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November 2023 by Aaron Ortiz
This place is never open when it's suppose to be.. I showed up to the store at 10:15am they open at 10 no one was there so I wait for another hour no one still..this is ridiculous!!! and I was there at 12 on Sunday and no one was there as well I waited for an hour on Sunday too what's going on!?!?
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August 2023 by Joli Goede
I went to the Cricket store about a month ago to get a new phone. The store wasn't open till 45 minutes after opening time and I had to wait 20 minutes of that to even get in the door. The guy opening the store was busy putting the phones out on the displays and had me explain what I needed. He told me that if I wasn't the account holder on the account that I could not purchase a phone from cricket. He said it was "for security reasons". The same guy wouldn't sell me a phone the last time I was in there. That time it was because I didn't have my ID on me. This time I had my ID I had the password to the account and everything I needed but he said I would literally have to put the account in my name in order to buy a new phone. There are three people on our account. My step dad is the account holder. Anyway, ended up going to Greeley the second time and they sold me a phone no problem no hassles they were nice sadly loved ones cricket is not a good place to go. I hate going to Greeley but it's just a better store. I believe the one employee is the problem. His attitude was terrible as well. Not a good experience AT ALL.
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July 2023 by MOTIVATED LEROY
I fell behind on my payment and my account was suspended for one day. I pay and the next data cycle passes and the hotspot only works for one of the lines on my account. Spent 2 1/2 hrs on the phone trying to get the hotspot to with for my second line and it still hasn't worked since Thursday, July 13th, 2023. *Sigh*I guess it's time to change my phone service provider ?
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July 2023 by sammie kitty
Ben is amazing. He's always so nice and helpful whenever me and my husband come in. Def, recommend dealing with him.
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July 2023 by Ryder Sixx
The young lady at the counter was very helpful and I couldn’t tell she was a new hire at all
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June 2023 by Jo Wilson
Your employee. Ben, is so knowledgeable and was able to answer all of my questions. He sold me my last phone and I would buy from him any time. He is asset to your company and I hope you realize what a gem he is. Hope he stays here at this location.
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June 2023 by Vicente Pena
They hours aren’t correct made me waste time for nothing.
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April 2023 by Rain Maker
Hilyna At Cricket wireless in Loveland was patient and helpful. We needed to add a new line and she went above and beyond to find us the best deal that met our needs.
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July 2022 by Elena Farley
I didn't think I would have such a pleasant experience at Cricket a few days ago but Megan was so incredibly helpful getting me set up with my awesome moto Stylo phone. I am so happy with it and the service is great!!! Thank you for recommending such an awesome phone and for being such a nice person.
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March 2022 by jake hobson
Worst experience iv ever had getting a new phone, they tried to sell us a USED phone in a dirty box with NO charger or charging cord for brand new prices and then over charged us on fees and could not figure out how to refund us, spent 2 hours in the store
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December 2021 by Sierre Mullin
Last night after work I needed to replace my phone on short notice and had excellent service from Sam! She greeted me as soon as I walked into the store and was very knowledgeable about which phone would work best for me. She saved me money as well as taking the time to explain and answer all of my questions and concerns. Sam even stayed late after her shift to make sure we had everything completed and that I was happy with my purchase. Not only did I receive excellent customer service, I felt that she went above and beyond! Thank you Sam! ?
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December 2021 by Michayla Hendrix
Sam is amazing!!!! Highly recommend her!!! She helped me out a lot this morning. Very sweet and helpful!!
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November 2021 by nancy dries
Service is terrible. Usually one person working and he has difficulty multitasking. Internet apparently is bad in the building as their systems are down more than they are working. All i need to do is pay my bill. All other locations don't seem to have a problem with that.
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August 2021 by Todd LaSalle
Stuff was well knowledgeable
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April 2021 by Arela Fannin
Blanca was awesome. She really knows her stuff! I decided to switch to this location for a better customer service experience, and I'm glad Blanca was able to answer all my questions and help with setting up my new phone. My family and I are very satisfied with our purchases.
