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November 2023 by Babs Rambold
I have had the most perfect and smooth experience ever! Someone tapped my bumper, and I got their license plate and their insurance paid for absolutely everything I had to pay for absolutely nothing. And caliber collision worked one on one with enterprise for a rental vehicle. And the greatest part was that parts came in fast, and my vehicle was done within a day, and Raul was absolutely amazing. Thank you so much to everyone there. Communication and service were five star for sure.
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November 2023 by Alexey Kalinin
Caliber Collision did a great job fixing our Outback after a rear end collision. Our car was towed to the Broomfield location, and they moved it their Loveland shop where repairs could happen faster, and then brought it back for us to pick up close to home. We were well informed about the repair process throughout and the work was done ahead of schedule. Great experience all around. Thanks Caliber Collision team!
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November 2023 by ang_gelo
Raul is the man! He exceeded my expectations and was always cooperating in any doubt and concern I had. He went beyond to help out with certain issues and my husband and I truly appreciate it! We are definitely very pleased with the care this place gave us and the results we got in our car! Thank you once more!
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November 2023 by Marilyn Dion
All the people I delt with were GREAT. I ALSO need to apologize. At first I gave a bad rating regarding my repair. I made a MISTAKE regarding the tailpipes. It was my other auto with the Brass Tailpipes not the 2018. So very very sorry.
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October 2023 by Javier Jimenez
I can't say enough good things about Raul at Caliber Collision. From the beginning, he provided exceptional service. Raul explained the repair process clearly, kept me updated throughout, and delivered outstanding results. What sets him apart is his genuine care for customers. Raul's professionalism and dedication made a potentially stressful situation a breeze. I highly recommend Raul for top-notch auto repair service.
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October 2023 by Katya Martinez
Raul at Caliber Collision was a true professional. He listened to my concerns, provided transparent updates throughout the repair process, and delivered exceptional results. His friendly and attentive service made the experience stress-free. I highly recommend Caliber Collision for anyone in need of auto repair services.
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September 2023 by Aracely Mata
Great service! I was very pleased with the customer service and the quality of the work done to my vehicle. I will definitely be recommending this place to friends and family that are looking for a reliable place to take their cars :)
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September 2023 by Peter S.
caliber collision is absolutely horrible. I gave them clear instruction to do an estimate and not begin any work on my vehicle until they had contacted me they proceeded to tear down my vehicle and then charged me $500 to put it back together when I got it home, several bolts were missing or only finger tight. The manager is Beyond rude.
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August 2023 by Pat O'Connor
This shop does incredible work and they guarantee their work for as long as you own the car. Also, they kept me updated on the status of the repairs with regular texts.
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August 2023 by Sheila Arries
This was my first time being in an accident that required this type of service. I was very anxious and did not know what to expect. Everyone I spoke with was very kind and put me at ease right away. They got my car back to me as soon as possible and it looked amazing!!Services: Painting
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June 2023 by Tai Cash
They have had a Our truck for 2 months and still can’t guarantee when we will get it back. We wanted to take it back until the “parts arrived” but it turns out they damaged it so badly that they couldn’t give it back. They had already done the estimate and they could not give me a good reason as to why they took it apart before having all the parts on hand. This (which was supposed to be a 1,000) has turned into a 3,500 situation because of rental car fees. They also cannot tell me when I’ll get the truck back. Now I am unable to pull my horse trailer and my entire riding season will be finished before I can get the truck back. They are horrible about communicating or offering any sort of assistance to get the situation resolved. NEVER TAKE YOUR VEHICLE HERE!!
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June 2023 by Pastels Artists
The repairs were done with great excellence! My car looks better than before the accident. And the level of customer service was above and beyond. I've used a couple of other shops in the past but will never go elsewhere if needed in the future. There were some delays getting the parts (known issue nowadays! ) but they let me know and did everything they could including paying for extra shipping to get it sooner. Again..... amazing!
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June 2023 by Andy Davila
I have had two vehicles repair with Caliber, I will forever recommend going through this company. Raul Rivera made sure to attend all my needs promptly and swiftly! He is also the reason I became interested in joining the Caliber family. 5 Stars to Raul hands down!Service: Body & Trim
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June 2023 by Donkey Sez
Caliber on Garfield in Loveland was great. I had a lot of gear in my truck while they were repairing it, and not only was none of it missing, they actually found something and left it on the seat. I love them!!
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April 2023 by Ines Lopez
Scott and the front desk lady with blonde hair were amazing!!! I’m beyond ecstatic with the customer service at this location and extremely happy with how my vehicle turned out (before and after photos attached). There was quite a bit of denting hidden by the snow in the before pictures. Fact of the matter is my car looks absolutely brand new!!I had originally reached out to the Caliber on Topaz and they rejected me and were just plain rude to me when I spoke to them about trying to get my car in.All in all I’m extremely happy I got to take my car to this location, the customer service was amazing and the communication was outstanding. If I could give them one thousand stars I would haha. Thank you so much to this CC team for everything!Services: Painting