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August 2023 by Karen Schwenk
I was in this shop with my 3 children and my friend and her two children. First of all, the woman working there encouraged my kids to play with the toys. There is hardly anything in this store. A few stuffed animals, some Swiss chocolate and two German clocks. My 10 year old daughter picked up some Swiss chocolate because she wanted me to buy it. It accidentally dropped on the floor. The packaging wasn’t damaged and we put it back in the bowl. We were looking around and the woman working there accused my daughter of openening the chocolate and eating it. She said you broke it you buy it. My daughter used her own money to pay for it. Once we got out of the store my daughter was in tears. I didn’t really realize what was happening in the store. My daughter told me and she said she didn’t even do it. My daughter would never open the chocolate and eat it. The package of chocolate we “bought” was opened and had a piece missing. It wasn’t even the same chocolate package my daughter picked up. I feel like this woman wanted my kids to touch the items in the store so she could accuse them of breaking it so we would have to pay for it. I ended up giving my daughter back the money for the chocolate. I wanted to go back and tell her off but my friend encouraged me not to for fear that she would then say”oh you were in here and now there’s something missing.” It was a very strange experience. I do not advise going in there.
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August 2023 by Laura Millard
High quality (and priced) European items. Very nice owner told me about the wooden toys I purchased for my grandson.
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July 2023 by bob smith
Wanted to buy my girl another very nice necklace and there was no jewelry, don’t see how he stays in business, wanted to sell us glass ball in a bowel for $140 , wow, not!!!!
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March 2023 by Caleb Gorman
Really wanted to like this place. Nice merchandise and pretty cool store. But the employees/ owners were rude. The husband was nice enough and was telling us all about the items, but the wife was mean and yelled at my sister for handling something. (Apparently you can’t touch anything)
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October 2022 by KB J
A very unique store with toys, german beer glasses and other European oddities. Definitely worth checking out! The owners are incredibly kind and helpful, while also explaining the history of items.
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October 2022 by Koko Lopez
Very nice store, with unique European items. The owner was very nice and welcoming to the store. Would definitely visit again!
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May 2022 by Guly O'Brien
Incredible place to visit while in Ouray. The owner welcomed us in the store and showed his photographs. True Swiss spirit and many lovely toys.
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December 2021 by Whitney Hain
I had a good experience here. The owners are kind and their products are unique. The owner will tell you back-stories to all the trinkets in the store if you ask/show genuine interest.I spent about an hour talking to one of the owners, who explained her 25 year experience living in Ouray, how it has changed, challenges with tourists and new locals moving there, the history of the area, etc. Overall a really lovely time stopping in this cute little store!
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December 2021 by Siva H.
I had a good experience here. The owners are kind and their products are unique. The owner will tell you back-stories to all the trinkets in the store if you ask/show genuine interest. I spent about an hour talking to one of the owners, who explained her 25 year experience living in Ouray, how it has changed, challenges with tourists and new locals moving there, the history of the area, etc. I often witness misunderstanding between locals and tourists in touristy areas. Please remember to extend grace and patience as you are not only visiting an area that isn't your home, but you are also interacting with a different culture, which comes with intrinsic complications at times.
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December 2021 by Helyn Gulley
Really lovely Swiss couple selling authentic handmade toys and other items, each one has a story behind it!
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November 2021 by Nickolas Karichkowsky
The owners are very kind and generous Swiss natives that have been in Ouray for 26 years. They have well crafted gifts and sweet delicate treats that are perfect for the holidays. They have these amazing stuffed animals made of alpaca that were so popular they were barely on the shelves. Lots of great children’s gifts that ranged from beautiful puzzles to creative building blocks. Highly recommend visiting this store and see what they have in stock. They are very limited but the quality is second to none. They have import a lot of their products so really they always have something new. Thank you so much for your hospitality and charming store!
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September 2021 by Neige Simmons
The couple are delightful and kind. The store offers quality wooden toys, beautiful Swiss-German ornaments, and a plethora of other high-end items. I bought two ornaments for friends and a wooden puzzle that features 6 scenes (one on each side of the blocks when assembled correctly). They gave me chocolates (wouldn’t let me pay for them) for myself and each of my family members! So kind. Go!
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August 2021 by Monique L.
TERRIBLE customer service! The lady that owns it was super rude when I took a picture of my friend in her store ! Yelled at me to delete it that I was shoplifting by taking a picture in her establishment even though there no signs stating no pictures allowed! Hopefully they go out of business so something useful can open there that appreciates awesome customers !
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June 2021 by Brandon Wilhelm
The owners are so lovely, and the wares they sell are incredible. It’s one of the few places where everything is handcrafted. I was in love, and it’s well worth your time while you’re visiting Ouray.
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May 2021 by F. M.
Eiberhart is great!!Leave your flag at the door