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October 2023 by glen lotrich
My Worst Experience ANYWHERE in 15yrs. of storage business. Mohammed (store manager) completely rude, unreasonable, and arrogant. Nick (non-existent district manager) never returned calls or even attempted to resolve situation. Corporate/Call Line never returned calls on four occassions to attempt to resolve situation after I was assured someone would get ahold of me. Go Anywhere but here....Was once a great company but have serious issues at current time.
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June 2023 by Caitlin
Horrible service. I booked my reservation online, received all my confirmation emails for my payment and reservation, drove 45 minutes to get here, just to be told the “special” and unit I booked online aren’t available because the company is advertising false move in specials.
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April 2023 by Shelley Manzano
My dad, who is 83, has had his unit for over a year and went over there the other day to find they all his stuff was gone. After talking to management the next day, they moved his all of his stuff to the unit next to it. It sure how they got the lock off. Not sure how legal this but thinking it’s not. Stay away!
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January 2023 by Josh Kenning
Easy account management, friendly staff, perfect size unit. Reasons for only 4 Stars:- no 24-hour access- your rate automatically goes up after 6 months...???
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December 2022 by April
Great prices and staff were both friendly and professional.
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October 2022 by Larry Peterson
Exceptional service. Friendly & helpful, plus nice storage units.
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July 2022 by H Dsenver
Customer service is top notch, everyone seems like they really want to help you with any issues and they seem happy to be there. Feel like it's rare these days to have quality service like this. Hope management is treasuring their awesome employees! Plus, rates are fantastic and better than competitors, definitely a place to check out for your storage needs.
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October 2021 by Patricia Arenales
Really happy with the process, from reserving online to signing documents. Staff was really professional and pleasant. Thank you!
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September 2021 by Nancy McAlear Erickson
Jason! He’s the epitome of good customer service! Welcoming, friendly, professional, knowledgeable and very, very helpful. People like Jason are few and far between anywhere these days. Thank you and congratulations, Parker StorQuest, for your choice in Jason as an employee.
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September 2021 by NANCY M
Jason! He’s the epitome of good customer service! Welcoming, friendly, professional, knowledgeable and very, very helpful. People like Jason are few and far between anywhere these days. Thank you and congratulations, Parker StorQuest, for your choice in Jason as an employee.
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September 2021 by gmab tappers
Thomas has been very helpful the 2 times I have stopped in to rent space!
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August 2021 by Shari L. Hurt
I’ve been using this place for years. Even with the changes in staff, they always have someone nice working the counter. I like that the facility is close to my home.
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August 2021 by Chris Nebinger
I called to get a drive up unit. They gave me a discount on the first month. I get to the facility, and the guy working there has to call 2 people to get things situated.He then shows me the unit, which is not a drive up. I tell him that it won't work, and ita not what I reserved. He then shows me another unit, and we start unloading.While unloading, I noticed a half dozen cigarettes in the corner.He then comes back and says that this unit does not have a discount, and he needs to charge me more money. At that point, we packed up and left.Apparently iy was his first day on the job, amd he was working alone.
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May 2021 by S i meier
employees are very knowledgeable and accomidating
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April 2021 by Craig Burdette
Find a way to make the insurance more well known on the reservation portal. The homeowner insurance issue needs to be better emphasized so we can take advantage of that option.
