O'Reilly Auto Parts store #3019 in Loveland, Colorado, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is known for resurfacing brake rotors and drums, and provides a free Loaner Tool program for one-time use tools, with a refundable deposit. The staff, including parts professionals and store managers, are generally friendly, helpful, and engaging, creating a welcoming environment for customers. Many customers appreciate the staff’s willingness to go above and beyond—offering advice, troubleshooting, and even lending tools for free, often making the experience feel more like visiting family than a typical store visit. Customers have praised the store for its excellent customer service, with staff members being professional, cheerful, and dedicated to helping find solutions when other stores fall short. However, some experiences have been mixed; a few customers noted instances of poor communication or rudeness from certain employees. Overall, the store is viewed as a trustworthy place to get auto parts and assistance, with staff who genuinely seem to care about their customers’ needs. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable choice for auto repair needs.
I don't know why I bother going other places except that sometimes they're on a better side of the road The guys at O'Reilly's always go above and beyond to help me get the right parts and never sell me anything I don't need. Shout out to Calvin who is my hero for the day!
February 2025
I was stuck in a bad situation with a shot alternator, my car shut down. Aimee came out and charged my battery so I could reach the repair shop. I saved God knows on a towing fee for a trip 4 mins down the road. Thank you, Aimee.
December 2024
Always great counter personnel. Had what I needed and was in and out under 15 min.
