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February 2024 by Alex Lemeh
Company is fine. Most of the Employees are ok. Cora specifically, is deeply struggling with her customer service. When asked questions about a customer account at her location, she barely has any knowledge about anything or how to help customers. Nor does she feel inclined to find out information for them. She has no idea how long it takes to go to auction, she has no idea when more knowledgeable employees will be at the office for questions, nor does she have any helpful information outside of what she has been teleprompted to call about. She quickly catches an attitude when she is asked questions she doesn’t know. She constantly interrupts others when they are speaking. And she is extremely unpleasant & negative to work with.
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December 2023 by Austin Shaffer
A+ with an App for door access, good sized units, well kept building, and available staff and access during daytime hours.
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May 2023 by Evalina Romatua
Very bad place to put our stuffUnsafe, Rat everywhereI’m not recommended this place to anyone
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March 2023 by Beige Nelson
Louie was so helpful unfreezing a stuck lock and chipping out exterior door being iced over. So grateful to have the help and a nice person that oversees this location!
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November 2022 by Jeff Leszman
Thank you Louie, great service. Great place to rent and Very Clean!
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October 2022 by Cam Rasch
Nancy was hands down the most accommodating and helpful staff member I have ever met! She helped me to make sure I had enough storage space for my parents belongings and did everything she could to help make the process easy! Will continue to come here for her amazing service.
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October 2022 by Elizabeth Bode
I've been at this location for years and even when I've lived across town (about an hour away) I've stayed. John has been absolutely amazing, respectful, and kind. I enjoy our conversations together, he remembers previous conversations and details and he always makes a comfortable atmosphere. he's always been patient and he's a great manager. as i'm on that path i do look up to his leadership and professional skills and will incorporate them into my work. the few others I've talked to while john is gone are always kind and professional and the small conversations we've had are light and funny and relatable. i also like the no favoritism in the building. even with me being with them for years i get no discount or no waived late fee. i like that. everyone gets treated equally and that's how a business should be ran. i also like how john wears his kilts and is allowed. EMBRACE YOUR CULTURE!! this review is long but very overdue. great people
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August 2022 by D. Columbia
Hours are posted on the site clearly don't match when the people actually feel like being at work. No one picks up the phone or calls back. Storage units are over priced especially for how poor the service is. To many other options near by to be a loyal customer
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July 2022 by John Williams
Great staff here! Jeremy and his manager, John helped me out of a jam recently. Great people, great business.
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June 2022 by Abigail Brooke Cummins-DeMark
Have been easy to work with, wish they were open later but we make it work. Getting pricey though!
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June 2022 by Aaron L.
Watch out, these guys almost tripled my bill over one month after being with them for years. Apparently it is in the contract that they can shaft you at any time. I'll never use them again!
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May 2022 by Louis Morgan
John the manager was very helpful. I rent a storage unit every 6 months. It’s a no brainer I’ll be back 6 months from now to rent again. Thank you John, and Public Storage!
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May 2022 by Troy Laurienti
Louie was a big help to us today. Friendly and upfront about rental agreement. However, the rate is skyrocketing... Gonna have to do something with our stuff....
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May 2022 by Ellen M.
We have found Public Storage to be the perfect place to store our home contents. The indoor climate controlled units have worked well for two years. Clean facilities and friendly helpful staff. We found excellent special online prices on their website and contactless reservation and move-in was a breeze. Highly recommend.
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January 2022 by Tammy Campbell
The staff are awesome, the price increase made me move out. It went up over $112.00 in one month.
