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January 2024 by Godfather GunDogs
By far the best auto parts store + staffs in Parker and special Kudos to Mr. Miles. I had a hard to find brake pads that I needed for a horse trailer (E over H system), Miles took the time to look them up, cross reference them to a GM item, he matched them up to be sure its the exact part that I need, he order them, called me that afternoon when they arrived at the store. I got to the store after his shift but he made sure his counter part knew who I was and where he put them, he made my brake job that much easier. Thank you so much for helping me today
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January 2024 by Gordon Robinson
Called the store the night before to make sure they could charge my battery. The gentleman I spoke to said to bring in my van and he would pull the battery and charge it. Arrived at the store and was told they couldn’t do it. I wasted half a day jumping my van to get it charged. I will not continue to do business with you.
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January 2024 by Lindsay Yager
Amazing staff and incredibly helpful.
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January 2024 by Garrett K.
Miles had the absolute worst customer service while asking for a store manager. Gets angry for no apparent reason and that's insane you allow someone like this to run a store. Very unprofessional and I hope I never see him working for oreillys again. And if you go over this message and think oh miles won't do that, well I would not be writing this message if he didn't tick me off.
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January 2024 by Scott Avery
This is my favorite store in town. In part, I really like the attitude of Miles who works there. He is always upbeat and has a spirit of service that's uncommon. They have very fast parts delivery when an item isn't immediately in stock. I recommend going here for sure.
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January 2024 by Monkey2 Adidas
Amazing staff I appreciate there time!!!
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January 2024 by Ray Chacon
The people at O'Reilly auto parts were extremely helpful when I went in for a new battery for my car.
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November 2023 by Alexandra “Ali” Cordova
The person at 8am was super friendly and she helped me put a new battery in my keyless remote for my car. Now I know how to do it by myself!
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November 2023 by C M
Great customer service every time.
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October 2023 by James Givens
The best Auto parts store I've found they're knowledgeable always have the parts I need in stock and have competitive pricing
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September 2023 by Justin Weeder
Miles was understaffed here but took the time to install my new battery anyway. What a champ. Y’all earned by business forever today
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September 2023 by Vonnie Cde Baca
My battery just barely started my car this morning and only a few miles away was O'Reilly's and their outstanding Assistant Manager Miles. He tested my battery, showed me the results, found the best deal for a replacement and installed it without extra charge. Even checked my oil! Fast, impressive service with a cheerful attitude. Many thanks!
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August 2023 by Jack B.
No refund for wrong alternator ! bought an alternator July 10 and returned the next day. (it was wrong part for the car) Was told a refund was entered to card used for purchase. It is now July 26th and have not received the refund! No help. OVER TWO WEEKS !!
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July 2023 by Thomas Craig
Mike is a lifesaver and problem solver, and truly embodies what customer service is all about! He was willing to think out of the box and sell me two caliper bolts from a complete caliper kit instead of waiting for delivery 5 hours later that same day to obtain the same bolts in a rebuild kit. Mike is what we need these days in our community. Give that man a fist bump and a raise!
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June 2023 by Miss Jaye
The service I received from Zach at O'Reilly was exceptional. I needed a battery for my car, and I wasn't quite sure how to change it out. Zach offered his assistance without hesitation or condescension, which, as a Gen X woman, I greatly appreciated. He explained each step and patiently answered my questions. I'm sure for Zach, this was a simple task, but I greatly appreciated his willingness to not only help me but take the time to give me confidence in doing it myself. That's how customer loyalty is gained, by providing remarkable customer service.
