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May 2024 by Catherine Cervantes
I'm just going to name drop Carter here. I have been looking to switch to a different auto insurance after being with mine for almost 14 years. I happened upon Carter and I am so happy that I did. Carter has consistently been understanding, professional and empathetic throughout our interactions. Informative and accommodating. He has provided stellar service at State Farm and has made the experience exceptional. Despite not yet being a customer, Carter has gone above and beyond to ensure I am well informed and supported, prioritizing my best interests every step of the way. Despite my partner and I encountering a challenge that prevented us from switching, Carter remained there for us. In such a demanding industry, Carters commitment to customer service truly shines and he deserves recognition.
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February 2024 by maria nunez
Doug is the best insurance agent I have ever done business with. He is always so prompt and thorough in his responses to any/all inquiries and his customer service is unmatched. Doug is always looking for ways to help depending on your needs and always offers at least 2 options for you to consider. He is also kind and patient. I am so glad I made the switch to his agency last year!
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January 2024 by David Breault
Leslie is the best !!!
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January 2024 by Bill Lampe
Good place to get insurance, nice people easy to get along with.
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November 2023 by Reina Gifford
Every time I call, I am treated very well and all my questions are answered.
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August 2022 by Sheila Whelen
Karisa spent well over an hour patiently helping sort my auto policy and went the extra mile to set up a conference call between me, my mother and the office my original policy was with after I called to separate my vehicle from my mother's plan (as I was no longer living in that household) as well as going through every detail of the options available to me. She was a delight to work with and it was one of the best experiences I have had when talking to insurance agents!
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December 2021 by Nicholas Stephens
Any time I needed anything (insurance-related or not), Doug was there to help me. We had to move out of state and one of the biggest disappointments was having to find a new insurance agent :(If you're looking for quality service for a great price, Doug is your man!
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October 2021 by Mike S.
I switched my insurance over from Progressive and saved over a $1k between my cars and home. They have been very responsive and helpful. I had a issue with one of my cars after getting rear-ended by a 16 year old. They were very helpful walking me through the process and taking care of my needs. I've never had a problem getting in touch with them and they always respond in a timely manner.
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September 2021 by Blue Kaspar
Fast and friendly service. Great people.
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January 2021 by Steven B.
Doug is the nicest and most helpful Insurance Agent I ever had. I've had about six different agents in my life and Doug Baldwin is by far the best Steve B.
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October 2020 by mac j
You need to be a high valued customer to get his attention... To treat you with respect!
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September 2020 by Autumn Magdefrau
If you need help with home or auto insurance, reach out to Brooke at Doug Baldwin - State Farm. She is knowledgeable, friendly and goes above and beyond to help! I specifically ask for her when I call because I know she will find the answer to my question. I am happy to give this location 5 stars for their top notch service!
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June 2020 by Jacklyn Chambers
Love the reps, Brooke was very helpful and excellent at what she does thank you! Jackie
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May 2020 by AB Magdefrau
If you need help with home or auto insurance, reach out to Brooke at Doug Baldwin - State Farm. She is knowledgeable, friendly and goes above and beyond to help! I specifically ask for her when I call because I know she will find the answer to my question. I am happy to give this location 5 stars for their top notch service!
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January 2020 by Kurt M.
Asked this guy for a quote on a 2000 Saturn for liability as the car sits at my house and is driven a couple thousand miles a year. He comes back with a quote that's higher than the full coverage on my Mercedes Benz. When I decline his generous offer he has the nerve to say he probably wouldn't have been a good fit anyway. Highly unprofessional!
