-
December 2022 by qwerty90615
UPS provides service to Salida and Alamosa for only 2 hours a day, which can be a real inconvenience. The employee was fine, with a great attitude, but she had to work very hard to come close to serving the large crowd that had to wait a long time.
-
April 2022 by Josh Patterson
I bought an item from someone who lives in Salida with the instruction to have it sent to a UPS access point near my home in Houston. I had an address and the store seemingly was unable to understand that they could have the package sent to an access point near my address, so instead they sent it to the downtown store 30 minutes from my house. And I have to pay $10 to pick up my package. This might be one of the worst UPS stores in the country.
-
April 2022 by Suzanne Sapp
I live in Howard and understand if the weather is bad that I will go down to the INSIDE of the Fire Station to look for my package. Now though, even in 72 degree weather and clear roads, they are leaving packages at the fire station and not even attempting to come up the road. And leaving packages in plain sight of route 50 OUTSIDE. And the just use “OTHER” as the delivery location- please actually put in the true location. This is LAZY and asking for packages to go missing.
-
March 2022 by Nancy Mann
My husband and I had a return package and stopped by one afternoon to return it. We didn’t realize the store only opened at 4, the door was open however, and we walked in. We were first greeted by a very friendly and helpful person who apologized for the door being open and took our package anyway. During this process a very RUDE woman walked up and yelled at us for having the audacity to walk through an open door. No we did not research in advance for the hours assuming like most businesses it would be open during normal business hours. It is very disappointing that a business like UPS hires such awful employees.
-
March 2022 by David Morgan
Trying to find a happy medium here.I live in Cotopaxi CO, I work in Salida. I knew the UPS dropoff was here and just assumed it would be open during normal business hours. (My bad) I had a prepaid package I was trying to drop off after work.A very nice lady shoveling snow outside took my package for me, even though they didn't open for 2 more hours.I came here because of a bad experience with another 3rd party store in town.I wanted to give one star for the hours and 5 stars for the very nice lady.Please improve your dropoff hours, not everyone lives in town, not very many choices.David
-
December 2021 by Richard Blake
It's not a UPS Store. It only opens for 2 hours starting at 4 PM. Parking is small. I think FedEx would be a better choice.
-
October 2021 by Adrian Walker
The driver who comes to my house is simply amazing, he takes the time to say hello to my 2 fur babies and he has even asked if he could give them a treat, he's their best friend now, we came home today to a package and some treats.That's amazing service.
-
September 2021 by Corey Johns
Glad to have these folks in our area
-
September 2021 by NCR InSalidaCO
Open for drop off only from 4 to 6. Never any lines!
-
August 2021 by Kody Dangtongdee
Truly helpful and friendly people. I had a package shipped here, thinking that it was shipped through UPS (from Amazon), but it ended up going through USPS. These folks went out of their way to find my package and made sure I got it. Thank you!
-
August 2021 by Leigh Barberia
They had me in and out.I was so happy it was fast and easy compared to the issues I had to go through to get packages to the school able to send it out point....no fault of UPS is was the place package needed returning to and Me having issues??
-
June 2021 by Sabrina Williams
We had a sensitive package that we were waiting for and although it wasn’t updated on the tracked shipping, the staff was super helpful in searching for it and making sure it was actually on the truck. Thank you!
-
May 2021 by Rosco Frosst
Never get phone calls answered, terrible hours, 5 minutes of information that DOES NOT pertain to my needs. Multiple completely unacceptable experiences with this location. Only worse service in Salida is FedEx. It’s a shame the drivers have to go through this place.
-
April 2021 by jenny fishman
After 2 feet of snow, I was not expecting my package to get delivered to Howard. Not only was it delivered, but the driver walked up my long dirt driveway so that they didn't tear up my muddy drive. This was a very pleasant and unexpected service.
-
February 2021 by Troy Morgavan
Not sure if driver was d*** or blind..got home 2 days ago with package on porch. My addresses 442 address on package was 518, not one dam number was correct.So I walked it down the street
