-
March 2024 by Paul Severance
If anyone in the NOCO area needs good tax professionals, the group of people at Liberty Tax on West Eisenhower in Loveland are absolutely great!!Went to them back to back years and they helped me out of a couple self-inflicted situations that have put me at ease.Can’t recommend them more!!
-
February 2024 by Dorothy McAdams
Very prompt and professional. Getting taxes done was painless.
-
February 2024 by Ryan K
Great help with taxes!
-
February 2024 by Nathan Everett
I had a good experience at Liberty Tax Loveland. They saved information from last year and made the process easy
-
February 2024 by dan kindler
These people are helpful, professional and care about their clients. I have been going to this branch for several years…?
-
February 2023 by Ashley sena
Staff is very nice and sweet. Have been doing my taxes there forever in love the way they do it. Thank you guys keep up the good work.
-
February 2023 by casey bender
I have been going to liberty tax for 10 years. They always do a great job.
-
February 2023 by Juan Fernandez
Honestly came here the past years and honestly do a great job with the taxes and this year I have a legal dispute they helped me manage that to where I'm okay and clear of trouble you guys are far out and deserve my applause I truly appreciate ya'lls help be coming in for the years to come
-
February 2023 by Jennifer Cade
I have been coming here for years, and they are the best! They are always so fast and thorough, and they always do their best!
-
October 2022 by Stephanie Bradley
This business is incredible! They go above and beyond to help people who are late filing taxes!!! Can't recommend them enough!!!! Wow. So thankful for their help.
-
May 2022 by Sandy
Very detailed and in depth coverage of all our paperwork for taxes. Have a business and they covered and explained every last entry. Pleasantly surprised.
-
February 2022 by C S
This is the second time I have used Liberty Tax in Loveland. Having done it online by myself previously, it has been awesome to have knowledgeable people file my taxes instead. I can talk to real human beings if I have questions! It has been so much less frustrating. Thank you!
-
February 2022 by Rad Pen
Llewellyn was fantastic. Answered all our questions and addressed our concerns. Very timely and went out of her way to help us. Thank You very much !
-
February 2022 by Mark Arellano
Absolutely do not recommend. I went to file with them last year and decided not too and went with turbo tax because they were cheaper. Well there employe Llewellyn ( an older lady) called me and asked if I was ready to process my taxes. I explained to her that I didn’t want to go through them because I didn’t want to pay a $200 fee and that turbo was only charging me $60 and that i had already filled with turbo. She then becomes hysterical and says “ it’s because you don’t like us and because you can’t be patient and you don’t like me” to which i responded it has nothing to do with that and then she hung up on me. So I called back and explained that I just got hung up on and that the employe who was extremely rude. Well it turned out it was Llewellyn again who I was talking to again. She once more accused me of not filling because I didn’t like them and hung up on me again. So then not even a minute latter my phone blows up with her calling me and I answer and she ( Llewellyn ) says “ I’m sorry did you say you wanted me to shred your W-2s? To which I said no!!! She the. Hung up on again. So I called back and said I want my W-2s back and the se said “ ok I’m going to shred them” and then she hung up. So I called Loveland Police and told them what was going on and they said they would call her and then call me back. Once they called me back they said after talking to her she told them that she never said any of that. So the police and both chuckled and said well I didn’t just call for shits and giggles. Well then fast forward to today, my wife and I were going to meet with them at 4pm and I had called at 1:40Pm ahead of time to make sure the whole situation wouldn’t happen again. When I called a woman answered and I right away asked for a manager or some one higher up. The woman asked me if it was for a complaint. I informed her that yes it was for a complaint as well as reassurance that what I went through last year wouldn’t happen again. So o explained to her what happened last year and she said “ ok I’m going to cancel your 4:00pm appointment” I said NO I don’t want my appointment canceled I just want a different person. Shen the. Said “ ok hold on” and the. She hung up on me. So I called back and a guy name Herb or Erb? Answered and I explained what was going on and all he kept saying is “ yup I’m canceling it there’s nothing I can do “ so again I kept say NO NO NO!! I didn’t ask for that. I asked for a manager or corporate number which her ignored. I then called corporate and made an official complaint and they told me that their behavior is shocking and completely unacceptable and would be getting to the bottom of it. So then the Llewellyn woman who originally stated all of this txts my wife and said she cancelled our appointment. So my wife calls and speaks with Llewellyn and Llewellyn tell my wife that she never threatened to shred my W-2s and that she never spoke with the police and that I’m lying and that I’m not welcome to step foot on their property. I called the police and no have to wait for an Officer stand by to get my W-2s.. when my wife called back she told them they can either give me my W-2s or have the police there. They told her they right away got an email from corporate demanding them to hand over my W-2s ( over night them) to which they finally told I was welcome to come grab them. So my wife told them if they would apologize for the mistreatment and unprofessionalism I wouldn’t pursue further actions with corporate. They still haven’t apologized.. so save yourself money and a headache and don’t file with this office!!!!
-
April 2021 by Jessica Wicker
Tried to get our taxes done here. I don't suggest going here unless you have a lot of time on your hands.
