-
March 2024 by Caleb Miller
They use extremely low quality glass that will just crack again in no time at all. Don't waste your time going here
-
March 2024 by Mike Kleist
My second time in there. Made my appointment on line and got there on time and they took my car back and installed my windshield in a flash great people and fast friendly service. Thanks Safelite AutoGlass
-
March 2024 by Shaina Muirgein
Pricy but worth the money. Technicians were able to get my car in early. They were able to get my entire windshield replaced in less than an hour, maybe an hour tops. There were other customers in the store that were all so very pleased. Kind of pricey, but worth it in my opinion.
-
March 2024 by Fer Villegas (NANDO)
Joseph Was the car tech and he did such a great job. My drop off appointment was at 9:30 my jeep renegade was completely done by 10:15 now that’s some fast service. Pueblo location is very friendly and clean location. Would definitely recommend.
-
March 2024 by Jason Vaught
It is blatantly obvious this company does not care for, or even want customers at all. For 4 consecutive appointments in a row, they have called at the time of the appointment, not before, but during the appointment time slot, to tell me that they didnt know i had an appointment the first time. How do you know to call me during my appointment if i dont have an appointment? Next time they called during the appointment time to tell me they broke my windshield pulling it out of its packaging. The next time it was that they didnt have any mobile service that day yet I saw 2 different mobile service vans out and about. And guess what? One of them was at a customers house doing a replacement!!! I drove by and asked if he was a mobile unit that is working today, he said yes sir i am. So i was lied to. This time they said i need a house with a garage because there is snow on the ground. Not falling from the sky. On the ground. So now i need a bigger and nicer house to accommodate thier mobile service team who cant be exposed to temperatures. Like ANY AT ALL. Every singke time i called, they were upset that i rang thier phone and was immediately irritated by my existence due to the fact i needed tier service. This company literally DOES NOT WANT YOU TO CALL THEM!!!! EVER!!!! And believe me, YOU DONT WANT TO!!! Incompetent, ignorant, rude, unprofessional, inexperienced, children who dont want to work. Sad sad company.
-
March 2024 by Donald Tucker
One hundred dollars more than competitors
-
March 2024 by L “Snaw” D
DerrickI hope I spelled that right. You did an awesome fantastic job on my windshield today! All the extra work that you did you deserve an atta boy!! Please tell your boss Manager man a big thank you for everything that he did behind the scenes for me! You guys definitely went the extra mile and I am one very happy customer now. Thank you!! ?
-
February 2024 by Shawnae
I'm assuming the driver with plates WLQ 298 belongs to Safelite in Pueblo since it was headed southbound I25 (passing PPIR). He was going 85mph, very impatient, kept swerving all over the place. Riding peoples bumpers like crazy because they were going the speed limit. I'm shocked he hasn't caused a severe accident yet.It's like pulling teeth to speak to a real person when I call so I figured I'd just leave this here. I'm sure you guys do excellent work but for your driver to put all those lives at risk you get 1 star.
-
January 2024 by Tracie Followell
Great help
-
January 2024 by Amos Lopez
Thanks for fixing my window with such speed. Great job.
-
December 2023 by Chelene Summers
Thanks you Gabriel Carrillo for fixing my window! I appreciate your great customer service and smile! You did a wonderful Job and they should be proud having you as an employee!
-
October 2023 by Max Wood
Replaced the windshield in my Titan. I did make an appointment. Took the truck in, dropped it off and then walked down to the Southwest Grill for breakfast. After breakfast I walked back, read a magazine for about 10 minutes and boom, truck was ready to roll. Pretty easy. Although I'm not sure, it appears they will take walk ins as well. Friendly staff . All in all it was pretty easy.
-
October 2023 by Grace Theroux
Safelite was outstanding!! The gentleman in the store were helpful and so nice! My vehicle only took 45 minutes for a windshield replacement so I would say the service was quick, efficient, and excellent! My new windshield looks so good!!
-
October 2023 by E H
Well, you get what you pay for right? Our service guy was very professional and friendly, I will say that. The windshield was replaced at a fair price however our wipers were not properly reinstalled therefore upon next use, they smacked into each other and one side quit working because the nut was left loose (cap was also missing). The shop wanted me to bring it back in but I was reluctant to do so, and justifiably so, I decided not to. Will I use them again? Maybe…. Will I double check their work after it’s done? Yep, absolutely… But, I shouldn’t have to. Quality control needs improvement. This is not the first time I’ve had an issue with safelite as a company overall.
-
October 2023 by Amanda Fox-Markley
I had Safelite replace my windshield back in August and they cut my ceramic tint and luckily the tiny shop made them step up and pay for it. So I called in a tiny rock chip to my insurance for repair before it spread. They sent out Safelite and not only did they make the damage worse I was promised it was filled and would not spread more… here I am 2 days later and it has double or tripled in size! This is beyond the worst place and refuse to do anything and still charged my insurance? What a rip off DO NOT use Safelite in Pueblo!
