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May 2023 by Katrina Kellogg
Bianca does a great job! Very professional! Kind !! She deserves a raise ! If u have a good employee make sure u take care of them ?? ?
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May 2023 by Ronda Evans
Bianca was very kind and professional and considerate of all the questions I had to ask her never once rushed me through she was very thorough I really appreciate that customer service
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May 2023 by Mike Suit
Bianca was wonderful to work with today assisting me with my storage questions and needs. Thank you Bianca for making this such a pleasant conversation and experience!
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April 2023 by Jane Volk
The price of storage is gone up a lot in the three years that I've had it it is so hard to afford storage anymore but the lady I talked to today was very nice and helpful
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April 2023 by Kathy Oehler
I have always enjoyed excellent customer service from the people at Loveland self storage and reccomend them to friends.
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April 2023 by Kayla Schultz
Giving 1 star because I got locked inside because I was a few minutes late trying to leave past closing. So I called the after hours service twice to let them know I was locked in and all they could do was take a message and submit it to the management. Of course management didn't respond so I had to leave my vehicle and get out from in between the fences and will be back to get my car in the morning. What kind of outdated system is being used that won't allow exits after access hours? Get it updated and try to actually respond to your emergency notifications!EDIT!4 stars!Bianca contacted me the next morning to apologize and assure me that the after hours call service will have emergency access codes accessible so this won't happen again! She also made it right by giving me a direct line to call if I need any assistance and a little discount off my rent this coming month. Thanks B! That helps!
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April 2023 by Ireshea Smith
I went to rent a storage here and found out it wouldn't open at all. I had to call back several times within a matter of days for them to finally send someone out even though they kept telling me that someone would be out to to fix. Only to have the storage not open still. I spoke with the lady named Carrie telling her I wanna speak with her manger only to be told "Her system doesn't allow them to transfer to the manager and that I will receive a call back." Never got that call its been over a week now and still no call or my money back this is ridiculous and I don't recommend!
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February 2023 by Stephen Stacey
Great facility, price is right, units easy to access and super helpful call center staff. Great service guys
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February 2023 by DTEMP01
Great value for location. Management is easy to get into contact with.
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February 2023 by Jerrilyn dela Torre
Great facility, in good location and it's also affordable.
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February 2023 by Kaila Lynch
I received great service, my move in was hassle free and my 10x 20 unit was really good value for money. Thank you Loveland self storage.
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February 2023 by Caitlyn McCosh
great facility, helpful staff, clean and secure. best self storage
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January 2023 by Mary Kincannon
After reporting twice to weekend call service last night which met with negative results, I spoke to Bianca this morning and advised her my storage unit would not latch shut for me to lock. She immediately notified mgmt who state they would check it out. Bianca kept me in the loop and although the latch was not able to be repaired today I did finally manage to latch it closed today and put my lock on the door. Bianca was professional and courteous and handled my issue in a timely fashion. She informs me that management will contact me Monday to set up an appt for maintenance to meet me to repair my door latch. Thank you Bianca for your service in this matter.
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January 2023 by Merlinda Grimaldo
Not very happy right now I gave these people a good review and they have put a lock on my unit when I am only 11 days past due and they refused to go and take the lock off they told me they've been going to go do it for over 4 days and still have not done it really frustrated need to get into my stuff need to get important documentation for my job very not happy
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January 2023 by Paul Perinoni
Good location. Clean, safe and great customer service. I would recommend if you every need storage.
