-
March 2025 by taylor huyett
This store couldn't be any more useless for customer support. Roberto Jimenez is as incompetent as they come. They expect us to have an outage for nearly a week before they can send a tech out and be happy about it. Their fiber optic fast speed internet is a joke. They have frequent outages and piss poor customer service. Avoid Xfinity internet at all costs.
-
March 2025 by Thomas King
I walked in ready to disconnect but Roberto changed my complete outlook on staying with Xfinity for all the extra features and benefits of being able to deal with Comcast at his store. He got my equipment working and showed me the savings of switching to Xfinity Mobile . This gentleman is a HUGE asset to Comcast , very nice and incredibly professional
-
February 2025 by Angel Heredia
POS service, Got xfinity back in December and since then its been nothing but problems, technicians have come out and replaced modem twice, internet drops about every 30 minutes and then it just doesnt work at all. Been without internet for about 3 weeks now and customer service through that stupid AI assistance is horrible. We thought Xfinity was going to be the best Internet but was worse than our old provider.
-
February 2025 by Deb Winger
Joel and Roberto are great!!
-
February 2025 by John Masslich
Joel and Roberto are the best they switched me over to xfinity mobile and im saving $80/month THANK YOU BOTH
-
February 2025 by alondra araujo
shitty service, havent had wifi for over 3 weeks and whoever supposed to come fix it did a no show, TDS was better!!
-
February 2025 by Jaylene Perez
I had been having a really difficult time with the representatives on the 1-800 number which were no help at all. I went into the store and Billy and Nathan did an amazing job at navigating through the situations and finding solutions. They are very professional and were so much help! Thank you Billy and Nathan!
-
February 2025 by William Zoller
Roberto Jimenez has helped me with technical issues with my phone and tv over the past two months. Very focused, helpful, productive each time! Very Professional! Thank you Roberto!
-
February 2025 by Dave Maurer
Roberto was awesome helping me getting my Samsung phone working. Some apps where not working and he was great trying different things to get it up to speed. Great job Roberto. They were all very friendly in the storee too.
-
February 2025 by Rebecca
Roberto and Billy are awesome A+
-
February 2025 by Carl Hartman
Came into the store Billy and Roberto got us switched over to Xfinity Mobile and we're saving a lot of money now thanks guys
-
February 2025 by Roger Chilson
Gor gelled by Roberto. Help me fix my phone. It was somehow got turned off on silence and we couldn't figure it out and he turned it back on and everything works great. Thank you
-
February 2025 by Fernando Ibarra
I find it best to do a walk in. The customer service reps have always been very helpful and have always assisted in clearing up any issue that I have.
-
February 2025 by Bob Miller
Roberto A+
-
February 2025 by Kathleen Ensz
Theresa and Roberto give A+ 5 star service, thank you!
