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February 2024 by Manuel Rodriguez
Great Walmart!
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February 2024 by Sara Whiteside
Curbside pickup is really great
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January 2024 by Nicole Lauck
Typical WalmartBut for once as busy as it was on a Sunday afternoon checkout lines were short.
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December 2023 by M B.
I gave a lesser rating earlier because I do have some legitimate complaints. Most of my complaints were heard and most of the time I was satisfied overall. However, I read some reviews after leaving mine and they were horrid. They really don't deserve those bad reviews. Any I had a complaint about the payment app a person stayed on the phone with me until it was fixed. Once I received a totally wrong order. I was told to keep it and I reordered. Gave most of groceries to my neighbors except the water. I've had one order not delivered but reordered and received next day. That one I even called the driver and was sent to vm. Someone arrived with the delivery person next day with a really attitude who gave me a mean look. Was he the person delivering the day before who didn't? Maybe? Only reason I can think of to be hostile unless he didn't like my skin color. That's the only time I've been treated that way by a delivery person regardless of their color. They're either always friendly and respectful, or they ring my bell and are gone before I get there. I've found nearly all Wal Mart employees at the 2 Loveland stores to be pleasant and helpful. Any time I have a problem I go to customer service in the app. First its the vr assistants which I hate but if you persist with tapping it's something else, you will get a live person on there and if they can't help you, you will get a phone usually within 5 minutes or less. They are always courteous even when I've been irate, but I usually warn them before I start that I'm upset and if I get angry, it's not their fault. I know they aren't the person causing the problem. Sometimes it's even me. Give them a break people. Most of them are doing the best they can at jobs that are thankless most of the time for a wage that will never get them out of the poverty level. That's not always true. Some will steal or leave your groceries maybe on the moon just for a kick. I've encountered at least a dozen or more, male and female, and only one person was rude, actually many more than that. I almost always rate them an excellent, but can't always tip them, but do if possible unless there was something wrong.
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November 2023 by Michael Miller Sr.
Do you have great prices in most products but some of the customer service there is not the greatest I've tried to return a bottle of Alfredo sauce because it was no good I bought two of them tried to return one and they would not do it because I didn't have the receipt even though they offer the ability to text or receipt instead of print and because that card was canceled that I purchased it on I had no choice but to either take it or leave it so I just gave it to him cuz it was not that good
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November 2023 by Derrell Haith
Got up super early to go buy some new mtg that released today, only to be told by the super nice register lady that they had been told by reps or higher ups not to sell this product so they could re price it? The market price is set. Pretty upset wasting my time coming up here this morning I'll take my bussiness to target. You only get one star because the register lady was super nice.
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November 2023 by Polly Sholl
Still have real humans at the checkouts and very kind and understanding! Love this store always clean and I could get in and out in just a few minutes! They had the items I was after big plus because most of the time they are out at other locations! Not ready for all the Christmas items put up already but it is retail world we live in now! Worth driving a little extra to go to this store!
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November 2023 by Kelly H.
Desiree in electronics was fantastic! She helped me pick out a new phone and spent hours getting my service up and running. The next day, she helped me understand more about my phone. She went way above and beyond, always calm and reassuring. Desiree was extremely knowledgeable, kind and patient with my ignorance!
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November 2023 by Louis Brugger
The worst walmart I've ever shopped at. Always running out of stuff often for weeks at a time, and terrible selection. I may need to start going out of my way to hit a walmart that at least stocks their shelves. I'm tired of leaving here having to plan another trip to a different store to get what I need. I've been coming here over a year, and I'm never able to complete my list in one trip.
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October 2023 by E S.
The real rating is ZERO stars. In unfortunate situations where I need same-day delivery, I have ordered from this location (Denver Ave in Loveland). I literally have NEVER had a complete order arrive. They either 1) claim they're out of something (funny, my friend has then gone into the same store an hour later and items are indeed in stock), 2) send wrong quantities of things (too few), 3) broken or partially open items, and 4) EXPIRED items (my "fave"....NOT). When you order delivery, unfortunately you cannot pick the store, even though you may be equidistant to multiple stores. So, today, I was in a bind (without a car and other issues) and ordered a small order. 2 of the items (totaling less than $10) were expired (one was two MONTHS past expiry and the other was FIVE MONTHS past expiry). I went to chat in the app (they've at least in the past been reasonable, even though I was needing items that were missing or damaged for something that night). Today, they are saying I MUST bring these 2 expired food items to that store. UM, WHAT? You deliver me an order where I pay bag fee (no choices), delivery fee, and tip, and YOU neglected to 1) rotate stock and/or 2) check the expiry dates prior to checkout and you want ME to drive the things there and stand in customer service line. You people are out of your ever-loving minds. WORST....STORE....EVER.
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October 2023 by Kerry
I’m not sure what’s going on with the older blonde woman working self-checkout, but she was incredibly rude, hovering over me, telling me I only have a few seconds to rate my experience at Walmart (1-5 stars). Ummm…how about trying to be pleasant like I was to you, rather than invading my personal space.
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September 2023 by Mike S
This is the land of confusion.No shopping bags of any kind for your purchases.The people we're proud to not have plastic bags..If the same idiots who banned the plastic bags, could get their people to not be pieces of human littering garbage, the rest of the responsible world would have plastic bags..the liberal idiot at the checkout with his Bernie pins was quiet irritating..
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September 2023 by Robert Villano
Cashier was very self righteous because I’m not from here and asked if they had any bags to bag my items. She proceeded to inform me that they no longer carry plastic bags and I better get used to it because they will be illegal in all states by the end of the year. But they do have reusable bags, made of plastic I remind you, that I could purchase.? I told her no thank you that I will go buy garbage bags. Then, when I came back to the register, she proceeded at that point to inform another cashier how she was offended by my use of plastic bags. But I was still not rude to her and I thought to myself what little use it does to remove grocery bags with 99% of the store items in the store has an uses plastic. Sounds like a money making scheme to me.??
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September 2023 by Chris Hardesty
Feeling guilty even coming to Walmart. I Ended up here for cough medicine and some soup. Self checkout and no bags… don’t be like me do your shopping anywhere but here, place is a joke. They actually refused to give me a bag that she was holding. Absolutely pathetic good thing technology is going to take your job because they are terrible at customer service.
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September 2023 by Joshua Criss
I was pleasantly surprised by my experience today! ALL of the employees I spoke to today were courteous and gracious. My check out was wonderful with Momma Deb. Give this loving lady a raise! I haven't been here in 8 months but I now WILL return in the future.