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August 2024 by scott simmons
My journey for a high-quality string edger started at home depot. I looked at the edgers locked behind a cage and really did not see anything that gave me any real info. Went to Lowes and looked at their selection. On the same isle as me were 2 employees chatting it. I stood there for about 8 minutes trying to see behind the cage the specs on their line trimmers. No-one seemed to care so I went to Big R.
I was there maybe a minute looking at the Stihl brand and Tim came up asking about any questions I might have. He really spent some time explaining the different features and the ability to add a metal blade for heavy duty bushes. He also went over the promotion Stihl was having basically doubling the factory warranty.
In addition he made a very good recommendation about wearing steel toed boots if I was using the blade. He mentioned that if I did not have some, they were having a 25% off sale on Dewalt steel toe boots.
I bought boots, trimmer, steel blade and Tim actually took the trimmer back and started it to make sure it was working properly. Turns out it was missing a part for the line feed so we got another one instead.
Great service overall. Tim was awesome and made the whole process seamless.--Scott
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May 2024 by Bob Hufford
They had what I needed, at a price I was willing to pay.
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May 2024 by Deb Bumgarner
Love shopping at Big R..so many unique things…from live baby chicks. ….to your favorite “old school” candy. A little expensive…but… store clean/neat…employees very helpful and courteous
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April 2024 by Danielle Winnett
Mr.Dean at PW BIG R. DESERVES A RAISE! He was the sweetest most helpful patient employee I've ever experienced. He helped me with my Hose problem and made sure I had the right Connector for it. . I hope he gets recognized for GOING BIG AND BEYOND. He's awesome #DEAN
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March 2024 by Stacey Riensch
Love BIG R. Can always find something I want
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January 2024 by K Mcally
1 open register, 4 employees hanging about at other registers. Zero acknowledgment for over 5 minutes. A couple walks up behind me and she calls them up, I explain I was waiting and trying to give her space in case she was busy. She replies “I am!” And continues to help the couple that just walked up. Very out of character for this store. It’s never good to treat customers like a nuisance in a service position.
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December 2023 by Dawn
This store has gone down hill. Forget the days of getting friendly help. Some are good, most are not, after rearranging the clothing department. The girls that are all gathered together at the women's jewelry counter is a waste, not helpful, gabbing away and not friendly. A couple of months ago, I was directed to find boots at Boot Barn, what??? We ultimately found the boots at Big R, they said they didn't have. We got a discount from the manager for that mistake. I guess the adults are the helpers and the kids are kept out the way. Dissatisfied.
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December 2023 by Wayne Sandefur
Best place ever
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December 2023 by Matt Price
The store was clean, bright, and spacious, compared to other Big Rs we've been to. The woman who rang us up was very warm, friendly, and welcoming. This is the first time I had been to this location, and have no complaints/critiques whatsoever!
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November 2023 by Jennifed Caldwell
George, the assistant manager, was so very helpful. Awesome experience at this Big R!
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August 2023 by Renee Rocks
Love Big R. Cool stuff and great staff
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July 2023 by bruce barrett
Great Customer service! Thank you. Especially want to thank Jim (Team Lead in sporting goods) for his friendly assistance and expertise. Well Done!!!!
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June 2023 by Paul Mayotte
Reasonable prices and helpful friendly staff
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June 2023 by Michael Rivera
Nice, friendly people.
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June 2023 by Austin Grams
It’s been ok so far
