The O'Reilly Auto Parts store in Parker, Colorado at 19202 Longs Way is noted for its exceptionally helpful, attentive, and knowledgeable staff who provide quality and refreshing service with an innate sense of urgency. Customers report that the team is friendly, quick, and goes the extra mile to make them feel valued and at ease. The staff demonstrates skill in navigating the computer system and possesses strong knowledge of car parts, offering solutions and researching needed items even when facing incorrect part numbers. They are respectful and genuine, presenting a warm, courteous, and considerate demeanor while spending the necessary time to help. The store offers a wide range of parts, tools, and accessories along with valuable services. These include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums. Customers can take advantage of the free Loaner Tool program for special repairs, requiring only a refundable deposit. The staff is consistently praised for honoring warranties efficiently and for providing outstanding customer service that encourages loyalty. The overall experience is described as awesome, with a team that works diligently, even near closing time, to help customers get back on the road quickly.
Great guys that operate this location! Very professional and accommodating! Really convenient that they can get parts that aren't in stock from other locations in short time frames! Really makes fixing stuff easier and hassle free! Prices are reasonable as well compared to other parts stores!
December 2025
We are long-time customers at the O’Reilly Auto Parts in Parker, Colorado. We are always grateful that Miles is there, and we sincerely appreciate that he always goes above and beyond to be helpful. We will recommend this O’Reilly store --- because of Miles --- to family, friends, and neighbors.
October 2025
It's was great, the staff is very customer service. A warranty on my battery. Good selection on parts. Prices are reasonable. 1