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September 2023 by Blake Shepherd
Been going to this location for years. Never had a problem until this new manager lady showed up a few months ago. She hassles me about getting propane. Not only does she hassle me about the upcoming expiration date (in two years) but she also hassles me about loading the propane into the back of my Toyota truck while literally standing there doing nothing while I strap it down (in an upright position). Been doing it the same way for years and taking it up to Storm Mountain.The tipping edge was yesterday. After hassling me about the propane I elected to pay inside as I had some other items I needed to buy. She gives me a printout for the propane. I go inside and grab a few items and then proceed to the register. She hassles me AGAIN about the receipt saying it wasn't the one she gave me.Its no longer worth it to save a few pennies on propane at TS. There are plenty of other places to get propane and the other items I regularly purchase.I plan to pop into the store a few times just to see if that lady is still working there. If she is, I'm NOT doing any more business with TS.
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September 2023 by Eli Scott
Went in the store to buy a chicken coop. They have it in stock but wouldn’t sell it to me because it was raining outside. The person said it was company policy that they couldn’t sell it to me because of a safety issue. The coop was located in their outdoor barn. I offered to come back in an hour after the rain was done and she said she would have to make sure lightning wasn’t with 10 miles and she told me to come back tomorrow. I could tell that she didn’t want to make the sale today. I called the Fort Collins location and they said they would sell me one in the rain and never heard of that policy. Unfortunately they didn’t have the coop in stock at that store. Not a great customer experience. Normally this is a great store and everyone is great, not today…
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September 2023 by Wesley Thompson
Bought a riding lawn mower from them. They refused to hold it for me, but I couldn't buy it online either because it wasn't in their system. I called the corporate number and bought it over the phone. The person on the corporate line told me I could have just put it on hold for 24hr until I was able to get a trailer. I told her they wouldn't let me - she said they should because it is company policy. I went to rent a trailer and I called the store for the exact measurements of the packaging to ensure the mower fit in the trailer available. I was told there is only one person with a tape measure in the store at Fri/3pm and it took 40 min to get the measurements. After we got the trailer loaded, they wanted me to pull out without strapping the mower to the trailer so they could go back inside. The assistant was very annoyed I refused to move the car until I got at least one strap holding the new mower down.
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July 2023 by Jen Baas
Long wait in line, staff had difficulty locating item in farm book, minimal selection of horse feeds. Plenty of better options out there.
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July 2023 by Sheryl King-Lile
Always great service and loading help when I need it. Thks for your service
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January 2023 by Brian Loeb
Attempted to pick up and online order 19JAN, i was told by the clerk Daniel to comeback at a later time because the outside storage area is locked 30minets prior to closing. After leaving i realized it was 7:25PM. I went back into the store and Daniel told me by the store clock it was Exactly 7:30PM. The employees apparently closed early. When asking manager’s info Daniel said he could not give it out. Frustrating to drive with 5$ a gallon diesel to be turned away when the store hours run until 8:00PM. I will be canceling the order and doing business elsewhere. I needed this item prior to an inbound winter storm for animal safety.
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January 2023 by John G
Went in on a humbug and walked around just doing some prelim research on the price of poultry feeds.Looks like a 30-40% increase since Brandon was installed to push inflation to the Moon and cripple the working class.Well laid out store, clean and neat with very helpful staff. Got asked if I needed any help while looking around, got asked how my day was going at the register, no hassles and I even found empty egg cartons for .80 a pop so I can buy local eggs at a discount. Will be back to see the fluffball baby chooks when they are in season.
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January 2023 by Cheryl Puckett
The staff is always respectful and helpful!They always offer to help load the shavings I buy for the horse stalls ?
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October 2022 by Tyler Wellman
Top marks for great propane refill service. Way cheaper than blue rhino! Pretty nice store too.
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September 2022 by Scott Berning
Items on website but not in store. Not even anything close. Bummer.
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September 2022 by L F
Helpful staff , and easy to find items. Has a small clothing department, but a great farm store!! Propane is very reasonably priced!
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September 2022 by A. Ross
I went to fill up my LP propane tank and it was fast and the clerk profesional.
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August 2022 by John B
Only store around that had the Purina dog food that I wanted. Big selection of Purina foods. Friendly service. Good prices.
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August 2022 by James Hutchens
A farm supply store that has a little bit of everything. If a big box store doesn't have what you need, check with them, they might have it.
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July 2022 by Larry Fiffe
I was looking for a pair of dress cowboy boots, looking at all of the different "online" boot sellers and not finding anything, until I remembered that good western wear is usually found at farm and ranch suppliers. When I went to Tractor Supply Company's website, bingo I found not only the boots I wanted, but more apparel that I wanted to buy. I ordered the boots and had them ship to store. When they arrived and I went to pick them up, and It took all of five minutes! Very impressed, I will continue shopping with TSC first, before all the other western wear websites!