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November 2023 by Steve Snook
Montrose Ford never failed to disappoint. They replaced a part to get the sync working in my f150. I live out of town and it took them three appointments to get the job done. Once done, the sync lost capabilities it had had. I was gaslighted more than once and after spending thousands of dollars, they made certain I didn't have the current version of the software. I will never go back if at all possible. I have already guided friends and family away from Montrose Ford.
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November 2023 by Andy Gusick
Wow what a perfectly painless and actually enjoyable experience buying a car from Marvin and the team at Montrose Ford and Nissan. We arrived from 2 hours away. We were met by a cheerful Marvin Howze where he had our gleaming beauty ready for us to test drive. After a spirited whisk around the neighborhood we couldn’t help but to be smitten by this wispy little Mini Cooper. Well that was that and after hashing out a few numbers, we settled on a price where I think we both won and isn’t that the way your morning at the dealership should go? No complaints here. Many thanks to Marvin and the team for their courtesy, professionalism and good nature. Cheers.
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October 2023 by Unrell
Great service, excellent vehicles.Purchased a 2013 F150 with 110k miles and it is in pristine condition for the mileage with no issues.Customer service is great I had two people help me with Martin being the one who helped with the paperwork, everything went smooth!
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October 2023 by Akira Edwards
Manny was my salesman and such a great help in finding me a car! He kept me informed throughout the entire process and did his best to help me get a car off the lot that day at a price I could afford! Highly recommend Montrose Ford!
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October 2023 by Brad Lewis
I was travelling through Colorado and hit a piece of rebar that blew out my right front tire. I called Montrose Ford and spoke to the Service Manager, Mike, to inquire as to whether they had my stock F150 tire in stock. Luckily, they did have my tire in stock and were able to get a new tire on my truck within two hours after I arrived at the dealership.Thank you so much Mike and your team for helping out a passerby!!
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September 2023 by Lynda Wareham
I have purchased my last two vehicles at Montrose Ford and only use Montrose Ford to have them serviced. They provide excellent service. They are very friendly and knowledgeable. I purchase my tires at Montrose Ford as well. I won’t go anywhere else!
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September 2023 by Susan C PARCELLS
Great experience from Jim in parts, Mike in service and Erik in sales. Your team reminds me of my old Lexus dealership in Tucson. Best customer service ever!! So glad to have this team of professionals keeping me on the road!
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September 2023 by David Mullings
I was very satisfied with my oil change/tire rotation experience. The service took longer than at a third-party oil shop, but the thoroughness and specificity of the inspection, and the confidence of factory-trained work was worth it. The cost was very fair, as well, and the facilities top shelf.
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September 2023 by Jason Clarke
Absolutely terrible sales person I encountered at the dealership. Service has gone to hell. He had no interest in running numbers on the vehicle I was interested in and my trade-in. This is a large and important purchase and it may take longer than ten minutes for me to just drop all of my money on the table. The place was deserted on a rainy Wed morning, so honestly what else did you have to do than help me out and work just a little for a sale. So frustrating and can see why something like Carvana is the way to go.
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September 2023 by Sabrina Paphitis
Montrose Ford ROCKS!!! My husband and we’re traveling from VA and we had an issue with our F150 steering wheel in Moab, UT the dealership there couldn’t even look at our truck for 2 weeks, but said they thought it was a clock spring, but said it was safe to drive. We went to Grand Junction, CO to Firestone to have our tires rotated and balanced and front end alignment done. They noticed the steering wheel and told us we need to have it looked at immediately. We called the Grand Junction Ford dealership and they said they could look at it in 2 weeks. We explained that we were traveling and it was an emergency situation they said sorry. We had reservations to stay in Montrose CO. so we drove an hour there praying nothing would happen went directly to Montrose Ford where we meet Moy Fernandez aka our knight in shining armor. We explained our situation and he said if we brought it in the next morning and left it he would fit us in and have someone look at it. I was almost in tears that finally someone was willing to help us. Next day we took the truck in and within an hour or two they fixed it. The nut that held our steering wheel on had come loose and our steering wheel could have come off at any point. We are forever grateful to Moy and the team at Montrose Ford. ❤️❤️❤️
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September 2023 by Gary Shelton
My wife and I were on vacation from Texas. Our tow vehicle engine exploded and left us stranded in Gunnison. The truck will take a month or more to fix. We rented a car and drove to Montrose to look at vehicles. Billy Baxter and Guillermo Barba were exceptional. They both were very professional, but also very understanding and wished to help us as we looked at a replacement vehicle. Having to make an unplanned purchase is not easy. But Billy and Guillermo both took plenty of time to explain the features of the vehicles. They went out of their way to get a turnover ball bed hitched installed in less than 24 hours on the new vehicle. My wife and I were extremely grateful to find a proper tow vehicle and to cross paths with 2 exceptional individuals! Well done Monrose Ford!
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August 2023 by Rachel Gaines
Good experience. They worked with us on price and gave great test drives! Hopefully we won’t have any issues, but if we do, I hope the service we received as a buyer will be matched should we need to come back for any car services or fixes. Thanks, Marvin!
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July 2023 by Rhonda Gosser
We got a great Ford Ranger for a great price. Everyone was friendly, honest, and straightforward. I highly recommend going to see Erik E. and team at Montrose Ford if you want an easy, fair, and efficient experIence buying your next vehicle!
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July 2023 by Ted Andress
I had a complex issues when I took my car into Montrose Ford. The problem with the car required parts that were not in stock any I needed a car. Montrose Ford (Mike) called the rental car place and had a car reserved for me. After a couple of days for the repair, I came in to Montrose Ford and picked up the car. Mike was out so they gave me my car, and called a few days later to verify the cost of the repair. I have never seen such customer service and trust from a dealership!
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July 2023 by Mandy Norris-Snell
4th truck I’ve bought from Montrose Ford. They are always top notch and make the buying process painless and fun. Manny went above and beyond to help me order the perfect truck. Would recommend him and Montrose Ford to anyone!
