“I had been using a major competitor for my paint needs for years; and the minute I stepped into my local Sherwin-Williams store, I realized the huge, amazing difference between the two stores! My usual store was crowded and loud, filled with stressed-out faces of both customers and employees, not helpful, not friendly, just not a pleasant place to be. Sherwin-Williams, on the other hand, was calm, quiet, with two employees who greeted me with smiles and great enthusiasm, nobody was unhappy or stressed-out, nobody took their unhappiness out on me. They were helpful, listened to me, shared a joke, took time to include me in their laughter, offered me more than I ever expected, and I left more informed and satisfied than I have ever been with their competitor! As long as those two employees remain at my local Sherwin-Williams store, I will only use that store in the future - because they are such an invaluable asset to Sherwin-Williams, and I hope they are recognized and appreciated by their employer!”
“I had been using a major competitor for my paint needs for years; and the minute I stepped into my local Sherwin-Williams store, I realized the huge, amazing difference between the two stores! My usual store was crowded and loud, filled with stressed-out faces of both customers and employees, not helpful, not friendly, just not a pleasant place to be. Sherwin-Williams, on the other hand, was calm, quiet, with two employees who greeted me with smiles and great enthusiasm, nobody was unhappy or stressed-out, nobody took their unhappiness out on me. They were helpful, listened to me, shared a joke, took time to include me in their laughter, offered me more than I ever expected, and I left more informed and satisfied than I have ever been with their competitor! As long as those two employees remain at my local Sherwin-Williams store, I will only use that store in the future - because they are such an invaluable asset to Sherwin-Williams, and I hope they are recognized and appreciated by their employer!”