woman Beyond rude she didn't ask how can I help you she said what did you need when I proceeded to tell her that if I can get three footlongs she told me that I could not get three footlongs because I was using a coupon which made no sense to me I then asked her I would like to have fresh bread I said can I please get the bread that you just took out of the oven she said no you're using a coupon I said find it I'll pay full price she said you know what you could take your service elsewhere and then the manager a gentleman Kmart and started raising his voice to me telling me that I could take my business elsewhere I wasn't the one being rude ! I told the manager the mail I have every right to ask for fresh bread if I'm paying for something full price then I want fresh bread the bread that they had literally just taken out of the oven I didn't want to bite into bread that they had taken out at 10:00 in the morning as it would fall apart in crumbs if I'm a paying customer I should get at least satisfaction customer service !
-
February 2024 by Zia Qureshi
Nice outlet, cadung staff. Their sandwich filling is very inconsistent, ordered footlong tuna & hardly able to even taste any tuna in it while other locations make overflowing tuna subParking: Free parking lot
-
February 2024 by Amelia Romero
My husband and I had decided to have subway for dinner! Unfortunately our experience wasn't what we hoped for... The lady was very rude and we asked for extra olives... She said she could only put a couple more on there... Worst experience I've had at this location... They should hire people who like doing their job... To add to my review... A pinch of everything we've asked for on our subs... Barely any meat... And we couldn't even see if she was putting anything on... She had the cover up while making our subs.. It's like she was blocking our view on how she was making our subs... We won't be returning to this subway that's for sure! ? I paid 30 dollars for a meal that looks like a 5 year old made. They need better employees at this location that have a great attitude to serve people who are hungry and are looking for a great experience when getting food...
-
January 2024 by Jason Blanchard
If you want to lose weight, this is the place for you! Everything you get added to your meal down the line is a pinch of it. My salad had a couple pinches of lettuce, after me asking for more. The lady and guy working the line are extremely rude. The young girl at checkout was pleasant. Looking at reviews, it makes sense. Too bad whoever owns this one doesn't make some changes
-
January 2024 by Adrianna Caicedo
My sister, fiancé and I came in at around 5:30pm just for a quick bite. And before we even got in the line, the lady first making our sandwiches (the meats and cheese) was so rude. Just a whole lot of attitude and cussing. She even got my sisters sandwich wrong, giving her a 6inch instead of a foot long then arguing with my sister telling her she is wrong and she ordered a 6inch. My fiancé didn't even get a sandwich because he didn't want to deal with how rude the lady was being. When we got up to pay the other worker was nice but she seemed to be making excuses for the rude worker. She said they were "just trying to get out of here" and I'm like ?? It is 5:30 and you guys close at 9. (Wasn't a holiday btw). When I got home to eat the sandwich it barely had any meat on it. Not sure what the deal was but it was ridiculous and unprofessional.
-
January 2024 by John Hugger
Great sandwiches!
-
November 2023 by Dija Bae
Totally fine with hiring fresh out of prison help.We are all trying to make it out here. I get it. But the lack of customer service and absent of all manners and diplomacy shouldn't carry over from one's personal life. Food is great. Overcharged and refused to make it right.Veggie sandwiches should come with avocado and they do at every other Subway. not at this one apparently.Extra rude staff.
-
November 2023 by G ! Daddy
Definitely never going to that location again.I'm not sure I've ever had any employee of any business be that gratingly rude and unprofessional.It's like they just got out of prison and were angry at the world. insanely aggressive behavior and verbiage. Nobody cares about the tattoos on their necks. What we care about is being treated courteously, high quality products and getting a good value. If that was my store I would close it for the rest of the day to make sure those two didn't interact with the public again, obviously replace them immediately and hope that the long-term damage they've done to my business wasn't too bad.Literally anyone would do a better job.
-
October 2023 by Sara Jungels
Pop machine horrible no carbonation and bathroom had no toilet paper or
-
September 2023 by Jonathan London
The girl closing was very accommodating even though we walked in 15 minutes before
-
July 2023 by Mj G.
Subway, Sheridan, CO - Riverpoint Shopping Center - I ordered a ham salad bowl online. When I went to pick up the salad - no ham or cheese were included. I showed the gentleman and he said - it was chopped up with the rest of the ingredients. I took the top off and showed him the salad and said there wasn't any ham or cheese. He proceeded to throw a hissy fit which included throwing things. He cut up some ham and then demanded to know if he had to make the salad over again or if he could just put ham on it. I said just put ham on it. He then put a portion of the ham he cut up on the salad and threw the rest away. 7/25/23 1:20 pm (no store id on the receipt) order # 9DEDDA5A-4AThen he walked away. Really NOT impressed. Won't be back.
