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August 2024 by Roadman
Getting automotive service these days can be difficult and when you are broken down the last words you want to hear are, sorry we cannot help you! Speaking with Jeff at Northglenn auto that was not the case. Pretty sure he was busy enough but he got in right away and back on the road within a few days…and it was not a small simple repair! Good Khama in that shop, good people!!!
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August 2024 by Lindsay craig
Our initial impression was that they were honest and great however communication went down hill quickly,After they had the vehicle several weeks more than they initially stated we finally went down there since we hadn't received any
calls back. It was apparent they had not touched the car yet( one of their office staff confirmed this when we called later, said another vehicle took priority and longer than expected)Car drove twice before the same issue started again once returned to us. No communication to honor their warranty despite several attempts to call and text. Did not change out parts they stated they did. Charge was double initial quote.The mechanic working on the car did not take any accountability when they did finally respond to the calls. Stated they took pics and would send them but never did. Car has gone to another mechanic at this point to fix what Northglenn supposedly fixed the first time. Jeff was the mechanic and who we worked with. The rest of the shop seemed better. Will never go back.
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July 2024 by Oscar
Only shop I would ever deal with, Very honest and great prices. Only shop I trust in this area. Jeff and his crew are awesome.
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July 2024 by Alec Asplund
They could have easily reamed me out for all new suspension. Instead, they're honest and fixed a small part that resolved my issue. Hard to find places like this these days.
If your car needs work, bring it here! I'll trust em with my 4runner any day
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May 2024 by Mark Robb
Jeff is simply amazing. His team quickly diagnosed the issue, communicated with us every step for repair, and gave us post repair advice to prolong our 150k mile vehicle. Jeff is incredibly knowledgeable and went well above and beyond to help me with my suv. He is highly recommended by myself and he is trustworthy and no nonsense. Didn't try and up sell at all. Such a wonderful experience and a diamond in service.
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May 2024 by Angel Carberry
Great work and communication. Only place I'll take my vehicle!
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April 2024 by Tiffany Penrod
They always take care of my car, love a small mom and pop shop.
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April 2024 by Carol Schulz
I had a brand new battery installed in my car at a different shop about 2 months ago. At that time, I was told my starter was going to need to be replaced as the brushes were bad and would eventually fail. My car was still starting hard intermittently with the new battery, so I decided to get the starter replaced at Northglenn Automotive. During my initial phone call, they quoted me $400 - $600 to replace the starter, so I authorized the service. The next day, they said they believed the problem was the battery posts were corroded, so they cleaned them and charged me $200. My car started good for a day or two, and now it is worse than ever. Additionally insulting, was on the receipt, they quoted $1,136.71 if I wanted to replace the starter in the future. AVOID THIS SHOP
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April 2024 by Steven Speidel
Marcin is awesome fixed me right up
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April 2024 by Alex Callen
The only place I go. Honest, prompt and trustworthy.
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April 2024 by Trevor Honstein
Very fast and efficient service. Marcin was my tech and he did amazing. Found out what was wrong with my car within 20 minutes and was out of the shop in less than a hour and a half.
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April 2024 by Robert Stepp
Came in with a rough idle issue...... was diagnosed fixed and back on the road within the day. Super great folk over there especially Marcian he addressed all my concerns with a smile on his face.
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April 2024 by West goat00
Really great people and great service
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April 2024 by Agnieszka Maria
Wonderful Service! I was driving through the state with my family and my car broke down. They gave me the most friendly amazing service. Thank You Guys!
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April 2024 by Eric Blanes
They provided excellent service when I needed repairs done on my vehicle. Very professional outfit. I highly recommend
