The O'Reilly Auto Parts store in Parker, Colorado at 19202 Longs Way is noted for its exceptionally helpful, attentive, and knowledgeable staff who provide quality and refreshing service with an innate sense of urgency. Customers report that the team is friendly, quick, and goes the extra mile to make them feel valued and at ease. The staff demonstrates skill in navigating the computer system and possesses strong knowledge of car parts, offering solutions and researching needed items even when facing incorrect part numbers. They are respectful and genuine, presenting a warm, courteous, and considerate demeanor while spending the necessary time to help. The store offers a wide range of parts, tools, and accessories along with valuable services. These include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums. Customers can take advantage of the free Loaner Tool program for special repairs, requiring only a refundable deposit. The staff is consistently praised for honoring warranties efficiently and for providing outstanding customer service that encourages loyalty. The overall experience is described as awesome, with a team that works diligently, even near closing time, to help customers get back on the road quickly.
They always come through with same day parts for me.
January 2025
Willing to lend you any tool they have for free! Just like it should be. Skip the other parts stores in the area if you need a tool. They will only sell them to you
December 2024
I needed to buy some wiper blades and Keegan was so helpful and quick to install them on my vehicle and was so friendly and saved me money as well! Thank you Keegan!
