-
January 2024 by Josh Mabry
Great products!! I have skid plates and a bedrack and have had zero issues! E-mails are answered promptly, not sure why other people have had some problems on the reviews. Everything is packed well and shipped when it says it will. Some products are in stock and some they have to make with leadtimes which they clearly show on their sites, if people had common sense they would see that. Other companies need to take note on how to pack stuff etc, I will continue to order stuff from here for my ride! Thanks!
-
January 2024 by woody martinez
Poor customer service and a bad product, unsafe due to incorrect install kit.
-
January 2024 by SanJuanita Martinez
My husband purchased a skid plate for his truck, nothing has gone right with the parts. Ive placed multiple calls but still not able to get the correct installation kit, terrible experience with this company. A few hundred dollars, most likely going to scrap the metal. His words, do not trust the tag or products sold. Reviews have similar issues.
-
January 2024 by Rene Martinez
This has been a terrible experience, ordered the skid plate in mid December, wrong parts were sent, they shipped the wrong parts the second time, third time still haven’t received. they do not respond to emails or phone calls, stuck with a few hundred dollars in accessories that do not fit my truck. can’t return, what a way to run a business. still trying to get some answers.
-
January 2024 by Mark Jaynes
It is hard to imagine this product (2021 Tundra Skid Plate steel version) being any better. It is hugely better, than the stock Tundra skid plate. The stock Tundra skid plate was destroyed almost to the point I couldn't get it off. And all I did was drive down a forest service road and my wheels went down in a rut and I powered out of the rut, and I heard something hit the bottom. This RCI skid plate is unbelievably thick and strong (steel one). I cant imagine ever even denting it its so thick. Plus a door to change the oil filter! Buy it, you wont be disappointed. It is half the cost of the Toyota aluminum TRD skid plate, and this is even stronger than the Toyota $750 TRD one I believe. And all the holes lined up PERFECTLY. Just bolt it on.
-
January 2024 by Will P. Alarid
I had a great experience buying from RCI. The skid plates for my GX are very high quality, good price, with excellent fit and powder coating.Email responses were immediate and thorough
-
January 2024 by J M
Aesthetically they look nice on my 23’ Tacoma, I can’t speak on the durability yet.But I will say for an American company they have worse instructions than Chinese companies do… would it kill you to put up a couple videos on how to install the parts that you sell or provide pictures in your instructions at least. Seriously!
-
December 2023 by Eugene Kotov
I experienced a 5 stars customer service, big thanks to Scott! This is the only company I was able to find who makes a reliable skids set for Ford Expeditions. All my questions were answered quickly and a minor logistic hiccup solved immediately.At a quick glance they look pretty decent (10ga steel + powder coat). Soon I'm installing my skid plates and will see how durable they are.A special thanks for quick shipping to Canada which something is not every US-based offroad shop offered.
-
December 2023 by Jonathan Levitt
Had some questions about ordering rock sliders for my Tacoma and Scott was a pleasure to work with. Not only did he respond quickly, but professionally and thoroughly. Walked me through all my concerns. I even got an email that my sliders shipped just a few hours after ordering. Outstanding customer service. Would definitely order from them again in the future!
-
December 2023 by Daniel Bowman
My recent experience with RCI Offroad was wonderful! The sales person that took my order was very helpful and answered all of my questions. My rock sliders were ready earlier than I was promised which was a pleasant surprise. I opted for pick-up at the RCI factory as I live south of Denver and wanted to see what their factory looked like. It's very impressive and super clean. A RCI team member helped load my sliders in the back of my 4Runner for me. The product was well packed and when I opened to cartons, the product was not damaged in any way. Having been in the metal fabrication business off and on for nearly 30 years, I can say with certainty that I know higher quality work when I see it and the rock sliders RCI made for me were exceptionally well made and beautifully powder coated. The installation took several hours as we first had to remove the 4Runner's XREAS system to make way for the sliders. Once we began the actual slider installation, we finished in a timely manner and the sliders fit perfectly. I am happily giving RCI Offroad the 5 star rating they earned. I will certainly purchase from them in the future!
-
November 2023 by J. Scott Strachan
I reached out to RCI for a bit of a one off order, fingers crossed they would help me with what I was looking for.The first individual (apologies for not recalling your name) was so helpful I was blown away. However when I received order it was not what was expected. In calling them to clarify and see how to replace what I was sent, Scott, identified the proper part and said he would ship it out immediately. And sincerelyAPOLOGIZED.There is an excellent chance I was the one who errored. But no matter, Scott slammed through and FedEx'd the new order, and get this; no charge, no request for the wrong part to be returned (though I did so anyway), no shipping charges - he asked for nothing.I was, and remain absolutely astonished at the laser focus RCI has on building quality products and keeping customers happy.Whatever the next mod is, and there is always a next mod, the order will be placed through RCI. They have gone above and beyond in earning my business.RCI truly puts the 'service' back into customer service. You guys are exemplary!
-
November 2023 by Keith Swanson
Super fast shipping! Fit perfectly. No issues. Thank you for everything!
-
November 2023 by Heidi Shank
Nothing EVER seems to go right when my husband buys new parts for his trucks - this was NOT the case with RCI Off Road! He bought a full skid plate for his F-150 Tremor and he said the install was so easy - No yelling (read - cursing) in the yard. Thank you RCI for a great product and a stress-free day.
-
October 2023 by Jacob Reist
I bought a full aluminum skid plate package for a 2019 F150. The plates themselves look good, but the experience has been a huge headache.My kit did not include the backing plate for the transmission plate, and customer service would not answer their phone or return my calls. Eventually I got ahold of them through email, and they did help me resolve the issue.Today I went to do an oil change, and the two 5mm allen bolts that secured the access to the drain plug were ridiculously over-torqued. One of them snapped loose with upwards of 15 ft-lbs of torque, and the other rounded off at about 18 ft-lbs (after taking off the plate and applying PB blaster to the back side). I don't know why these bolts would ever be torqued to this extreme. It seems ridiculous. Now I'll be spending my day trying to bore it out after spending $1000 on this kit. Not cool.Make sure you test the tightness of your drain plug access before you mount the plate.
-
October 2023 by Trey Campagna
I’ve got to say, I’m really impressed. I ordered my fuel tank skid plate Sunday night and I was installing it Wednesday evening. The skid plate came with oem tank straps which I was very happy with. The skid plate bolted right on and was a breeze to install. I’m very satisfied with my purchase and with the delivery.
