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November 2023 by Edythe Davis
Was very good got a few more Christmas gifts went to get a wool coat full length but there wasn't any
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November 2023 by Leeah Flores
Angela the manager, can't stand nor I'd trained by her store policies. She even had to read the receipt, not only that but had the nerve to tell me to do research on a product because she won't do a refund on any electronics. The cashier was great and even agreed with me about a store credit.. shout out to Robin who deserves the manager pay and title! You provided customer satisfaction
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November 2023 by Charlie Nieto
Clean and organized compared to others. Security guy was very respectful and nice. 4 stars because line moved slower than i believe it should have
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November 2023 by Brianna Lockwood
This store needs to change its hours. This is absolutely ridiculous. This is the third time I have tried to come to the store because it says online that it's open until midnight. I made a 30 minute drive down here. Only to get all the way here and find out they're closed yet again before even 11:30. Again this is the third time I have wasted my time and my gas because this store has chosen to deceitfully list their hours incorrectly on their website AS WELL as on the door a separate sign sitting right inside the door all state that they are open until 12AM.Look- it's a super simple concept that alot of businesses seem to have forgotten during their time off with COVID but people don't like getting tricked and lied to. If you don't want to stay open until midnight then obviously just don't list that you're open until midnight. Just state on your website on your sign on your door that you close at 11:30. And I'm that way no one can be pissed. It's a win-win for everyone involved. You still going to go home early customer's not deceived hasn't wasted any time or gas, everyone knows what to expect.... I mean I just don't even understand why you wouldn't want to do that just to begin with. Unless it's a situation like corporate is wanting you to stay open till midnight but you are a store is choosing to instead not do that?
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September 2023 by Chris Slaughter
Went in yesterday with my baby and the security guard was super weird. He eye balled me and mean mugged me as soon as I walked in like he wanted to fight. I even said “Hey how you doing?” And he just stared me down like he was ready to fight.When I paid for my stuff he then walked behind the counter once he saw me and continued to stare and be semi confrontational. The lady mentioned that he says he does that.I went to leave and return the cart he continues to stare in a confrontational way. I’ll probably never return to this one. Probably not the kind of guy you want working you front door if he’s openly admitting he’s trying to scare customers.
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September 2023 by natasha toledo
Visited this location on Sept 8 2023. Had a few returns and the cashier Sierra is sniffing the items. We looked at her strangely and she says "We have to smell the items because if it stinks we can't return them". Mind u all the tickets are attached. Never in my life Had I have a Cashier do that at any store. After returning stuff shopped around and they didn't have fitting rooms open. I didn't wanna go thru the sniff phase if it didn't work out. Also my 6 year old needed the restroom bad and they were closed! So had to go next door at Petsmart. Overall was a bad experience at this location.
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August 2023 by Phat Matt (PhatMatt1297)
Way better than the store at Bowles. This place actually has a selection. The popular sizes are still picked over, but it's good for growing kids
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August 2023 by Becky Hurst
I love this place. However, the line takes forever as they usually only have two people tops checking out and they are the slowest ones on shift, I'm sure.
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July 2023 by Patrick Haske
This morning I was thinking about stopping by to see if they have something I need, but not sure if I can handle the 3 customer, 25 minute checkout line.I think they have so many security guards because you can't leave in a timely manner if you want to actually pay for anything.I've truly never seen anything like it. Everytime I go the checkout is slower than the last, regardless of how many people. Great selection though.
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July 2023 by Abel Gomez
it's crazy to me as a paying customer, that a store this big doesn't have the Restrooms open for the public.I get it not open for the public but what about your PAYING CUSTOMERS.just to add a cherry on top the fitting rooms are also closed aswell.since covid, it's been 3 yrs are u kidding.they're not even cleaning the restrooms for public or have the fitting rooms open yet again the store looks like a hurricane swept through.I would understand if they were closed due to employees but then that means the store would be alot cleaner and organized but NO.. as I was speaking to the cashier other customers were shaking their head saying why isn't there anything open yet again everything is a mess. I'm not the only one.I will not recommend anybody to come here at all rest assured.
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July 2023 by Ania Ziobrzynski
Great store with plenty of good priced items.
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July 2023 by Iris G
If you are trying to return stuff don’t go to this Burlington. The employees act like if they are giving you their own money for the return. Also if you buy men underwear and get the wrong size you can’t return them back.
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July 2023 by Bryan
Always find a good buy when I shop here
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June 2023 by Jennifer Warn
I walked out without purchasing anything because they don't let customers use their bathroom. Very bad business decision. I usually spend a few hundred dollars per visit here.
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May 2023 by Brandon Kelly
This should be illegal . No reason to not let pregnant women use the restroom . Dressing rooms are still closed too. Take your money to SW plaza location!