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June 2023 by Kaila Jones
Zach was awesome and super helpful in finding the Nikes I wanted! Great guy and very knowledgeable. It’s nice to go to a store and have employees know what they’re talking about and have confidence in it as well!!
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June 2023 by Christine Elkes
Huge place! Friendly employees. Great selection. Bought some Brooks shoes. Very comfey!! A bit pricey but well worth it.
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April 2023 by Jon & Danielle E (Jon)
Went to the store to look for a bike for my 12 year old son. Damian(sorry if I spelled it wrong), the associate that helped us, was great. We discussed options at different price points. The size frame for the bike my son wanted to try was not on the floor. He checked inventory and said they just got one in stock and if we had some shopping or whatever he could put it together for us to test.He put it together, adjusted it to fit my son, explained the shifters, and a short test ride later... SOLD.He then asked if we wanted to look at kick stands too. I hadn't even thought of that and definitely would have been a bit frustrated if we got home, only to have to come back for one. Again, we discussed options and he sold us a kickstand and installed it right then. Freakin' fantastic customer service!Then, he talked about their protection plan and the tune ups and other things it covered. Didn't try to hard sell it, just explained it and said it was something he thought was useful and a pretty good deal and was something to consider. Dang it, the dude is good. Sold me that too.Dean was the associate that checked us out. He was very friendly and showed us the steps required to fill out the protection plan. It took me all of 2 minutes to do that.Very long story short...We went in to just look, but ended up being very satisfied new bike owners. Thanks to everyone. Best sporting goods store experience I've had.
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March 2023 by Mark Bonjean
Bruce spent a ton of time with me fitting me to the right clubs and he even gave me a couple of good tips about my set up. Then the manager Chris helped me with a special promotion. That is great service all the way around. I was very impressed
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December 2022 by Thomas Chlebek
Great selection. They even have hoodies from UIC.
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November 2022 by Alex Davis
Aidan is awesome! I called in looking for a Wyoming football shirt or hoodie for tonight’s game. He went out of his way to look and let me know all of the hoodies, shirts, described the colors and sizes!
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September 2022 by George & Meg Mar
Great customer service and found everything I was looking for. Help came right away when needed. Much faster service than at Scheels.
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June 2022 by Kim Wride
The management at this store is rude and it is really hard to find people to help. If they insist on locking the dressing rooms they need to make sure and have staff that will respond when a customer pushes the button to indicate they are waiting. Scheels is right up the road and the employees are so nice there, no wonder this place is always empty.
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May 2022 by Kyle Newsom
Anyone who is looking to buy new golf clubs or looking to get fitted, I highly recommend you go see Dave before going anywhere else. He's been in the golf industry for decades. He has great knowledge about clubs, club fitting, and swing mechanics. Thanks for getting my club extensions and grips on within 12 hours, hours notice, Dave!
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April 2022 by Pass Kall
Great staff! Very friendly and beautiful people! Cooper is the Man! ?
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March 2022 by L F
Great staff, and selection of items, especially when we are in a supply and demand problem. Great store for All sporting needs!!!
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March 2022 by Greg Johnson
I had a very awkward and negative shopping experience here. Went shopping for some ski goggles and when I got up to the counter the employee accused me of switching the goggles of a more expensive brand into a cheaper box. It turns out the goggles and box did not match, but I had no idea that they were switched, and seeing the awkwardness the employee offered to sell me the goggles for the price I thought they would be. The other employee at the counter caught his eye and shook his head in a weird way that caused the employee to retract his offer. Then he handed the goggles in the wrong box back to me and told me to put them back. I was so caught off guard by this exchange I decided to just forget about buying goggles all together. Wont be coming back here, its true how one bad experience will cause people to avoid a place.
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January 2022 by Lisa Swartz
Friendly staff. Great prices, nice selection of clothing.
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January 2022 by Lisa Fehr
This store had the best customer service I have experienced in a long time. The three young gentlemen we encountered were respectful and went to every length to help us. Thank you for a wonderful experience!
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January 2022 by T W
Started out shopping at another location in Fort Collins. That location was sold out of a certain size item so off to the Centerra location. Found the items and had to place them on a hold until the next day. A manger by the name of Alex M. said that he would personally put the items aside because of the store’s system error. I returned to the store for the items and the items had been returned to the sales floor. The same manager says “I’ll assist you in looking for them” he walks off without saying anything and not helping. The Items I needed and had placed on hold had been sold. The manager Alex was very sarcastic and unprofessional in his response to the situation.