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April 2024 by Alfonso P.
This place and there employees are absolutely unprofessional. The manor in which they treat their customers is unlikely anything I've ever witnessed or experienced in my life. I will absolutely never spend money here anymore. It's the same guy each time that has the worst attitude. He has people skills and clearly does not know how or care to treat their customers with respect . As a buisiness owner one thing you never forget is the reason your great full enough to have sucess in your buisiness always comes from the consumer . So treating them this poorly is not smart. I'm sitting in the store I get a call from my wife because she's at another store doing a return and needed my help. As I'm talking to her about the return the store employee literally snaps at me. Starts getting extremely rude then basically yelling at me telling me to get the hell out of his store because it's illegal to buy for somone else so if I don't get out of my store I'm calling the police cause what your doing Is illegal. I looks at him and Saud what are you talking about man my wife is returning something and I'm helping her. Not for one second dud he keep a cool head he went from 0 to 100 assuming things that's aren't the slightest correct. Mind you I have call recordings on my phone an the entire incident was recorded. This is the second time this same employee flew off the rails with attitude like this so clearly he has issues with treating customers and human beings with respect. I will never spend my money with them again. I even called and texted the owner with no success of course. Always remember do on to others how you wish them to do on to you.
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February 2024 by Libby Gouge-Gilbert
Always helpful and the place is always very clean.
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February 2024 by Savahna M.
I usually go here because normally their customer service is amazing. However today I went to go get a vape justice and my husband is not able to take the kiddos today, I walked in and one of the managers yelled from across the room "you can't bring kids in here!" Okay cool I get it, yes most places will let you take your 1 year old in as long as your holding them and they can't touch anything but I get that it is a vape shop so I respect that I don't respect getting yelled at like I am nothing though. The icing on the cake though is I went to call another vape shop and on accident called that one. I said "oh sorry wrong number" and this man hung up on me no response. I called back to talk to a manager because I know that I would want to know that's how my employees are treating the customers (that keep the business going) and he informed me he was the manager and did not care at all. I personally will not be going back and I will not be sending anyone their way anymore either. If you like to go places where the employees and definitely the manager thinks he is above everyone else then this is the shop for you, if you don't their is shops with better customer service and I would definitely go there and not here! When I met Anthony he seemed very nice and like he cares about the company and the customers but this other guy seems like he thinks he walks on water. Did not catch his name but it was at 11am at the new location in Parker.
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December 2023 by Missy Selle
My name is Marissa I go by mars, they fired me for doing my job, and for being three hours late after I communicated that I had to take my son to the doctor. I just went in and the new girl they replaced me with doesn’t even acknowledge the fact that a customer came in. That is poor customer service and I don’t like seeing that for a business.
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November 2023 by Sumflower M
This place is great! They’re incredibly inviting, friendly, and offer excellent customer service. If I had to point out one minor drawback, it would have been that they didn't carry my favorite vape juice. However, they took steps to rectify this by now stocking it, YAY and that alone elevates them to a 5-star rating - in my book!! ?
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August 2023 by Austin Shaffer
Anthony and Joel were super helpful! Great selection and inventory of disposable tanks for voopoo.
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August 2023 by Andie S.
This place sucks and customer service sucks. Walked in to check the place out and will never go back.
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July 2023 by Lou Ntweni
Got what I needed, they also offer recommendations if not available.
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June 2023 by Craig Goodwin
Really nice store and the clerk was super friendly and helpful. Think I may have found my Parker vape store.
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May 2023 by Sydney
This place has everything. I have been looking everywhere for bad drip labs vape juice, and I finally found it here. I'm only giving 4 stars because it's kinda pricey. Definitely will be going back.
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May 2023 by Dug P
Great selection, including rebuildable atomizers and mechanical mods.House juice is terrible though, dont waste your money on them.
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May 2023 by Brenda S.
These people are so awesome and decent prices also!
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April 2023 by Matthew Hill
The selection they have here is great, used to be my go-to vape store. Until Today.I ran out of Z coils for my geek vape P series subohm tank, i called and asked what coils they have available and they gave me a list of these coils, fantastic I'm on my way. Got there, asked for the 80-90 watt coils, checked out, and i was on my way home. Got home, took the coils out of the package and they're too big, the manager gave me P series coils. Okay a little annoying but mistakes happen, I can just go back and get them switched out.Got back in my car, drove back to the shop, and explained the issue to the gentleman at the counter (the manager that sold me the coils was using the bathroom) the person at the counter told me they aren't able to do a straight trade but instead offer the correct coils at a discounted price. The discount? 15% OFF.So i told him 15% off isn't going to work for me, so i waited 10 minutes for the manager to come out of the bathroom at which point i explained the problem and he told me all he can do is give me an extra 5% on top of the 15%. I couldn't believe it. So I left and went to freakys instead.Don't go to Vapez, go somewhere that'll value you as a customer. Not just as another sale.
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April 2023 by Mason Taylor
Vapez is Great the staff is always super helpful and they have a great stock
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March 2023 by Libby Price
The only place I can find Binaries Cabin vapes. The staff has always been very pleasant and kind. Sometimes they aren't open right when they say they are open, but everyone is short staffed and struggling right now so it's understandable. So call ahead and make sure they are in first.
