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January 2024 by Emerson Arias cruz
We been buying parts from riverside truck and auto for couple years now were looking for some parts for a Toyota 4runner Riverside truck and auto was the only placed in Colorado that had it I will recommend them they always make it right for the customer. Happy new years?
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October 2023 by William M.
Jun. 9th at 10:58 a.m. I purchased a honda odyssey engine from riverside. Purchase amount was $462.76 I had previously called a couple times to check on the engine made sure it was a good engine and that it worked. I was told yes but they didnt have the keys to the van. Understandable they couldn't tell me miles so I asked for Vin number to check carfax for recent work possibly done to the engine. I get the engine home and put on engine stand. They also gave me a warranty covering the engine. Said I was too change a bunch of parts in the engine to make the warranty active. Before adding any brand new parts to an engine that may be bad. I do a leak down test to make sure the valves are closing and opening and should be. I have previously bought 2 other engines for this same vehicle and they ended up being bad also but the businesses refunded immediately no questions as I any business should. By adding parts to an engine makes it to where the parts aren't sometimes returnable. Alot of parts have stickers that say non refundable if package is opened. So without wasting money a leakdown test is required to make sure the engine is properly working. Amount the test I recorded down all cylinders are not in tolerance for leakdown testing. 40% is the most is allowed before engine is deemed not operational. My recording showed all cylinders have 70% or more. I have tried for over a month to get someone to call me back or even just talk to me and give me my next step. I've been told for a month and a half now I'll be getting called back. The manager himself has talked with me and also did not call me back when said he would. Even if it was to tell me he gotten to my claim or not. A phone call would be nice to be updated. Now they're telling me after a month that they need a video of the leakdown test. Which is no issue but I would have had this done a month ago had someone communicated with me. And today Monday, August 7. 2023. Been really patient. Here's my bbb credited review and I also left a Google review these people are just scam artist. Today they told me get lost I was denied my return. Today is Oct 25 2023. And after so long finally getting middle finger as they did to everybody else.
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September 2023 by Jesson Vasey
Had to take them to court to get a refund after being sold the wrong transmission. Highly recommend going somewhere else. Look at the better business bureau on this company. Very shady.
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July 2023 by the tra gh
This place is ran by some the grimmest and shady people I’ve ever interacted with take your business somewhere else
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July 2023 by Jim W
Buyer/seller beware!! This company has purchased vehicles from me in the past and I have bought parts from them, but no more! I allowed the owner to tow a vehicle from my yard taking his word he would bring back a check within a day or two, that was 3/17/23. 10+ phone calls and 8 texts to the owner later (I counted them) offering to pick up the check if he didn't have time to drop it off, and I am still waiting for my money!!! The owner doesn't respond to my calls or texts and the office, get this, tells me they have nothing to do with it and to call the owner! I even offered to pick up the vehicle and forget the whole thing, to which the office responded they wouldn't allow me access to it without the owner's permission, and the owner has yet to respond to my request since 6/19/2023. Bad business all the way around, sorry I trusted them, lesson learned!!!
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June 2023 by Rick A
Good customer service excellent part for being 45 years old very pleased
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May 2023 by junkyard keith
Drove 6 hours one way to buy a transmission, was told it was good and that it was the same one I had. Wiring harness was the wrong one had to pay 15.00 for them to send me the one that was on the old transmission. Got it only to find out the transmission only have 1st 2nd and reverse. They refuse to honor their warranty to the point the guy that "handles" the warranty hung up on me while I was asking a question. He told me to reread my warranty and not call again, then hung up. Will never do business with them again!
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May 2023 by John M.
This will be the third time I've come up here from South denver. I guess I'm just a glutton for punishment. All three times, been told on the phone, or on facebook, " parts are available for that vehicle ". Drive 80 miles to get up here, and then they tell me face to face, "We don't have those parts, or we don't sell those parts here." Well, at least now I have them recorded in my phone book as being crooked. Now I don't have to worry about coming up here off of false Facebook advertisements, that they refuse to put their business name on.
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May 2023 by Traivis a
Really polite, great price on items, super helpful. Recommend buying parts from these people.
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April 2023 by Richard Dumler
Absolutely terrible service would give zero stars if I could I bought a transmission from the that had a “365 day warranty” I got the transmission and took the pan off to find lots of internal damage they then proceeded to ask me if I had damaged it and said they would give me back my BLOWN core transmission to try to take parts of it to make the one they gave me work! I said I had no intent of putting old and used parts on to another old and used trans that was supposedly A grade status. I asked for a refund and they said no and voided my warranty because they said in my contract they could just void it at their discretion and didn’t have to have a reason. I am now out nearly $1k dollars and they have ducked my calls with no call back. Absolutely terrible business DO NOT GIVE THEM YOUR HARD EARNED MONEY THEY ARE THEIVES
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April 2023 by Bernasantos Battelo
This place is a joke we got a Tahoe door from there and we asked numerous times if it was the right door and they said yes we got home and it wasn't the right door we tried to call them and they told us since we left that they can't do nothing about it so it's our door now I don't ever recommend going to this place there a joke
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April 2023 by Sergio Trejo
Worst place not even one star bought a motor with a broken timing change cover when took the cover off to change the timing chain just like the said to do for there warranty found out it was also broken on the inside when back and they did everything the can so they don’t give me the money back not even try to help me to get another motor worst place ever don’t even go with there own warranty
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March 2023 by Shelly Myers
First class, nice people, easy to deal with. Fair prices. Huge selection of parts.
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March 2023 by Claire Cottrill
Anything you need they'll do there best to find you at a good rate. Friendly staff. Thank you guys
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March 2023 by Stacy Woods
Riverside towing was there when I needed them and had the best attitude when helping me out
