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March 2024 by Theo Sager
Despite this tax preparer having over 28 years of alleged tax preparation experience, she made the following errors on my federal and state tax returns:1. Tax preparer told me that my military retirement was subject to a 10% early withdraw fee because I am not 59 and a half years old. This information was false and does not apply to military pensions as they are considered "non-qualified retirement accounts."2. The tax preparer also seems to be unaware that as a military retiree she should have recommended that I claim the "military retirement subtraction on form DR0104AD" for a $15,000 exemption on my Colorado state tax return. Because she failed to do so, now I must have my state tax return amended to claim the exemption.3. Most concerning is that despite having provided and verified the correct routing and account numbers for the direct deposit of my returns, she listed improper routing and account numbers on my Colorado State return paperwork on page 3.
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March 2024 by Duane
It's only a good option to use H&R Block if you absolutely have no other choice. The price I was quoted went up by more than $100 at the end of it. The manager of the store forced me to help her figure out how to work her phone while I was paying for service. The woman I worked with couldn't comprehend what I was trying to tell her.
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April 2023 by KJ H.
She was very knowledgeable very caring made me feel welcome and she was polite in every way I was happy that I was able to sit with her and have her do my taxes
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February 2023 by kristen mater
Pam is amazing. She helped my fiance get caught up on 5 years of taxes. Very nice and professional.
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April 2022 by Angela Mora
Very fast Professional, absolutely won't go anywhere else! Thank you H&R Block and of course our tax pro Andrea Sanchez your amazing
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March 2022 by Rhonda Williams
I'm always satisfied with my taxes being done at H&R Block
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March 2022 by Robert Caress
Good service, friendly
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March 2022 by Krista Schleich
Everyone was very nice and professional, and my agent got my taxes done with ease.
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February 2022 by michelle Colby
They do a great job no stress and fast and I can always reply on them to do the best they can.
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November 2021 by Susan B
I signed up online with H&R Block in May 2021 . The so called tax professional finally did my taxes in July 2021. She emailed me a definite price. I gave her my credit card number and she doubled it. Promised to refund the difference..still waiting. The firm she submitted was incorrect. Instead of fixing it she sent an amended return and the *** sent letters informing me they found errors on those forms also. H&R BLOCK guarantees if you find a tax professional at a lower price and hire them...they will refund 100% of your money, they never did. Still waiting for my stimulus check and refunds from H&R BLOCK. The tax professional had not returned any calls since July 2021. She now wants more money to re-amend tax forms according to her office. The 2020 December stimulus check was supposed to be deposited into my account. It will be mailed sometime in 2022!! The *** said that what H&R BLOCK did is under the description of fraud and I should bring attorneys into this matter. I highly recommend not to use H&R BLOCK EVER!!!!!
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June 2021 by Zachary Fagerstedt - DOC
Diane provided great customer service and clear explanation of my tax documents. Thanks Diane!
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June 2021 by Jessica Ornelas
Always fast, accurate and very friendly.
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June 2021 by Emily Rodenbeck
Kindness, she was so kind.
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May 2021 by Roxforbraynz
The service was quick and very helpful, especially for my first year filing taxes. I'm very happy with my return and my tax professional was very nice!
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April 2021 by Denise Flerry
Staff was rude
