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January 2024 by Robert Roderick
They put me in my dream car which was really nice it was their grey Dodge Charger I love driving every minute of it they were very helpful with me while I needed a car
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November 2023 by Alicia Artz
Jimena Perez was absolutely wonderful and helped us get into an upgrade when I reserved a compact. She offered must see locations and went above and beyond for us. Enterprise is lucky to have her and it was a pleasure working with her after a long travel day.
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October 2023 by Alicia A.
Jimena Perez was absolutely wonderful and helped us get into an upgrade when I reserved a compact. She offered must see locations and went above and beyond for us. Enterprise is lucky to have her and it was a pleasure working with her after a long travel day.
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August 2023 by George Roberts
Great rate for people getting their car repaired. Thanks
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June 2023 by Scott L
I'll start with the good. The guy working the counter was great, very helpful, and courteous.Now for the bad. I called to see about rates for different vehicles and spoke with someone that was obviously in some far away country, very nice guy though. I told him I wanted a truck, he reserved me a truck for the next day. When I arrived at Enterprise and said I was there to pick up my truck the guy just chuckled a bit and said we rarely have trucks, but we have a Camry or a Malibu. The reservation and the car pick up sites are completely disconnected, the reservation guys will promise you anything, they have no idea what is actually available. Totally LAME. I cannot believe a company so messed up can still be in business.
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November 2022 by Cindy Ott
I've been trying for 2 weeks to find out why I can't be rented a car because of some owed amount from 2 years ago! Customer care doesn't deem it important to call me back. I call the number given and for about the 8th time I'm told they don't have all the information to help me clear this up! I'm going through the other person's insurance who already approved the rental so I can get my car fixed! The auto body is now waiting , but I need a rental first! I've always used Enterprise but am thinking NOT anymore!
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August 2022 by Bob Knipps
Service with a smile! Picked me up at the auto body shop and quickly got me thru the paperwork and on the road.
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August 2022 by Ryan Warren
Last month while on vacation or more like playing tour guide while my family was visiting I had an issue with my car and it needed to put it in the shop. I found a rental in Denver (where I live) and continued on my vacation. As we were driving to Durango I wasn't happy with the car I was given. Yes there were limited choices at the time of rental. So I called around to find a different vehicle and spoke with a young lady at this location and told her my request such as 4WD, navigation and interior room and my frustration with trying to find a vehicle. The regional manager Carlton called me back and I'll just say you sometimes wonder how people get into a certain position but not this gentleman. He called me back numerous times when he came across a vehicle to make sure it was to my liking and even came in on his day off to make sure the vehicle was going to be ready. There are a lack of vehicles EVERYWHERE. It's frustrating but that's not their fault that's corporate and lack of availability. Customer service was top notch. Thanks again!
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August 2022 by Edgar V
Jessica made the process extremely easy and straightforward, even did us a favor upgrading to a vehicle more suited to our needs. Amazing experience in Montrose thanks to her
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June 2022 by A F
They NEVER have 4 wheel drive vehicles. Which is not ideal for winter driving, and this is across all Enterprise rent centers.
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February 2022 by Joey Fillmore
NOT TRUST WORTHY!! Rented a 2021 4runner. Window cracked under 6in long so i brought it in that day to be filled a week later i call to make sure the crack was filled and an associate jeff told me it was successfully filled. 2 months later i received a bill from enterprise saying i owe them $700 for a windsheild. JEFF once again told me it was filled and to throw the bill away!! The company calls me leaving voice-mails about the $700 bill now. Definitely worth going somewhere else.
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February 2022 by April McGahhey
The team at this location gives the best customer service and will work with you to get you exactly the vehicle you need.
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December 2021 by Paul Gifford
The Enterprise team in Montrose is amazing! They do a great job making sure you get the car or truck you're looking for. Tough job for them to deal with both the airport and off-site location.
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September 2021 by Donald Herbert
I just had one of the best customer service experiences of my life at Enterprise Rent-A-Car on Industrial Drive in Montrose. Beyond Management and staff always being efficient, helpful and friendly, I was this time additionally met with Management materially assisting me with mistakes made by a third party. They took care of something that wasn't even their fault, without hesitation, and in a very friendly way. This was definitely one of those "above and beyond" experiences. Thank you!!
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September 2021 by La Angel
Carlton and his staff where so helpful in securing me a rental,they had a beautiful car waiting for me ,and made the process easy and fast.I would recommend them to anyone looking to rent a vehicle ??Lori Reviea
