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January 2024 by K
I would give 0 stars if I could . Take your vehicle ANYWHERE ELSE HE LIED ABOUT MY CAR BEING UNDRIVABLE SAID HE ORDERED PARTS KEPT MY CAR FOR THREE MONTHS PUSHING OIT THE WORK DATE AND WHEN I TOOK ACTION TO GET IT BACK NOTHING WAS BROKEN HE DIDNT EVEN LOOK AT IT . He had my Jeep for THREE MONTHS. He texted me and told me 4 specific parts that were broken and had assured me he ordered them and would get my vehicle in next week so I left my keys with him and went on my way. I messaged once a week for THREE MONTHS every time he told me it was busy and he was getting me in this week . I asked on multiple occasions to stop and get my key to get personal belongings from my car . He opened and ignored all messages for a month. I was never able to get into my car. I went to the shop and asked for my keys so I could tow my car off his property and take it to another mechanic . He then told me THE KEYS WERE LOST. He then told me he checked the cameras and I never gave him the keys and that it wasn’t his responsibility. I had to threaten to call the cops for him to have my vehicle towed to the dealership and pay 350 to get a new key cut. AFTER I GOT THE CALL THAT MY VEHCILE WAS READY FOR A TOW AND THE KEY WAS CUT I TOOK IT TO ANOTHER MECHANIC AND NOTHING WAS WRONG WITH MY VEHICLE . A SEAL HAD COME LOOSE. HE LIED ABOUT CHECKING MY CAR LIED ABOUT HAVING TO ORDER MULTIPLE EXPENSIVE PARTS . HE NEVER LOOKED AT MY VEHCILE . I LOST A GOOD JOB FROM LACK OF TRANSPORTATION AND SO MUCH MORE. THIS SHOP IS FULL OF ILLICIT ACTIVITIES OWNED AND OPERATED BY THIEVES AND CRIMINALS
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January 2024 by Kelsey Sellers
I would give 0 stars if I could . Take your vehicle ANYWHERE ELSE HE LIED ABOUT MY CAR BEING UNDRIVABLE SAID HE ORDERED PARTS KEPT MY CAR FOR THREE MONTHS PUSHING OIT THE WORK DATE AND WHEN I TOOK ACTION TO GET IT BACK NOTHING WAS BROKEN HE DIDNT EVEN LOOK AT IT . He had my Jeep for THREE MONTHS. He texted me and told me 4 specific parts that were broken and had assured me he ordered them and would get my vehicle in next week so I left my keys with him and went on my way. I messaged once a week for THREE MONTHS every time he told me it was busy and he was getting me in this week . I asked on multiple occasions to stop and get my key to get personal belongings from my car . He opened and ignored all messages for a month. I was never able to get into my car. I went to the shop and asked for my keys so I could tow my car off his property and take it to another mechanic . He then told me THE KEYS WERE LOST. He then told me he checked the cameras and I never gave him the keys and that it wasn’t his responsibility. I had to threaten to call the cops for him to have my vehicle towed to the dealership and pay 350 to get a new key cut. AFTER I GOT THE CALL THAT MY VEHCILE WAS READY FOR A TOW AND THE KEY WAS CUT I TOOK IT TO ANOTHER MECHANIC AND NOTHING WAS WRONG WITH MY VEHICLE . A SEAL HAD COME LOOSE. HE LIED ABOUT CHECKING MY CAR LIED ABOUT HAVING TO ORDER MULTIPLE EXPENSIVE PARTS . HE NEVER LOOKED AT MY VEHCILE . I LOST A GOOD JOB FROM LACK OF TRANSPORTATION AND SO MUCH MORE. THIS SHOP IS FULL OF ILLICIT ACTIVITIES OWNED AND OPERATED BY THIEVES AND CRIMINALS
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December 2023 by K S.
i would give 0 stars if i could . take your vehicle anywhere else he lied about my car being undrivable said he ordered parts kept my car for three months pushing oit the work date and when i took action to get it back nothing was broken he didnt even look at it . he had my jeep for three months. he texted me and told me 4 specific parts that were broken and had assured me he ordered them and would get my vehicle in next week so i left my keys with him and went on my way. i messaged once a week for three months every time he told me it was busy and he was getting me in this week . i asked on multiple occasions to stop and get my key to get personal belongings from my car . he opened and ignored all messages for a month. i was never able to get into my car. i went to the shop and asked for my keys so i could tow my car off his property and take it to another mechanic . he then told me the keys were lost. he then told me he checked the cameras and i never gave him the keys and that it wasn't his responsibility. i had to threaten to call the cops for him to have my vehicle towed to the dealership and pay 350 to get a new key cut. after i got the call that my vehcile was ready for a tow and the key was cut i took it to another mechanic and nothing was wrong with my vehicle . a seal had come loose. he lied about checking my car lied about having to order multiple expensive parts . he never looked at my vehcile . i lost a good job from lack of transportation and so much more. this shop is full of illicit activities owned and operated by thieves and criminals
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September 2023 by Spencer Thomson
This business was fraudulently insured and licenced for 2022. The owner stole my money and car and I had to take legal action to get my heavily damaged car back that was missing thousands of dollars of things. I have a court order for over 4k and there has been no effort to pay this debt months after the judgement. Take a look at the picture below of my car with the window down during a blizzard parked on the street out front of High Mountain Toys. It was left like this for months while the shop refused to give me my keys or money back. It eventually got impounded while in the care of this joke of a "shop".The "owner" who has avoided my me at all costs just responded to this claiming " We never did any repairs to my jeep at all".If you look above I never stated they did. I gave them my Jeep on Dec 20 2022 and it sat out front of High Mountain Toys with the windows rolled down all winter while I was lied to daily about when the Jeep would be fixed ( original completion date was Dec 23 2022) . In March the Jeep was impounded while in the possession of High Mountain Toys. I spent Thousands to get my Jeep out of impound and fix the damage from the window being left down all winter. Additionally thousands of dollars of my own work equipment was stolen out of my Jeep. I missed countless hours of work due to the lies and I was never refunded the money I paid this shop for work it never did. I will spare further details other than to say there is a LEGAL DOCUMENT that states I am owed THOUSANDS due to the actions of this shop and its owner. They continue to run a business while ignoring this.I am not the only story or review like this. When I spoke with the insurance adjuster for this shop I was told this shop is not insured to work on automobiles or dirt bikes but rather bicycles thus my claim and 6 others at the time were denied and I had to pursue civil matters in court.Service: Engine repair
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September 2023 by Shylah Thompson
Knows cars, atvs and dirt bikes inside and out. Took great care of me.
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September 2023 by Eric Lemos
Will is good people
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September 2023 by Douglas Ginn
Ok at best. This was a few years back but after seeing a similar review I gotta be honest. Brought in my own tire, just needed rear swapped. Got told no worries 100$ish and you'll be good to go. Bike was serviced, came in to find it was almost 100$ more than quoted. And as I drove away realized my rear break hadn't been blead and didn't work as I approached a hill decent. I will not be back. You cannot give a bike back like thay it will kill somone. No warning nothing.Service: Tires
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August 2023 by Lewis Oversole
Terrible!! They still owe me $100.00 for work that was never done. Also brought my bike there for a tune up and got it back with the oil and heads full of gas after over 6 months. They told me they would fix the problem that they created for $250.00. The owners lied to me right to my face about repairs. I know I’ll never see the money they owe me. STAY AWAY!!!!
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August 2023 by Melissa Ann Howell Schier
Great toyz
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July 2023 by Alexis O.
This business is actually insured for a toy and bicycle shop if you ever have a problem you're better off fixing it yourselves than being stuck attempting to work and being scammed by this shop. Save yourself the hassle, literally call anyone else. If I could give zero stars I would. Oh and I know that the insurance is fraud why? Because the owner failed to fix an easy problem for months and we contacted his insurance and even though they admitted his fault they can't cover it cause he lied to them too! So sad this shop can still be in this great town.
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June 2023 by William Lee Carter
All l wanted was my 1997 Harley - Davidson Electra Glide motorcycle rear tire changed as it was getting wore out. I ended up getting my front tire changed first, a front, and rear brake bleed, and new brake fluid, and also the rear tire got changed. I'm a 66 year old rider that has been riding motorcycles over 40 years. I hate it when shops don't follow directions, and charge me for work l didn't want done! At least l have two new tires, and new brake fluid, and a safe bike. I didn't like getting charged an extra one hundred dollars when the original cost for my rear tire was supposed to be 70 bucks, and l ended up giving the shop 200 dollars, and I'm retired on a tight fixed income. I say PHOOY to that shop, l'm finding another shop that respects senior riders.
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May 2023 by Kurt P.
I wouldn't let this guy fix my lawn mower. A complete jerk to deal with and business looks like a junkyard at best. Would never let him work on a real bike. Go away High Mountain Toys, you are useless.
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March 2023 by Living in my Element
Really bad communication, won’t return phone calls. Bummer
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February 2023 by travis mcdonald
Will will lie to your face, and so will Tucker. Tucker will be real nice at first and tell you over and over that you will be taken care of tomorrow for months. We started with ordering parts on July 5th for our RZR knowing that parts would take some time to come in. A week later parts weren't even ordered. We are from Kansas city MO. and were on a trip when we had problems with chassis parts and worked with these guys. July 23rd. they still kept telling us that the parts would be in the next day. After this we had to leave and go to the next part of our trip. We decided to cancel the parts and forget all of this with an agreement from Will the owner of this place that our $1300 would be refunded within 3 days of this. After many phone calls and texts saying that he would refund us our money it is now October 26th and NO money has been refunded to us. I would NOTTT recommend this place to anyone to have any work done. In fact the last day that we were in town some guy pulled in just after us and had the same type of issue that we are having. Will still will not contact me or even answer his phone when I call. I will be taking him to court soon.
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February 2023 by cody brown
Took my bike in for a tune up, card rebuild, and a new clutch. They had for about a month before it was done, ya I now some of that was waiting for parts, but when I went to pick up they said all he had to do was test ride it, a week later I still haven't heard from them. Any after they had for a month did all that work, it still doesn't run right.