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November 2023 by Deathndk Sen'jin
We went into this bank to try to find out how to handle a check made out to our son from his employer. You see, he died almost 2 months ago, and he didn't have much. This $1900 dollar check is all he had. So we contacted some online attorneys, and they said no probate required, no courts required just fill out this form and get it notarized we should just be able to cash the check CO state law does not require all the red tape for such a small amount, so we did. When we went here, the bank manager was so extremely rude. She would not even look at the form she would not hear us at all. In fact laughed outloud in front of other employees at us, after telling her we had lost our son. Now, maybe she is right, maybe she can't cash the check, but explain it to us, how it works what we need to do. No. She ignored us and laughed in our face. Solely the most horrible place I have ever been. Bank of America is run by the Devil, Lucifer himself. What a horrible place. Her name is Robin Niles and she is pure evil. After going to a major bank, that the check is drawn on, we still don't know what to do. No thank you Bank of America. What a pitiful life Robin must have, to treat people this way. If I could only give negative stars.
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November 2023 by Marisa Willment
We went in to the BOA in Parker Colorado and Mike Perret helped us activate our card and a follow up issue, literally with 5 minutes to closing. He went above and beyond and called a conference so we could get our cards sorted and activated so we could fly out the country without any problems. Mike was so efficient and helpful, we couldn’t have done it without his help.
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July 2023 by Joseph Dowling
Awful. Just awful. Poor service. I have been a Bank of America Customer for ten years. Thank you for convincing me finally to switch and find something better. Customer service wasn’t the best either from the management. If you’re looking for a place to invest your money… anywhere, anywhere else. Taking my business elsewhere after a decade of loyalty and so should you.
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May 2023 by Jeff Wheeler
We gave BOA a chance with our medical practice and let me tell you, I have NEVER experienced such deceit and lies and poor customer service from not only cephues but ericka (who is constantly in sales mode and very combative) even when trying to close our accounts we were met with excuses from customer service and the local branch of not giving us our money back and being able to close. If I didn't think it would be a waste of time I would be calling our legal team. BEWARE of this bank
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August 2022 by Maria Markwell
I wasted my gas. Google said this place was open and it's definitely closed today June 21, 2022.