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November 2023 by Roger Astorga
When we agreed to a price with the mechanic, the mechanic kept his promise even though some parts were more expensive than was realized in the beginning. Parker Four Wheel Drive & Auto Repair did not charge us more than what we agreed on. The service we received was warm and friendly and efficient. Thank you so much, Parker Four Wheel Drive & Auto Repair!Services: Steering & suspension repair
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November 2023 by Justin Jaslow
As small business owner myself, I am fairly critical in the companies that I choose to do business with.I personally believe in honesty, integrity, and always attempting to go above and beyond for each and every one of my clients.I chose to bring my 2015 Ford F150 into Parker 4X4 for a common issue with the exhaust manifold, and exhaust studs.I am someone who when able will do their own work. But as a busy business owner, jobs that extend beyond a day job I like to bring to a reputable shop I can trust.Parker 4X4 showed me everything I was looking for. They communicated the problem areas clearly and effectively free of charge in diagnostics. They completed the installation with attention to detail by not leaving odds and ends unchecked. And most importantly they stood behind their work, and parts with some minor mishaps instead of giving me the run around or pointing fingers.Most importantly they left the vehicle in better condition than when they received it by also addressing some suspension concerns without running up the bill. This speaks volumes to their interest in taking care of their customers.Special thank you to the front desk ladies, Chad as my Technician, and Justin as my service advisor. I appreciate your professionalism and hard work.Parker 4X4 has my recommendation, and future business of my family and friends.Services: Exhaust
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November 2023 by Rick G
Justin & team did a great job on my truck! Upgraded brakes - fixed a HVAC issue - install some aftermarket lighting - all seems great so far. Little pricey - but, appreciated their knowledge & customer service.Services: Electrical
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November 2023 by JT CRISCOLO
Took my 24 year old truck in for some front diff work, Justin and Dylan did an excellent job making sure everything was done right, Katrina and Becky are machines at the front desk taking care of everyone, and every call, even when they are totally slammed. These guys do more than just 4x4 repair, I would go here in an instant for any of your car or truck needs without hesitation.Service: Transmission
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November 2023 by Ted W
I have a 2015 Jeep Wrangler. I had a suspension issue, also was time for an oil change. I was impressed by the thorough inspection to address my concerns. Good explanation of solution and cost. Also, time in and out of the shop was good considering the work done.Services: Air & cabin filter replacement
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October 2023 by Beth Nance
I had found a 2006 Jeep for my son and I needed it to be checked out before I bought it. They got me in quickly and then they were able to do the check for me. There were repairs needed and I still decided to buy it so they got right on the repairs and fixed it quickly! Great customer service! Katrina and Eddy were great!
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October 2023 by Paige Pluemer
Eddie at Parker Four Wheel Drive & Auto took great care of me and my Jeep. They replaced a part under warranty and fixed everything in less than 2 days. They even topped off the air in the tires. Highly recommend for quality service!
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October 2023 by E P
What an amazing collective of human beings! So on top of things, consistent, honest, everyone always goes above and beyond. I appreciate the transparency, up-front pricing, they got me an Uber home. Was not expecting that. Beyond appreciative that they got me back on the road quickly and safely. Huge shout out to Katrina, Justin, the new guy at the front, Becky, Billy, and the boss man himself, Steve! Always a great experience. Highly, highly recommend. Would give more stars if I could.
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October 2023 by Megan A.
Engine service: fantasticLeaving your car interior intact: hideousIf you have an old Jeep and you don't care about the interior, they will probably do a great job of servicing your engine.I spent several thousand dollars on engine service. The engine sounds great now. But when I got in my vehicle, I discovered some new tears on the leather interior. They are not large tears, but the point is that I did not cause them. They were clearly made by a sharp tool (likely inadvertently). This is a part of my interior that I look at frequently. I know they were not there when I dropped the car off.I immediately brought this to their attention. My mistake was that I was polite and did not raise my voice. They acted like it was no big deal.There is no way to repair these tears. Entire portions of the interior would need to be replaced. If you do that, then the new leather won't match other parts of the interior and to get them all to match, you have to replace large sections of the interior. I estimate the time and materials for this to be done is about $5000. I do not expect Parker 4x4 to value my car enough to offer to pay for this but I expected them to apologize more than just shrugging it off. I shouldn't have to throw a huge, loud tantrum in the shop to emphasize their disrespect and destruction of my property.Again, the engine sounds great, but I would trade that to have my interior as it was before I brought it to them. If you care about your car and how it looks, don't let them touch it.
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September 2023 by Jason Robey
I had a great experience with Parker Four Wheel Drive. I brought my 2014 Jeep Wrangler in for an overheating issue, which they were able to fix in about 48 hours. It's now running better than it has in years. They also identified an issue with my rear differential; catching that now will save me costly repairs down the road. I was updated throughout the process and everything was crystal clear. They take care of you and know their stuff. Highly recommended.
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September 2023 by Heather Arnold
Not the greatest experience. Becky, was great. The service rep was not. No customer service skills at all. Did not explain the $2000 repair that I had not even come in for. Not friendly. Took forever to get in touch with him. Thought this place was going to better than going to a dealership, but no.Services: Steering & suspension repair
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September 2023 by Bryan Preiss
Unbelievably good service! Brought our 97 Jeep TJ in on. Wednesday with major issues. Received a professional consult call on Thursday morning to review the issues. Work quote came across Thursday afternoon. Massive amount of work was surprisingly completed by Friday afternoon! Will bring all my vehicles here!Services: Steering & suspension repair
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September 2023 by Jordan Thomas
Everyone here was extremely kind and very helpful! I’ve had a hard time finding a shop with great work and ethics, and this is the shop. I will for sure be returning to get any future work I need on my jeep. Thank you Billy, Craig and Becky for all of the help!Service: Tires
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August 2023 by Tiffany Neibaur
I just moved to Colorado and I work in the area. First, they took my 2006 vehicle and inspected it. They were transparent on price and gave honest recommendations without taking advantage. When I was buying my new Jeep, they did a pre-purchase inspection. I found my go-to shop. The oil change was quick and affordable too.Services: General repairs & maintenance
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August 2023 by Austin Toupin
I really debated on writing a review, but ultimately my experience wasn't great and I feel that its important that others know about it. I give them a 2 star only because I really like the result of lift and tires, otherwise would be a 1 start. I was appalled on how terrible their communication is there. Numerous times I was told I would receive a call back within the hour that never happened. I was told i would receive regular updates on the the progress. I received zero. Very frustrating that their communication with customers is so bad. The tech that installed the lift and tires did a great job though.Services: Tires
