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March 2024 by Igor Richmond
The people in HR block are nice. Over the years (about 5 years now) I've had a mix of reps, most were very competent and professional. Majority of the years I was asked open ended questions to make sure the tax return was accurate and I got all the deductions listed. Minus star is for the pricing, which is transparent enough, but I think it's still too high and those couple of years where my reps were bad.
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March 2024 by Martin Dahl
Chelsea B. is an all star! Through H&R's terrible automated phone system, my tax appointment wasn't showing on the date I had changed it to. From her cubicle, Chelsea heard me trying (unsuccessfully) to get the problem rectified at the front desk. She then took me back and computed my taxes right away! I was out the door in 30min completely finished with my tax filings for this year. Yea Chelsea! Boo H&R Block and their dysfunctional robots!
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March 2024 by Emily Wang
Kent Rooney is efficient and professional, saved me tons of money. Highly recommend him!
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March 2024 by M. Jones
I would give this location a 0 but the stars don't go that low. The last 2 years we went here it was a miserable experience. The "professionals" at this location are beyond horrible and extremely unprofessional.Do not go to the Denver Ave store!
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February 2024 by Greg Scott
The experience I just had is probably not the one HR Block would hope to have for a new potential customer. I attempted a walk in appt which wasn't available, no big deal. But I felt very dismissed by the woman associate when I was trying to explain I would need help this year filling in person as I had a few things change in my life but all she wanted to do was push me to online filing which I mentioned I wasn't interested.
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February 2024 by Rachel Collins
They are friendly and I never have to worry with H&R block.
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January 2024 by Todd Spence
Did a horrible job horrible they don't know what they are doing
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August 2023 by Russell Guyton
Talented tax professionals who did the heavy lifting (tax forms smart) for a difficult filling year I had. Good Job H&R Block!
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May 2023 by Josh Absalom
HR blocked failed to file my taxes after being dropped off well before tax day. Then claimed I never dropped them off. I called 5 minutes later and a different person found them. Then proceeded to file my taxes incorrectly. I had to go to another office just to get someone competent to do my taxes. Even then I wasn't offered any reimbursement for their mess up. They didnt offer to cover the penalty by the IRS that THEY caused. Do not get your taxes done by these people. They did the same thing to my fiance last year. Go else where. Your money will be well spent at another company.
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April 2023 by shana kelly
If I could give a zero I would. We paid well over 400 for them to do our taxes. Not only did they enter our bank account info wrong they submitted our taxes after being correct to an address we had over 12 years ago. Now we have to wait 15 weeks for the tracking and being resenting from the IRS. Thanks H&R block for ruining my families vacation
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April 2023 by Kellie H
They reschedule your appointment without you agreeing to it, and the 80 dollar appointment advertising is a LIE. They charged my grandma 235 dollars for the appt. I cancelled ours due to their lies and rescheduling us without our permission.
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March 2023 by Linda Medley
Ready to begin appointment on time. Knew business andalso sought answers to my questions regarding sale of home in 2022. Looked up the needed info on house. A very competent agent.
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March 2023 by Nicole V
Margo helped me and I was surprised by how much I owed so I got a second opinion through TurboTax. Turns out I would have owned the same, maybe even less through H&R Block. Thank you for your time Margo!
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March 2023 by Gregg White
H&R Block have been very efficient for the last 4 years we have filed via them.
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February 2023 by Tanya S
Margo in the Loveland office was extremely knowledgeable. She went out of her way to help me. She kept me updated through the entire process. Thank you!