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November 2023 by Katrina Karchner
I have had great experiences at this location. I needed to upsize my unit and Jamie helped me out. He was quick, had a great demeanor and got me set up with what I needed. Thanks Jamie!
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November 2023 by Jada Fields
LOVING this place so far but it’s a shame that the first time that I asked for customer service help. I got an unbelievably rude and hostile ethnic man telling me that he’s going to put a note on my account for just wanting to see why I couldn’t get into the gate, and not even giving me helpful options as to why there could be a glitch. He has a very distinctive car like it has resin decals on it so if you see that car don’t go in and talk to him. I would say a very accusatory person, which I’m sad for him, unfortunately, he’s on the defensive as soon as you start to talk to him. But other than that so far, I am loving, storing my belongings here!!
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November 2023 by Jose Calix
Jamie made finding a unit that fit my needs very easy and was very helpful.
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September 2023 by lilyandava
I would prefer NO STARS! I have never in my life had to repeat myself so many times. You never know who you are going to speak to you when you call this location then when they have a power outage, they don’t want to take ownership of it. My husband and I took off work to vacate our storage unit, but couldn’t get in due to the power outage, then another day we went and couldn’t get in. There always seems to be sonething. And the latest one is asking me when i will be coming! WHAT? This has been an ongoing frustration and it has cost our jobs and a rocky marriage. I certainly hope that they credit us back for at least one month for this miserable experience.hope this will grab someones attention.
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August 2023 by Navin P.
No staff on site. Gates do not open either with the app or the keypad. Happens all the time. Phones never answered, no return call too. Moved out after 15 days. Do not go here.
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June 2023 by nicole king
Blythe was true rockstar made my storage process easy and quick def recommend
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May 2023 by Heidy V.
Just so you guys are aware this is just a computer agreement no life person on site. We had an appointment and no one was there. I called the customer service and they said to fill out the agreement online for a faster service. I kept calling throughout the day because I had questions to the office on site and no one has given me a call back. Not the service I was looking for. The site is clean and the property is in a convenience place. That's the only reason I am renting
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May 2023 by David Y.
Do not use Public Storage. Their staff is never on site, won't return phone calls and their terms and conditions are egregious for cancelling your subscription. I was originally signed up for ~$35/m and now it's $150/m. I don't live in the area and they say I have to be in person to close out my account even though there's nothing in my unit. They require a locksmith AND ME be there even though I live very far away. It's a trap and once they have your business, they abuse you as a customer.
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April 2023 by T J
Awful experience! Rate increases almost instantly. Icy unsafe conditions on the interior roads, huge incline/decline steep roads, office was closed damaged for months, customer service with the manager and "area manager" poor! Customer service did try to help once, but failed (but they DID try). Avoid Public storage at all costs in Colorado. They locked us out on "move out day", by checking us out and removing us from the system, but we were making trips, hired movers and a moving truck from out of town, still within business hours. And worst of all our leather was damaged, our electronics were damaged. DO NOT GIVE THESE PEOPLE YOUR MONEY! Pics to follow
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April 2023 by Gabrielle Harrison
Had a stressful day of moving and Blith was amazing! Helped me close out my unit and find us moving cards. She is super helpful and very kind!
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April 2023 by Katrese W.
Blythe was extremely helpful with my whole process of moving in. The facility is clean and easily accessible. I appreciate the security and the follow through on questions.
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April 2023 by K N.
This storage facility is very nice - clean, safe, secure, and the office staff is helpful and for me went above and beyond in solid and caring service. Both Anthony and Gretchen are highly professional, efficient, and always provided excelent communication and helpful solutions for me. The prices increased significantly in two years which is frustrating, however I imagine this is a industry-wide issue that negatively impacts all renters.
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February 2023 by Mike Tanzella
Public Storage managers Grace and Blythe were great! They helped with me getting into a more affordable unit within my budget. ??✅?
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January 2023 by Thuy Nguyen
I had such a wonderful experience when I came to inquire about a unit today. I just wanted to share that Ms Nancy was a great help and had such a wonderful Energy. Made my visit today even fun. Thank you again Nancy for all your help.
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January 2023 by David Ruiz
Great Customer Service by Nancy !!! Great lady and showed me my place and helped me in answering my questions. Very easy to rent from.Thanks so much !!!
