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January 2024 by Ashley Van Noy
Very frustrated. Arrived at 2:00 and there was a sign that said "out to lunch" and the door locked, waited over 30 minutes for someone to come back and unlock the door. 2 more people showed up after I did and I gave up and headed to another store.
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January 2024 by Pat McCullar
Best location around!! They will get you all taken care of! Tim the manager here is amazing and always willing to help! Amazing customer service from everyone here!
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January 2024 by George McCullar
Amazing experience at this location in Parker. Tim was great and was very straight forward about everything. Amazing customer service and Amazing location! Highly recommended this location off Parker and Lincoln!
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January 2024 by Patty Miller
After getting my phone stolen, Lexie did an amazing job of helping me recover my information and transfer it to a new phone all on Christmas Eve.
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January 2024 by Skasome (DudeImSkasome)
Fantastic experience. Bryan is one of the most knowledgeable employees I've ever worked with in any sort of tech related retail environment and is willing to do what it takes to get his customers taken care of!
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December 2023 by Cedrick
Bryan did a great job he was here on Tuesday December 5, in the late evening saw him seamlessly handle me and multiple other people while remaining professional and diligent. He helped me solve my issue and get my phone back up and running with some elbow grease. Give man a raise, he even sparks great conversation when things were loading or we were waiting on things. I highly suggest the store when he’s working.
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December 2023 by Cheryl Preston
I am appalled at this store. The store manager, Tim, needs to be fired. I opened up new service with AT&T. Upon activating my account, I asked if I wanted the phone insurance protection, I said no.The next day, I get an email thanking me for adding the protection plan to my account. They also charged me an activation fee when they told me my employer had this waived. Then, I started to have network issues. I went back in to the store to clear these issues up. Tim was absolutely terrible. He was combative, belittling, and condescending. He wasn’t helpful, and refused to give me his name, and also told me to get out of his store. This was after him telling me to go to Apple to get my network issue resolved! I was treated so poorly, and in front of other customers, it was embarrassing. I called AT&Ts customer service and canceled my service that was only a few days old —- simply because of how I was treated by Tim.
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October 2023 by Nikki Rincon
Don’t bother coming if you need help with billing issues, or anything else for that matter. The “manager” is incredibly unprofessional and unwilling to help. He was frustrated as soon as she logged into my account when he noticed another location made a mistake his answer was “that’s just how it is” instead of even attempting to help the situation. I didn’t even get his name, because he never introduced himself. He only stated that he was the manager.
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October 2023 by Robert Kennedy
Awesome location Chase and Tim are the beat. Highly recommended this store. The best around town.
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September 2023 by Jaydn Dunbar
Terrible service that overcharges for doing absolutley nothing. I'd rather get shot again than recommend this service. If 0 stars was an option I'd choose 0.
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September 2023 by Rebecca Konen
Amazing store everyone here helps and are all great. Tim is the manager and is always the best. Thank you
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September 2023 by Zero G
Scammer Tim is a narcissist who buys 5 star review to compliment himself and wanna be gangster when he can't explain the reason for scamming charges.
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May 2023 by Amanda L
We always get in and out of the store with great customer service from the manager Tim and his team everytime we come in for phone upgrades. Thanks again!!
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May 2023 by Aaron Batte
AT&T stores are notorious for poor customer service, this one is exceptional in its ability to deliver an awful customer experience.
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May 2023 by Andrew Masias
Everyone at this store is amazing and they even help out their new employees for training
