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February 2024 by Ferris Lawrence
Seth and the Crew are wonderful people. All I've seen are smiles and great attitudes since I switched stores. Thank you.. They work hard please remember that when they've had long Days.
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February 2024 by Jodi Gaines
I don't understand why the store just closes at random! Meaning the pharmacy. They really need to remedy this problem as it is a serious one!
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December 2023 by Sean V
I was at the store buying headphones and this olive oil looking girl and her karen mother were kind of judgemental. I even moved isles to get away not enough. Ended up in line at same time. Did not even smile. Mother came in just Karen stares, no speaking. Honestly, I was just buying headphones. What pisses me off is those read this will not believe me. Wish I could judge women this way. Other than that store was great.
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November 2023 by Brenda Hart
Terrible service. Medications are never ordered on time. Several months in a row we have been told our daughter’s seizure medication is back ordered. Don’t know when we will get it in attitude but no follow up or phone calls are being made to see what the problem is so I have to jump through hoops calling other pharmacies so she doesn’t run out of her seizure medication! Should not be this difficult. After third time of this happening we had no choice but to switch.
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November 2023 by Nick Hopkins
They told me for days my brand of medication would be in the next day and today they just said yeah we can’t fill it tough luck. Don’t think I’ve ever talked to someone so rude in my life, wish I had gotten her name. Hope she sees this but doubtful.
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October 2023 by Coral Whale
Pharmacy is absolutely the worst!! Danielle is the main reason we will not be returning. Acts like it's MY fault my daughter is in THEIR system wrong, with two accounts on file....extremely rude and unhelpful especially when I'm just trying to get my kiddo her blood thinners refilled. I understand her life might be absolutely miserable but if it's that unbearable... either get a new job or go to the other side.
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October 2023 by Brenda Turner
Always understaffed. You have to search for a checkout person. Never again will I use them for prescriptions. It’s been 24 hours of waiting for an antibiotic. Went over last night at 7pm and they are open until 8pm. No one was there.I called Walgreens on Baptist and they took the prescription over. It will be ready in 40min. I fear that they won’t be open much longer with the state they are in
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September 2023 by Tori Gross
This Walgreens has allowed me to go into withdrawal many times. There have been times when I had been waiting for a week for them to get my medication ready. I don’t think I have had a smooth process of obtaining my prescription at Walgreens. I have to change pharmacies because I cannot allow myself to go into withdrawals. After all, this Walgreens can’t get things done on time. I am disappointed, sick, and frustrated with this business. Please, for the sake of people needing their medication, step it up.
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September 2023 by Haley H
I have been going here for 4 years & I have always waited at least 5 minutes to check out, despite me being the only one in line. Staff seems extremely unhappy, never smiling, very flat affect, never offering to help. Walgreens is your classic Walgreens, well stocked and organized. I don’t understand why all the employees are so unhappy though! I’m assuming they’re understaffed and over worked, like everyone else, but doesn’t hurt ya to be kind
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September 2023 by Krista Ann
Worst of pharmacy I’ve EVER been to. They never have RX ready even if you’ve called ahead. They ignore you leaving you waiting in line for 20 minutes every time. They are totally incompetent in all ways. Even the regular checkout (non-pharmacy) is a nightmare. You’ll be sorry if you even try them once. Have your prescriptions called in somewhere else!
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August 2023 by Steve Martin
Went in to pick up a script that was actually sent to another nearby Walgreens. The worker said they didn't have it and that no other Walgreens had it. Insisted that despite me being sent a text that she could see all Walgreens and messages and that no Walgreens messaged me or had the script. I drove to the nearby store, and they already had it ready. The pharmacist tech at this store flat out lied or is too incompetent to know their own system
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July 2023 by Jake Vernon
Spent about $20 between $10 cough drops and some other items. Got home and realized the cough drops had already been torn opened. Took them back for an exchange first thing this morning and was told I couldn’t exchange without a receipt. I’ve worked retail for most of my adult life and that’s just pathetic customer service. It was clear the packaging had been tampered with. I don’t even think any of the drops were taken from it I was just concerned about freshness when I’m already dealing with an illness. Told the employee to just throw them away for me. Won’t be back.
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July 2023 by miriam temple
Never go to this Walgreens, the manager Coral is rude toward customers. I saw how she was treating multiple customers.To make things worst when we were leaving she was enjoying calling the tow company on the 4th if July to multiple people including customers. What kind of human being would do that on the 4th of July, she even called a tow company of a blind lady with her son. Shame on that manager! They need to consider demoting this manager.
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July 2023 by ciara lewis
There’s a solid reason this store has 2 stars. All the employees don’t know GOOD customer service. The photo department doesn’t care to let you know if your photos won’t process, or probably just didn’t care to check. Man at the register was very rude and instead of telling me no one would be able to get back to me until 11am he had me wait on hold for 30 minutes, I finally asked to talked to a manager and he refused to transfer me, and just repeatedly told me he was at the register. Finally went into the store and they all were very rude and didn’t want to take the time to help me get my photos printed or processed. Not to mention the pharmacy is an absolute mess and 9 times out of 10 will your order be delayed because they are so unorganized. Just save yourself the headache and time and go to the one on baptist.
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July 2023 by Todd Ellsworth
Manager was angry it had to work on July 4th. Called towing company to tow all the cars coming to Monument to spend their time and money at the annual parade. Thanks for a memorable day of spending $350 to get our car back. Town is not what it used to be.