-
February 2024 by NicoleW 0
Michael was very professional. Knew what he was doing and asked relevant questions to better understand what needed to be filed. I have multiple rental houses, so this was "not" a basic 1040 return. Thx!
-
February 2024 by Elaine Teevens
Very professional and knowledgeable - helped with small business issues and questions as well!
-
February 2024 by August Campbell
I have used this office for two returns so far and I have no complaints.
-
April 2023 by Bailey Johnson
I have really appreciated how easy filing taxes is with HR Block. My taxes can be complex and time consuming. They are always very kind and patient in the process.
-
April 2023 by Alesha Smith
Terry was exceptional.
-
April 2023 by Monica Hoffman
H&R Block has always been professional and accurate!
-
April 2022 by Vicky McClure
We love Terry. She has been doing our taxes for years.
-
March 2022 by Jen Dickson
Karyl is knowledgeable and detailed. We appreciate her work each year.
-
February 2022 by Margaret Russell
Mike knew what he was doing, the process went quickly and we were happy that our return was filled electronically before we left the appointment and we do not have to come back.
-
February 2022 by Bryan Hagadorn
Absolutely amazing customer service, terry is one of the most helpful and all around wonderful people I've ever met, shes an absolute treasure
-
February 2022 by Jeffrey Freeman
Excellent service and continuity with my tax professional, Karyl Otten.
-
May 2021 by Bill D.
Not only the Monument office, but the entire organization has become so inept that I am convinced one will never get an accurate return. After getting notice from the IRS there was a mistake on our return, I called the local Block office. Was automatically transferred to another office where they didn't have any of our records. The agent said, "Just pay the penalty." I told her I wanted to know why there was a mistake and penalty. Asked about the Monument office. Closed for the season -- although they claim to be open year-round. I called the 800 number. They gave me a run-around for a good 20 minutes before hanging up on me. Tried the web site. More run around and blind alleys. I've been using Block for several years without a problem, but it seems they've gone completely off the rails. Never again.
-
April 2021 by Qi Wyatt
we received very professional service at your office, we had all the answers for the questions we asked. very satisfied
-
April 2021 by Aiza Laugerude
I'm satisfied for the result and all my questions is answered with the right manners.
-
April 2021 by Barbara Shufelt
My tax preparer, Pam, was very knowledgeable and very helpful!
