-
February 2024 by A. P.
In my opinion, it was just Horrible Customer Service. The guy didn't understand the insurance coverage we had. Spent almost an hour for him to figure out his computer glitch, with the insurance company ending up calling THEM to verify we were indeed covered. Then the lady who does the eye tests, ignored us when we asked for a 123 count for the eye puff test. She was rude. Tbh, I believe we were given a hard time for different reasons. I would not recommend them for your eye care needs.
-
January 2024 by LARRY D BRADSHAW
Over the years I have been sent to other Optometrist by the VA, I will be staying with Visionworks again get the best service and products.
-
January 2024 by Earl Carbajal
Good experience yes
-
January 2024 by Annie Ferreira
Great customer service, friendly staff and well experienced. I highly recommend this place
-
January 2024 by Mike Padilla
I loved this place went for an eye exam and was totally blown away by the optometrist Dr. Gold did a thorough exam and made sure with my tricky vision that I could see correctly with my new prescription I would highly recommend him and the staff were so friendly and helpful I got my glasses back in a week thank you so much
-
January 2024 by Julie Montoya
Good service,knowledgeable friendly. Had all my insurance info for my visit.
-
January 2024 by SMART Nurse - Science for Nurses
What a great team! Each person performed their part of my care with expertise and enthusiasm! I've been a customer with VisionWorks for at least 22 years. My glasses are always just perfect!Dr. B.
-
December 2023 by Fr. Donald M.
Good people with high quality lenses suppliers. But, had my lenses ready for WEEKS and the auto attendant was incompetent to deal with this. I finally went the store and lo and behold! They had been on hand for nearly two months.
-
December 2023 by Summer Garcia
Im impressed with how friendly and helpful the staff was. Definitely would recommend going here!
-
December 2023 by Michelle POUNDSTONE
Vision doctors took care of my needs but they truly overbook. We were there 30 min past the time. Took an extra 1 hr vs my normal doc. Truly over booked for the day. Overall met my needs but I hate to have to wait over 30 to see the doc. They charge me if I am late-I should be able to charge them.
-
November 2023 by shawna yoakum
Great dr that listened to my concerns and took the time to go over everything with me . The office help was ok. But spent more time on their personal phones instead of helping me
-
November 2023 by Darlene Stoneking
Came back to Visionworks After experiencing a couple of other eyeglass companies. Time well spent they corrected the first prescription and explained why the discrepancy happened in the first place with the first prescription. Replaced the lenses on both glasses quickly with corrected prescription. I will certainly be back as I've used Vision Works since I was in my forties as a college student and realized I initially needed glasses. Thank you!
-
November 2023 by Elvira Espinoza
The doctor was very thorough and let me know exactly what she was doing and why. She also gave results of how my vision was changing and assured me that my eyes are progressing normally for my age. Also, the pre-exam was done and I was advised of what was being done and why. Overall the appointment went very well. Everyone was very professional.A very good experience..thank you!
-
November 2023 by Brandi Stover
If zero was an option I would pick that. Office manager has no idea what she is doing and is extremely rude to other offices. I called about a mutual patient who had their exam there and spent over $600 on two pairs of glasses 4 years ago and because she could not easily find it in their new electronic records the answer was no. Zero attempt was made to help her patient. Manager was extremely unprofessional and hung up on our office.
-
October 2023 by Charla Swift
Dr. Jeffrey Gold, Optometrist Visionworks, Pueblo, CO, conducted my vision exam last month, 09/2023, while I was recovering from a severe migraine headache. Much to my delight Dr. Gold took his time during my exam; he was very thorough and very patient. Additionally, he suggested my migraines may be the result of a posture issue (while reading/computer work) and demonstrated a quick and easy daily exercise I could try. Since my exam I have been following Dr. Gold’s recommendation and am experiencing amazing relief! Today I attended a chiropractic appointment and spoke to Dr. Clark about Dr. Gold’s suggestion. Dr. Eric Clark, Trinidad, CO, concurred with Dr. Gold; even showing a video of what has likely happened with my neck over time. We are blessed here at S. Colorado to have qualified medical providers who have our best health interests at heart. Thank you Dr. Gold (and Dr. Clark)!
