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September 2023 by Tim Haverstick
I'm truly disappointed with the Sherwin-Williams Parker commercial store. We've had a great history with Sherwin-Williams, so our recent experience was a big letdown.We just wanted to make a simple phone purchase, but the service we got was far from what we expected. It felt like they didn't care about our long-standing relationship at all. They treated us like any other random caller.The person we talked to was not only unprofessional but downright rude. They didn't seem interested in helping us and acted like our questions were a hassle.The worst part was when they hung up on us mid-conversation. I've never had that happen with any business before, especially not with a company like Sherwin-Williams.This whole experience has left us really disappointed in the Sherwin-Williams Parker commercial store. We've always relied on them for quality products and good service, but this time, it was a complete letdown. It makes us question if they truly value their customers or see us as a nuisance.As a company that prides itself on great customer service, we know how important it is. Unfortunately, the Sherwin-Williams Parker commercial store missed the mark entirely.Our experience with the Sherwin-Williams Parker commercial store was far from what we expected. We hoped for better treatment as long-time customers, but we received rudeness and an unexpected hang-up. We hope this feedback helps them improve their customer service, but for now, we're reconsidering our future business with them.
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December 2021 by Erikah W.
We bought a new house that needed a lot of new paint. We headed to Sherwin Williams with some ideas about colors. We were greeted by Jackson with a warm smile and he made us feel like we were the only customers in the store. He walked us through what to expect with our choice of paint colors, what finishes to choose and helped us estimate our quantity. Jackson was very knowledgeable about all the products we needed and set us up for success. I'm sure that some trips to the paint store aren't always fun, but he kept everything light while he was getting his job done. We really appreciate all of his assistance and would highly recommend him & this store. Thanks!
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March 2021 by Linda Ruggles
Professional, respectful, and quick.
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February 2021 by Randy Jessen
Great service and professional products
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February 2021 by Gary Butler
It's a paint store, they sell paint and paint supplies.
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August 2020 by Albert Oramas
The team of professionals at the store set the bar for the rest. Matt, Dan and the crew no matter how busy they are, are always ready to help you. They also do it with a smile and that is greatly appreciated. This is the only place I’ll be buying paint going forward.
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January 2020 by Jeff Parker
Knowledgeable personnel and great service
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January 2020 by JESUS E CHAVEZ GUTIERREZ
(Translated by Google) very good(Original)Muy bien
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December 2019 by Craig Horton
The staff was very helpful and gave me exactly what I needed and provide me with the type of paint used for my home.
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October 2019 by John Childers
Magnificent People. They bend over forward to help people
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May 2019 by Farm Waters
They saved our lives
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December 2018 by Mike Koele
Very helpful staff. They also will accept old paint you might have, ask instead of just dumping it somewhere!
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March 2018 by Brian Thomas
These guys are the best! Always helpful and always knowledgeable. I will continue to use and refer them!
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April 2017 by Melanie Warnick
I was very pleased with the service provided at this paint store. I walked in with a very old can of dried-up paint. They greeted me immediately, and had a new batch of paint mixed up in about 10 minutes that matches the old paint perfectly!
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March 2011 by A Google User
I have been in the Store plenty of times. They can be busy but that says something. You can go to the Kwal store and possibly wait and get a great price or go to Mr Sherwin where they seem to have plenty of time on their hands and get gouged.
