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August 2024 by Dan Kaminski (dksirstone)
Needed brake pad wear sensors for a 2015 Audi Q7. Actually had them all in stock.
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July 2024 by Bob DeLange
Helpful and knowledgeable
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July 2024 by Tim Peterson
Helpful staff and good stock of parts
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July 2024 by Anthony “Tony” Arndt
My go-to auto parts store
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July 2024 by Bryan Lee
O’Reilly’s totally just hooked me up!
Had the ATV battery replacement I needed (other store didn’t have what I needed it stock). Needed a few screws to get it all attached (realized after I tried to install it) and they just gave me the stuff I needed.
And just like that, they have stolen my business from the ‘other’ auto parts store in my area.
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July 2024 by smith Family
This place is very unprofessional. Guy at the counter eating while trying not to assist me with a piece of heater hose. I did not need anything vehicle specific just a piece of hose to get me home. Horrible place. I definitely do not recommend
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July 2024 by George McFadden
Has been one of my favorite auto parts stores in Monument ever since I walked in one day before they opened, not realizing they had not yet opened (I was so excited to finally have a "real" auto parts store in town) and they just let me "purchase" the item (gave it to me for free - ensuring my enduring loyalty!) I use their buy online - pick up in store option quite often and it is convenient and efficient.
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June 2024 by alex makarov
Ordered pads and rotors on the phone but when I came to pick up they forgot to order the pads, asked if they can price match the pads in stock to the ones that should have been ordered and I was told there’s nothing they can do. Mistakes happen but the unwillingness to make it right was not a pleasant experience
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May 2024 by Jeff Hendrix
Last weekend I was working on an old vehicle with parts that were hard to find. Will was super helpful and very patient with us in searching for the right part. You could tell that he cared about the customer and had a genuine interest in our project.
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February 2024 by Stephen Foster
Great service
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February 2024 by Luke H.
Horrible customer service. They clearly are not trained on how to interact with the customers here.
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February 2024 by SandsGG
I am here more often than I'd like to admit, the staff is great and the part selection is excellent. If they dont have it, they can get it.
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January 2024 by Mark Lawson
Yes I agree with some of the other reviews about unprofessional customer service. Most of the time it’s been good BUT I went in to return a product and the manager was very rude. I did end up returning the product but it got to the point I was about to walk out and just write it up as a loss. She was just rude, unfriendly and acted like she was put out with trying to help me. Oreillys has been my go-to stop for automotive products and advice but at this point I don’t plan on coming back.
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January 2024 by Laura
Always Friendly and Helpful!
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December 2023 by cedric wolters
Great friendly people
