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April 2024 by Eazy E
Chase is the worse bank out there. Every bank charges 5 dollars to cash a check without an account but chase charges ten dollars. That's insane
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April 2024 by Daniel Jones
The most unpleasant teller of the year award goes to Sabrina! Stop by and congratulate her!
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March 2024 by J A
Great experience at this location. Austin was extremely helpful, as was Sabrina.
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December 2023 by Lisa Coalwell
My husband and I recently had the best experience we've ever had at Chase Bank! We had some rather detailed transactions, and everyone who helped us was kind and patient. Sabrina Grawey started things out, and was pleasant, friendly and helpful. We then had to wait for a hold to be taken off an account, so we left and returned an hour later. Angelo Archuleta took over, and explained the transactions in detail. He worked with Barbara Petta and Branch Manager Beth Lozano to get us a check right away, even though the bank had closed for the day! We want to thank these four wonderful bankers for making our day!
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November 2023 by Annastasia Berry
Very rude, trying to tell me that I can’t get my funds fully even though I have in the past from a check. The tone and trying to “teach” me was very off putting. Not coming back to this chase.
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July 2023 by David M Kaufman, CCIM
Unless you’re a gigantic company, I’d bank at a small bank
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June 2023 by Hannah Esquibel
wish i could give 0 stars. save yourself & your money, don’t bank here!
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May 2023 by Geoffrey Wolfe
I've always had good experiences with chase until I recently deposited a check by phone. Chase put a 10 day hold on it because they had been Acuraing fraud that way. It seems like they would be ahead of that.
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December 2022 by Steven Levernier
Complete trash. I have been calling since 7am and cant get a transaction flagged. it is simply not worth your time.
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November 2022 by Dive 2.
Chase was my first choice when I moved to the states. I did have services with some other banks but Chase is always my go-to, and the only constant. Have been going to this specific branch for 5 years now, since we moved up here to Loveland/Johnstown area. I lived downtown Denver for several years and was used to the main branch on 17th street, loved it there! This branch in Loveland maintains Chase high quality services and I wasn't disappointed. Always quick and easy, whatever I need, they never failed to deliver. Parking is abundant but a bit awkward, it's across the street but understandable as Loveland downtown area is quite small. I'd go out of my way to drive to this branch if I ever needed to visit Chase.
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October 2022 by Tina Foster
It is not a small town bank. They do not offer personal loans any longer
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June 2022 by Krystina Clark
I had to do a name change on my account and was lied to over the phone twice. The first time I called I asked if I could use the court order documentation with a seal on it and they said yes absolutely so i made a trip down there with all my kids just for them to tell me I needed different documentation. So get the documentation they need and called to make sure I didn’t need anything else and they said no then I get there and I did need something else. Worst customer service.
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June 2022 by Krystina Baisley
I had to do a name change on my account and was lied to over the phone twice. The first time I called I asked if I could use the court order documentation with a seal on it and they said yes absolutely so i made a trip down there with all my kids just for them to tell me I needed different documentation. So get the documentation they need and called to make sure I didn’t need anything else and they said no then I get there and I did need something else. Worst customer service.
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June 2022 by Sydney Sue Fowler
Always willing to help. Good knowledgeable people
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January 2022 by Misty
I have consistently had friendly service here. Surprising for a big company, this location feels more like a small town bank. They know my name and give my dog a treat when he comes in with me.
