NAPA Auto Parts - The Rock Parts Company is known for its excellent customer service and knowledgeable staff. Customers appreciate the time and effort the team puts into finding parts, whether it's a battery for a UTV or specific items like "thingys" and "whatchamacallits." The staff is recognized for being friendly, fast, and generous, making it a go-to place for many in the industry. They also handle warranty replacements smoothly, ensuring a trustworthy experience for all customers. Overall, this NAPA location stands out for its extensive inventory and dedication to customer satisfaction.