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January 2024 by Shaun
I've been here a handful of times. It hasn't been perfect but most auto/tire shops are rough around the edges these days. They got me in the same day. Changed out tires and sensors for me on different size wheels. They took good care of me today.
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January 2024 by Barbara Ellis
The service was very fast when I needed my issue resolved ASAP! The technician looked at my car first thing in the day and had my issue diagnosed right away, and resolved shortly after.
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December 2023 by Tillie Mize
Pat is the greatest. So helpful and went out of his way for me.
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December 2023 by sandeep dubbaka
Recently I have booked an appointment for Oil change and regular service check up and completely not happy with the service they provided. I myself had to call them to check if the vehicle is ready to pick up and when I went to pick my vehicle and asked what kind of inspections are done and is there anything critical which I need to know, they replied asking me to check the document and least bother to explain me the details. Worst customer experience ever. Strongly don't recommend this place.
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November 2023 by Shelby J
We had ran over a small sharp object on parker road and luckily were able to pull into this Firestone as soon as we realized the tire was losing air. They were very busy but we were able to speak with Tyler and he came out with no hesitation with a jack just to swap out our flat with the spare back tire on our Jeep. He saved us so much time and did it with a smile and we were back on our way! Great experience!
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November 2023 by Joey Grimaldi
Vehemently tried to convince me I needed an engine and cabin filter change, the cost was outrageous for a couple of $20 filters. Luckily I said no because when I got home and looked at my service records they just changed those filters the last time I was at a Firestone! Less than 5000 miles ago! They have completely lost my trust at this location.
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November 2023 by Jonathan Harrower
Hands down the best Firestone location I have been too!! The technicians know what they are doing and talking about, which is more than I can say about another locations. They are busy all the time for a reason. They are the best!Services: Tires
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November 2023 by Zachary Pepin
Good location and friendly staff. Scheduling can be difficult at times and they always seem to have staffing issues.
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November 2023 by Matthew Bertelson
Booked an appointment online, drove over a half an hour for service, and the service desk said it would be 2 to 3 hours before I could get in.
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September 2023 by Rebecca P.
We have been going here ever since they opened and consistently have a great experience. Very friendly and professional with good communication.
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August 2023 by Chowdhury Productions
Decent service but over smart and jealous worker. Don't wanna put the name here but grow up.Service: Wheel alignment
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July 2023 by Joe Burns
Do yourself a favor and go to discount tire they’ll only charge you 100$ per tire and not 150$ per also one of your dumb mechanics forgot a lug nut on my tire thanks for confirming that this is the worst mechanic shop also the old boomer at the desk jim is his name tell him to hurry his job up and no one wants to hear his life story please take my advice people for your wallets sake
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May 2023 by Mckaylah Schoel
I went in the first time to get my brakes checked because I was experiencing pulsing in the stearing wheel while I was slowing down. I was told the back rotors needed to be fixed. After they were replaced, I still had the pulsing while I slowed down, so I brought it back in. They then did another brake inspection and said that all four of my rotors aswell as my brakes would need to be replaced.Services: Brakes
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March 2023 by Eugenia J.
I took my car to Firestone for new tires and a synthetic oil change. Less than 3 months later and less than 2k miles the oil pressure light goes on. We check the oil and it's low and dirty. I take the car back to Firestone, and they tell me the new cars burn through an quart of oil month and maybe we have a leak. They can do a diagnostic. It's a 3 year old car, less than 20k miles and still under warranty. I took it to the dealership where they did a full inspection and oil change. No issues to be found. $100 mistake, buyer beware.
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March 2023 by Thomas Verrette
Sales Con man.Refuse to fix a flat on 22 Kia with 29k on tired but Tried to con me on set of 4 tires.Just a sales man not a honest mechanicService: Tires
