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January 2024 by Bill Bormes
My first experience with HCB was to reach out for a commercial loan for our HOA community. Incredible, thoughtful, organized service. In 2021, we received a mortgage from Haley for our home. Again, incredible service.This year we opened a commercial account with Matt Tierney. Again, such professional, thoughtful and courteous service.At Thanksgiving this year, we applied for and received a heloc just before Christmas. The service from Cheyenne was over the top. (Jeanette also assisted us in the process). Our terms for all these people: Conscientious, Concerned, Compassionate and Competent.The process does require patience on our part and necessarily demands dotting all the “I’s” and crossing every “T”. It wasn’t a walk in the park. What counts is that Cheyenne and Jeanette, the whole team walked with us and guided us through every step of the process.High Country Bank is truly a first rate bank, focused on caring for each person as a treasured individual and client.Thank you to everyone,Bill
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January 2024 by Kirk Bremer
This is a bank I trust. I found with each account or mortgage, we have treated us with respect and take the time to explain the process to us. Also, I have referred other to HCB and they felt the same way. HCB gets an enthusiastic two thumbs up!
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January 2024 by William B.
My first experience with HCB was to reach out for a commercial loan for our HOA community. Incredible, thoughtful, organized service. In 2021, we received a mortgage from Haley for our home. Again, incredible service. This year we opened a commercial account with Matt Tierney. Again, such professional, thoughtful and courteous service. At Thanksgiving this year, we applied for and received a heloc just before Christmas. The service from Cheyenne was over the top. (Jeanette also assisted us in the process). Our terms for all these people: Conscientious, Concerned, Compassionate and Competent. The process does require patience on our part and necessarily demands dotting all the "I's" and crossing every "T". It wasn't a walk in the park. What counts is that Cheyenne and Jeanette, the whole team walked with us and guided us through every step of the process. High Country Bank is truly a first rate bank, focused on caring for each person as a treasured individual and client. Thank you to everyone, Bill
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January 2024 by Travis Volz
Very pleased to be with High Country Bank after several years with corporate banks. The folks in Salida have been friendly, informative and thorough while dialing in my personal and business accounts and in answering any questions along the way.
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February 2023 by Stevie Rose
Every little task is so difficult, from ordering checks, to raising the daily spending limit. It's been ridiculous changing my phone number.However, the tellers are extremely kind, and management is unbelievably knowledgeable and helpful!An ok small bank for small banking needs.
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January 2023 by Meghan Bryant
Don't follow through with things they say they will. They also don't allow or have a way to let you make principal payments on loans. You have to make a payment through check or online, wait til they try to swindle you and put it against interest and than call them repeatedly until they put it correct. Everyone's response is that they don't know how to apply things towards principal only fix it after.
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December 2022 by Meghan B
Don't follow through with things they say they will. They also don't allow or have a way to let you make principal payments on loans. You have to make a payment through check or online, wait til they try to swindle you and put it against interest and than call them repeatedly until they put it correct. Everyone's response is that they don't know how to apply things towards principal only fix it after.
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December 2022 by TJ Steinle
Arrived at 3:30 on a Wednesday. Bank closes at 4:00. We were wanting to open an account. We were told it was too late and we’d have to schedule an appointment. We opted to go to different bank who was way more friendly and accommodating.
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September 2022 by Nevaeh Eisenhuth
Don't know how to set up a simple account and can't communicate. Poor customer service my messages were ignored for days
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March 2022 by Bonnie Simpson
I have no idea why the low rating so I decided to post myself. I have been banking here for 4 years and every single employee I have ever come in contact with has been super friendly, super helpful. My favorite place I've ever banked with!
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February 2022 by David Swanson
I have used American Bank, SunTrust, and multitude of others and they have ALL been horrible. The only two banks that I have found to have amazing customer services is Capital One and High Country Bank. I can only speak for myself from reading other reviews. But, they know me by name. The services has always been amazing. I take my two dogs everywhere. When I pull into the drive through lane there they always send out biscuits. I was in a car accident. The person that hit me didn't have insurance. They just wanted to pay for damages and was going to send the payment by ACH. I didn't feel comfortable giving out my checking account number to this person. I spoke to High Country bank and they setup a free temporary savings account for the money to be transferred into. I really like High Country Bank!!!
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January 2022 by Tim Hendricks
Nichol McCoy at High Country Bank has been a pleasure to work with! She got a mortgage loan closed and funded in tight timeframes, across the holidays, with a brand new customer that has a fairly complicated file. I would not hesitate to recommend Nichol or HCB for any lending needs. Thanks Nichol!
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December 2021 by Umar Dalhat
BITCOIN INVESTMENT
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December 2021 by Abdulrahman Kpachitagi
FOREX AND CRYPTO TRADING INVESTMENT
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November 2021 by Hamisu Usman
FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS ARIELLA CRYPTO and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest $1000 was because i don't need to send her th