“So when your salesperson is cooperative, knowledgeable and helpful, that’s great. Steph G. was all of that during the purchasing phase. That said, when our contractor was ready to install our soaking tub (which was delivered ~ 2 months prior) and found the tub cracked, that’s when Steph showed just how determined she was to make sure our project didn’t get delayed. Steph informed us that the tub we originally ordered was back ordered until mid December. Since all or our rough plumbing and tile work was done, Steph worked to find us a suitable alternative and expedited delivery within 2 days. We are so thankful for her help and therefore highly recommend Ferguson and especially Steph!”
“Chad Bartholomew was awesome. He helped us pick out all our appliances for a kitchen and laundry remodel quickly and painlessly. We really appreciated his efforts, as we were an unannounced walk in that afternoon.”
“Jordan came to install a new compressor cover for our Dacor Refrigerator freezer. He was communicative way before his appointment, on time for his appointment, cleaned up after his work and was extremely polite. I highly recommend this company and Jordan for service.”
10AM - 2PM
3424 S Broadway, Englewood“Jeremy provided us with excellent customer service both on the phone and in store. Friendly, knowledgeable, honest and informative. Drove to Englewood from Colorado Springs to purchase a specific vacuum based on his exemplary customer service over the phone. He even took the time to thoroughly converse with us despite being there so close to closing hours. My husband is a regional manager and over sees 100+ of his own employees, so he can be a hard critic when it comes to customer service, and he is still raving about how wonderful it was to communicate with Jeremy.”
“Always a great value. Quick and reliable delivery. We have bought used appliances from Becker’s for 15+ years and won’t go back to new. It’s sustainable, frugal, and a great choice in a tough economy.”
“I purchased a refurbished vacuum. Mike was helpful in helping me chose the perfect vacuum for me. I've had it for 5 months now and it is hands down the BEST I have ever owned. I will most assuredly be bringing it back for maintenance so we can both enjoy a long and healthy life together.”
“Certified has helped me along the way, I operate a cleaning business and really had no idea about much, but.I had a friend recommend Certified and there I met Heather she is amazing very knowledgeable about anything and everything that has to do with cleaning. I Would definitely give them a five star and recommend their services to anyone who needs help with janitorial cleaning, floors strip and wax, windows, construction clean out; shampooing Carpets , office buildings. Heater has always pointed me in the right direction. And all of my clients were happy with the jobs I have done for them. Thank you Heather, and Mike , and all employees at certified.Thank you Stacey WOmex/Denver”
“The salesman who I worked with was amazing. We ordered a dryer and the delivery guys left after they plugged it in and popped a breaker. Never telling us that. My salesman worked hard to get us a new in the box one that was delivered and setup for free. My 92 year old mother was so happy.”
“We had a great experience purchasing our frig, with the help Mo at the east Evans store. The delivery team came on time and did an excellent job moving our old frig to the garage and delivering the new one. We always recommend Appliance Factory for great service and good prices. Thanks!”
“I've worked with this company for several years and in my time It's been a great experience with a strong team and culture! I've seen nothing but respect and support for employees and customers while having a great time! Any descriptions otherwise are inaccurate and false.”
“Johnstone is singlehandedly the industry standard for product lines, product knowledge, HVAC classes, customer service, and simply how they do things. From the locker system to online ordering, they have not only set the bar high for everyone else, but they've created the bar in which every other supply house strives to reach. You know you're doing something right when competitors recommend you to Johnstone anytime they don’t carry what you're looking for.
I've done business with Johnstone for almost 4 years, and they have been great to work with from day one. From the counter guys, like Christian Alonzo, Anders, Curtis, Terry, Sal, Josh, Eric, Glen, Doron, Shane, Jeff, TJ, and Tim to the guys in Will Call like Jason, they have all been phenomenal to work with and incredibly helpful! Even the folks upstairs on the phones like Karen, Janelle, and Marcia. Just awesome! There have been times when I've simply called Johnstone to ask a question about compatibility or functionality on a product and had no intentions of buying. Yet they were there to help as always!
Johnstone is by no means going to be the cheapest option, though at times they will be, but when you work with Johnstone, there is a sense of quality, knowledge and customer service that you simply don't find at most supply houses.”
“Received my order in a VERY timely matter. Packaging was excellent. But most of all I received the correct parts. Will most definitely do business with again. When I could not find the parts I was looking for, I came across Appliance Factory Parts and you had exactly what I needed. Thanks”
“We had a really great experience with Mountain High Appliance. Mostly because of the phenomenal service we received from Misty Ashworth. She is a fantastic sales representative. She is highly personable, caring, and listened to our needs in order to make great recommendations. She stayed on top of every detail from sales, ordering, keeping us informed of product status, and scheduling delivery. She really made buying appliances for our kitchen remodel a pleasure. Additionally, the guys who delivered our appliances were highly courteous and professional. We are very satisfied customers and happy we selected Mountain High Appliance.”
“This is the greatest experience ever . Called as needing parts for unit , Jeff walked me through a fix ( Jeff the Man ) now wife is happy and up and working ? so so Happy . If ever a need this is whom you call . Working Man Review all Real .”
“Callaghan was able to install everything I needed with very short notice. The installer had all of the equipment he needed in his truck and things went by the numbers.”
“Excellent service, Heber answered all our questions and presented me with all my possible options and I came out with the best option for me. 10 out of 10 I definitely recommend it”
“Great dryer repair...We called on a Monday and our dryer was totally fixed by Tuesday at Noon.If you need any appliance repaired in your home, I would recommend to reach out to this company immediately.”
“Amazing experience!!!!! My husband and I just visited and let me tell you the level of professionalism was out of this world. Thanks again for all the information provided!!!!!!”
“Absolute best BestBuy out there. I've been hesitant to even leave this review, bc to be blunt this is my favorite BestBuy in Denver and if anything I'd like for less people to know about it. I'll be transparent just bc I'm moving in a couple months- I'm greedy when it comes to the kind of items BestBuy sells. If you go to BestBuy to get something and they don't have it, 9.9 times out of 10 you're going to have to wait for them to stock another one, or order it. It's not like going to Safeway to get milk and they're out, but you've still got 30 other places you can get it. No. A ton of items are ONLY found at BestBuy... Anyway. Great customer service, everyone is very friendly/personable and knowledgeable about every single item I've thrown at them. And I've got drones from them, clothes washers amd dryers, Smart LED lighting, I built am entire studio from items bought at Denver West BestBuy. If I do try another bestbuy bc I'm in a different part of town, and they're sold out, there's a 99.9999% chance Denver West has got you covered. And they always greet you at the door like your purchase, is THEE "best" buy. Like they've all been planning and coordinating since the day you born, to witness you make this purchase. They make you feel warm and fuzzy without any criminal charges. Wish I could bring the whole store back home to Alaska with me.”
“Our experience with switching out one of our recliners with Adi was amazing! She was professional, kind, friendly and went above and beyond for us while we were in the store. Y'all should hire 10 more of her! 10/10!”
“Nate (AHA or NJD) helped me out when the experts at the big box store couldn’t find a solution to my problem (needed to get the drain pipe as short as possible to fit an IKEA vanity) They actually referred me to this store. Nate’s solution worked! I needed a tool that I was intimidated to use but he reassured me that it will be ok. With the tool and the part he suggested, I was able to fit my new vanity perfectly! Thank you Nate! :)”
“This staff is so helpful! If you buy a machine here, they will help you with any questions you have after purchase. Brenda and Daniel have been amazing with helping us trouble shoot our new machine!!”
“The service I received from the delivery guys was phenomenal! Friendly, respectful and professional!Bobby and Damien you guys rock ! They did a great job ??! I’d hire them anytime! They get the job done! ?⭐️⭐️⭐️⭐️⭐️”
“Great experience and we got exactly what we wanted. The first fridge we bought did not fit in our car, but Jared was super helpful and let us get another one instead. Amazing customer service, great prices, very easy. Thanks Jared!”
“I love this store, I have been here 3 times and out of those 3 times I have purchased two items. My first time here I purchased a dresser that I could not keep my eyes off. The dresser was $50 out the door which I love. It is of good quality, grey in color, sturdy, and no major markings, dents or dings. My 2nd purchase was today. I bought a glass table which was priced at $28 but because it had a very small chip on the corner, I asked if I could get it for cheaper, the guy let me get it for $20! What a steal! If you're wondering if this place has good deals on 2nd hand furnishings, they truly do and the customer service is always good from checking out to loading up your car. Thank you habitat, you have a lifelong customer.”
“Came in today for a Thermal Fuse for my gas dryer. The employee at the counter was incredibly helpful, even looking for the part physically when the system indicated that there weren't any in stock. I'm glad he did because they actually did have 1 left and I was able to purchase it and get my dryer running today!!”
“So glad my wife found this place.When I started out with machines here in Co it was hard to get help, been dreading sending it to Seattle or Ca.Just serviced my S1, bit overdue due to Covid and life. Machine is like new with some nice corrections.”
“I have been going through a kitchen, flooring and bath remodel for a few weeks now. Because I was concerned about supply chain issues, all appliances were ordered many weeks in advance. My island downdraft vent that was supposed to be coming from the big box store with the orange label just kept getting delayed with no end in site. I even spoke with Whirlpool to find out if they could locate another unit and they said no.My contractor called his supplier (Ferguson) and they advised that they had one in stock and I could come down and get it. I spoke with the sales guy and provided my credit card and then jumped in the car to go down to pick it up. Once there I waited what seemed like a long time at the loading doc. After a bit, a nice guy came over to tell me the item wasn't where they expected it to be and they were looking for it. After my struggles with both the big box store and the manufacturer I was preparing myself for yet another disappointment and delay. After a bit longer the nice guy came back and said they must not have the item but they would upgrade me at not charge to a different downdraft that they had in stock and I could take it home right then.I think it is well known that Whirlpool is the manufacturer for a bunch of familiar brand names and the price goes up as the cache of the name goes up, but the items are identical save for the branding badge. That is what I went home with. The exact specs and dimensions I needed but with a fancier brand name. Thank you, Ferguson, for doing the right thing to make your customer happy. I will ALWAYS recommend your store for your employee empowerment and your customer service.”